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314
-_ VOLUME 80
Number i
od Our nal of the March, 1990
WASHINGTON
ACADEMY .. SCIENCES
ISSN 0043-0439
Issued Quarterly
at Washington, D.C.
CONTENTS
Articles:
MEG GERRARD and TEDDY D. WARNER, “Antecedents of Preg-
Mises) eae eRe eo exolle) iste. (oot) islwirsim ita) ei 6) eve (e's) »@ 6 sm) 6) (0, © eves 0.18.8), ¥ we 6) Ses) sie ea) 2) ace) le
ALBERT GERARD GLUCKMAN, “The Discovery of Oscillatory
es ABNORM IA aurtec a rr ie PRR YOU Soap. 4 (aie a.m vials ok Hh Mee eM ae
ROBERT J. HEASTON, “Identification of a Superforce in the Einstein
Sateen EATS IEE ENR eae Mote od edn ak ted s abe ae eRe eee
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Journal of the Washington Academy of Sciences,
Volume 80, Number 1, Pages 1-15, March 1990
Antecedents of Pregnancy
Among Women Marines
Meg Gerrard and Teddy D. Warner
Iowa State University
ABSTRACT
Nine hundred fifty-six women Marines participated in a prospective study of the an-
tecedents of pregnancy. The results indicated that attitudes toward pregnancy assessed
during recruit training and contraceptive behavior prior to entry into the Marine Corps
predict pregnancy. The study also revealed that the pregnancy rate among first term
women Marines is significantly higher than that for other women the same age.
Antecedents of Pregnancy Among Women Marines
Becoming an effective contraceptor requires that a woman negotiate a com-
plex sequence of psychological and behavioral events including: (a) becoming
aware of the high risk of pregnancy when intercourse is unprotected, (b)
obtaining adequate information about contraception, (c) acquiring the con-
traceptive devices and/or knowledge necessary to prevent pregnancy, and (d)
using those devices and/or information consistently and effectively.'* Many
young women fail to negotiate these steps successfully. In fact, it is estimated
that 24 percent of 18 year old women, and 44 percent of 20 year old women
have experienced at least one pregnancy.’ Numerous studies have indicated
that most of these pregnancies are unintended.**>
Antecedents of Unplanned Pregnancy
In spite of the fact that birth control information and effective contraceptive
methods are available to most young women in the United States, substantial
numbers of sexually active women use unreliable methods of contraception
(e.g., rhythm, withdrawal) or use no method at all. Research on the ante-
cedents of unplanned pregnancy indicates that stress, anxiety and major life
transitions are associated with irregular or ineffective contraception. More
specifically, Miller® suggests that women are particularly susceptible to de-
2 MEG GERRARD AND TEDDY D. WARNER
creased contraceptive vigilance when they move away from their nuclear fam-
ilies and/or enter new environments. He hypothesizes that these kinds of
situations may deplete a woman’s psychological energy and detract from her
ability to be continuously vigilant in avoiding conception. It is not surprising
then, that confusion about career goals is also associated with ineffective use
of contraceptives which lead to unplanned pregnancy.’
One of the most reliable findings regarding psychological antecedents of
unplanned pregnancy is that ineffective contraception is inhibited by a negative
orientation toward sex. This predisposition results in conservative or conflicted
attitudes towards sex and discomfort with the decision to have sexual inter-
course.'® Women with these negative attitudes (called erotophobia or sex guilt)
tend to have difficulty engaging in rational decision making about contracep-
tion. For example, sex guilt and erotophobia have been associated with: (a)
lack of knowledge about sex and contraception;’ (b) avoiding information
about birth control;? (c) inconsistent and irrational attitudes and beliefs about
birth control;'° (d) choosing ineffective methods of contraception;'!™ and (e)
inconsistent use of chosen birth control methods.'*"* These relationships are
very reliable, but they have been demonstrated primarily on college student
samples.
One purpose of the current study was to examine the antecedents of un-
planned pregnancy in a non-student sample of women who are at relatively
high risk of unplanned pregnancy because of their frequency of sexual inter-
course and use of ineffective contraceptives. More specifically, the current
study was designed to examine the antecedents of unplanned pregnancy in
first term women Marines.
Women Marines
The preceding research on the situational and psychological antecedents of
unplanned pregnancy suggests that first term women Marines may be partic-
ularly at risk—they are sexually active, have just completed a very stressful
course in recruit training, are isolated from family and friends, and are likely
to be experiencing uncertainty about their career goals and their relationships
with men.
A series of studies conducted at the Naval Personnel Research and Devel-
opment Center in San Diego in the early 1980s investigated attitudes, char-
acteristics, and behaviors relevant to pregnancy and pregnancy attrition among
first term women Marines. In the first of these studies, Royle’ examined the
relation between background variables, experience in the Marine Corps, and
attrition among 1,271 recruits who entered the Marine Corps between 1976
ANTECEDENTS OF PREGNANCY 3
and 1980. Her data revealed that women who attrite (both for pregnancy and
for other reasons) have fewer “‘masculine”’ interests (e.g., sports) than preg-
nant women who remain in the Corps.
The second in this series of studies compared the backgrounds and Marine
Corps experiences of first term women Marines who attrite and those who do
not attrite.'° This survey of 142 women revealed that women Marines in general
have a relatively traditional orientation regarding having a family, and they
plan to combine motherhood with their careers. However, those with the most
traditional family orientations adapted least well to Marine Corps life—they
were less satisfied and less well-adjusted than those with a less traditional
orientation toward motherhood, suggesting that they would be most likely to
attrite because of pregnancy.
In an extension of this research, Gerrard and Royle’’ examined traditional
sex role orientation, feelings of isolation, and dissatisfaction with the Marine
Corps as possible predictors of both pregnancy and pregnancy attrition in 610
first term enlisted women Marines. We found that both pregnancy and preg-
nancy attrition were predicted by the traditional orientation identified in the
earlier two studies. Whether a woman left the service once she was pregnant,
was also determined in large part by her commitment to family vs. career. In
addition, we found that dissatisfaction with the Marine Corps did not discrim-
inate between non-pregnant women, pregnant women who remained in the
Corps, and women who had a pregnancy-related attrition. This latter finding
suggests that dissatisfaction with the Marine Corps was not related to becoming
pregnant.
A fourth study in this series!® assessed first term Marines’ sexual and con-
traceptive behaviors relevant to planned pregnancy. It revealed that many
women (and men) had not adequately protected themselves from planned
pregnancy prior to recruit training—10 percent of the women reported using
no method of birth control the last time they had intercourse, and another 11
percent reported using relatively ineffective methods (withdrawal and rhythm).
In addition, 16 percent of the women reported that they had experienced at
least one pregnancy prior to recruit training.
It is important to note that with the exception of 196 of the 1,271 women
in Royle! study, the women in all four of these studies were surveyed after
recruit training. Thus, these studies did not investigate prediction of pregnancy
from the women’s attitudes in recruit training or sexual and contraceptive
behaviors prior to recruit training.
Estimating pregnancy rates. The two previous studies that were designed to
predict pregnancy and pregnancy attrition?!’ both employed a limited clas-
sification system for pregnancy. In Royle,’ a woman was classified as pregnant
4 MEG GERRARD AND TEDDY D. WARNER
if Marine records indicated that she left the Corps because she was pregnant,
or indicated that she added an infant dependent between completion of recruit
training and completion of her enlistment. The second study'’ added self-
reported pregnancy, but only if the woman was pregnant at the time of the
survey. Thus, both studies failed to identify any women who became pregnant
after recruit training but did not deliver, either because of miscarriage or
abortion (unless in the latter study the women were pregnant at the time of
the survey). Likewise, women who got pregnant but left the Marine Corps
for reasons other than pregnancy were classified as non-pregnant in both
studies.
Two facts suggest that these methods of identifying pregnancies result in an
underestimation of the pregnancy rate among first term women Marines. The
first is pilot data on the sexual activity and contraceptive use of women Marines
reported in Gerrard and Royle.'’ Estimates based on these data suggest that
the actual pregnancy rate is significantly higher than the 6 percent to 16
pregnancy rates derived from the official records.!’ The second is data sug-
gesting that abortions are common among women in the military. Hoiberg”’
reports that approximately 10 percent of Navy women received abortions in
Navy hospitals each year between 1973 and 1975, and that for every 100 women
in the Navy who got pregnant and left the service, there were an additional
60 to 80 women who got pregnant, but chose to end the pregnancy by abortion.
Hoiberg’s data were collected between 15 and 18 years ago at a time when
abortions were being performed in Navy hospitals. Therefore, it is not ap-
propriate to extrapolate from these data to estimate current abortion or preg-
nancy rates. It is, however, reasonable to assume that a significant proportion
of women in the military still have abortions rather than carry their pregnancies
to term, and aborted pregnancies have not been included in previous studies
of pregnancy among women Marines.
Overview
The purpose of the current study was twofold. First it was designed to
examine the relationships between erotophobia, sexual behavior, contracep-
tive effectiveness and pregnancy in a non-student sample. And second, it was
designed to extend the findings of the previous series of studies of women
Marines by examining the attitudinal and behavioral antecedents of pregnancy
among first term women Marines. Specifically, this study was designed to
determine whether women Marines’ attitudes during recruit training and their
sexual and contraceptive behavior prior to entering the Marine Corps predict
pregnancy during the first term of enlistment.
ANTECEDENTS OF PREGNANCY 5
Method
Subjects
The participants were 956 women Marines who completed recruit training
between November 1986 and September 1987. All of the women were high
school graduates, and 23 percent had some college. Six hundred and twenty-
eight (66%) of the women were white, 208 (22%) were black, and 65 (7%)
were Hispanic. The mean age of the women was 19.5, and 91 percent were
single, 6 percent married and 3 percent divorced or separated.
Procedure
The first author asked for volunteers from 10 randomly selected recruit
training classes at the Women’s Battalion at the Parris Island Marine Corps
Recruit Training Depot between November 1986 and August 1987. Because
of the possibility that women in Marine Corps recruit training would feel
coerced even if they were told that their participation was voluntary, potential
participants were assured that there would be no adverse consequences as-
sociated with either skipping questions that they considered too personal, or
not completing the questionnaire. No military personnel other than the recruits
were present during the data collection sessions, and no military personnel
were aware of which potential participants completed either the initial ques-
tionnaire or the follow-up questionnaires. Ninety-eight percent of the-potential
participants agreed to participate in the study and completed the initial ques-
tionnaire.
The initial survey was administered in a classroom setting in groups ranging
in size from 66 to 112 within 2 weeks prior to graduation from recruit training.
Follow-up surveys were mailed to each woman at her duty station 6, 12, and
18 months after their graduation.
Measures
Sexual Opinion Survey. This 21 item instrument (SOS) was developed by
White, Fisher, Byrne and Kingma”’ to measure emotional reactions to sex-
uality (erotophobia/erotophilia). It assesses reactions to a variety of sexual
activities on a seven point scale (e.g., ““Masturbation can be exciting,”’ “I do
not enjoy day dreaming about sexual matters.’’) The SOS is related to affective
responses to erotica and to approach/avoidance reactions to a variety of
sex-related topics (for a review”!). It has also been shown to be related to
contraceptive knowledge, and use of effective contraceptive methods.”!' 4?"
4 The scale is unrelated to social desirability.”
6 MEG GERRARD AND TEDDY D. WARNER
Sexual and contraceptive history. This instrument is an adaptation of ques-
tionnaires used by Royle, Molof, Winchell, and Gerrard,'® and Geis and
Gerrard" to collect contraceptive and sexual histories from college students
and women Marines. It asks the woman to describe her sexual history and
contraceptive behavior in detail:
Starting with your first sexual partner, indicate all the periods of time you
were sexually active. For each [period] indicate the frequency of intercourse,
and the method of birth control you and your partner used. . . . Please start
with the first man you had sexual intercourse with and work forward... .
Be sure to include all periods of sexual activity even if you did not use any
method of birth control.
Attitudes about pregnancy. Because the women’s attitudes about getting
pregnant were considered to be very important, we assessed these attitudes
in a variety of ways. We inquired about whether the women planned to ever
have children, and if so, how many they would like to have and at what age
they would like to start their families. In addition, we had the women estimate
the likelihood that they would experience a pregnancy in the 12 months fol-
lowing recruit training, indicate how inconvenient they thought it would be if
they were to get pregnant in the 12 months following recruit training, and
indicate how unhappy they would be if they were to become pregnant during
that 12 months.
Birth control opinion questionnaire. This instrument was designed specifi-
cally for this study to measure attitudes toward, and biases against specific
birth control methods. It assesses the women’s perceptions of the effectiveness
of specific methods (on a 7 point scale from 1 = “extremely effective”, to
7 = “not at all effective’), and the woman’s intentions to use the methods
in the future (also on a 7 point scale).
Birth control knowledge. Birth control knowledge was assessed using a 23
item multiple choice instrument adapted from the knowledge test used by
Royle et al.'** This test is designed to assess information useful in avoiding
unplanned pregnancy rather than biological or technical information about
conception and contraception. The internal consistency of this instrument was
acceptable (alpha coefficient = .77).
Follow-up Surveys
The follow-up surveys (at 6, 12, and 18 months) were mailed to participants
at their duty stations. A second questionnaire was sent to women who failed
to return a follow-up questionnaire within four weeks after it was mailed. If
the questionnaire was returned “addressee unknown,” or “moved, left no
ANTECEDENTS OF PREGNANCY 7
forwarding address,”’ the address was confirmed with Marine Corps Head-
quarters, and a second copy was mailed. If the second mailing also resulted
in the return of the questionnaire by the post office or mail service at the
woman’s last duty station, the woman was counted as “‘unreachable”’ for that
follow-up. This procedure resulted in three possible sources of attrition from
the study: (1) failure to locate women for follow-up; (2) participant failure to
respond; and (3) attrition from the Marine Corps.
Response rate. The response rate (responders/ (initial participants - unreach-
able participants - attrites) for the six month follow-up was 46 percent, at the
12 month follow-up was 38 percent, and at the 18 month follow-up was 30
percent. Responders and nonresponders were not significantly different in
terms of age, education, IQ, ethnic background, sexual and contraceptive
attitudes or behaviors prior to recruit training, or initial attitudes toward
motherhood.
Indicators of Pregnancy
A woman was classified as pregnant in the current study in three ways: The
official record of pregnancy attrition provided by Headquarters U.S. Marine
Corps, indication on Marine Corps records that the woman had added an
infant dependent between completion of recruit training and the end of the
study, and self-report of pregnancy since recruit training on follow-up ques-
tionnaires.
Results
Sexual and Contraceptive Experience Prior to Recruit Training
As a group the women entered recruit training with a significant amount
of sexual experience (see Table 1). Eighty-five percent had engaged in sexual
intercourse prior to joining the Marine Corps, with the nonvirgins reporting
an average of 5.7 sexual partners. The sexually experienced women reported
having intercourse an average of 8.9 times per month in the 3 months im-
mediately prior to recruit training.**
At the initial survey administration, the women were asked to indicate which
method(s) of birth control they usually used prior of recruit training and which
method(s) they used the Jast time they had intercourse. Fifty-five percent of
the nonvirgins reported using relatively effective methods (i.e., oral contra-
ceptive or condoms) the last time that they had intercourse. Fifteen percent
reported using less effective methods (i.e., rhythm or withdrawal), and 19
8 MEG GERRARD AND TEDDY D. WARNER
Table 1.—Sexual Activity and Contraceptive Use Prior to Recruit Training
Had prior sexual experience 85.0
Frequency of intercourse* 8.9
Number of partners° Dall
Method Used at Method
Last Intercourse Usually Used
Oral contraceptives S990 46%
Condom 16 15
Rhythm 6 5
Withdrawal 10 6
None 19 14
“Average frequency of intercourse per month over the 3 months prior to recruit training.
"Total number of partners prior to recruit training.
percent reported using no method of birth control the last time that they had
intercourse (see Table 1).
Assuming that the birth control method a woman reports using the last time
she engaged in intercourse is a good predictor of her future contraceptive use,
and that her previous frequency of intercourse is a good predictor of her future
frequency, it is possible to compute a projected pregnancy rate for the sample.
The formula for this computation is
5! [P, FR Fq CE)
where P; = proportion of women using method 1
FR; = typical failure rate for method i
fq; = adjusted frequency of intercourse for women using method i
C = correction factor for missing data
P = proportion of women who are sexually active
Using this formula, we projected that between 21 and 25 percent of the
women in this sample would get pregnant in the first year of their enlistment. ***
Twenty-one percent is a conservative estimate based on the assumption that
women who were virgins during recruit training would not get pregnant in the
first year after recruit training. Twenty-five percent is the estimate based on
the assumption that these women would become sexually active, and that their
frequency of intercourse and contraceptive use would be comparable to that
of the women who were sexually experienced prior to recruit training (i.e.,
deleting P from the computation).
ANTECEDENTS OF PREGNANCY 9
Relationship Between Attitudes Toward Sex and Sexual and
Contraceptive Behavior
Attitudes toward sex do predict sexual activity in the women Marines—
erotophobic women Marines (the top one-half of the SOS distribution) were
almost twice as likely as erotophilic women Marines (the botton one-half of
the SOS distribution) to be virgins entering recruit training (19.2% vs. 10.0%;
z = 4.53, p < .01). The sexually active erotophobic women also reported
fewer sexual partners than did the sexually active erotophilic women (4.3 vs.
7.3; t(688) = 5.70, p < .001), and less frequent intercourse (7.9 times per
month vs. 10.2 times per month; t(706) = 3.44, p < .01).**** Comparison
of the erotophobic and erotophilic women’s contraceptive use, however, re-
vealed no significant differences in these groups’ use of contraceptives (all
ps > .90).
Attitudes toward Pregnancy During Recruit Training
During recruit training, 92 percent of the women reported that they planned
to have children at some time in the future, with the average number of
children planned being 2.4. The average age that they planned to have their
first child was 24.9. The mean response to the question ‘How inconvenient
would it be for you to get pregnant in the next year?” was 6.2 (on a scale
where 7 = extremely inconvenient). Their answers to the question ‘““How
unhappy would you be if you were to become pregnant in the next year?”’,
clearly demonstrated that a sizable proportion of the women were ambivalent
about the possibility of a pregnancy (m = 4.7 on a7 point scale where 7 =
“extremely unhappy’’).
Actual Pregnancy Rate
A simple additive computation of the pregnancy rate indicates that 25 per-
cent of the women would get pregnant during the first 12 months following
recruit training. This computation assumes that the rate at 12 months is the
sum of the number of self-reported pregnancies, plus the number of pregnancy
related attritions between 0 and 6 months, plus the number of self-reported
pregnancies, pregnancy related attritions, and new infant dependents between
6 and 12 months. A more conservative calculation (the number of women
reporting pregnancies)/(the total number of women who returned question-
naires at the 6 month and 12 month follow-up) results in an estimate of 18.2
percent.
Sixty percent of the women who conceived in the first 18 months after
recruit training reported that they intended to carry their pregnancies to term
10 MEG GERRARD AND TEDDY D. WARNER
and keep their babies. Twelve percent reported miscarriages and 19 percent
reported induced abortion. The remaining 9 percent were still pregnant and
undecided about their plans at the time of the survey.
Antecedents of Pregnancy
A series of exploratory multivariate analyses of variance was conducted to
identify attitudes and behaviors that could be used to predict which women
Marines became pregnant during the first 18 months after recruit training.
These analyses revealed that women who became pregnant were significantly
different at recruit training from those who avoided pregnancy on a number
of variables. These variables can be characterized along two dimensions: (1)
the attitudes about pregnancy the women held during recruit training, and (2)
their attitudes about contraception and their contraceptive behavior prior to
enlistment. Measures of these attitudes and behaviors were entered into a
discriminant function analysis which confirmed that they reliably predict which
women became pregnant (X? (df = 9) = 33.10, p < .01; see Table 2).
Altitudes toward pregnancy. Women Marines who became pregnant had
more positive attitudes toward pregnancy during recruit training than did
women Marines who did not become pregnant. More specifically, during
Table 2.—Differences Between Pregnant and Non-Pregnant Women Marines
Discriminant Function Analysis X? (df = 9) = 33.10, p < .01
Univariate Tests
Wilks’ Lambda
Variable Pregnant Nonpregnant |
Perceived convenience of pregnancy (in Sjozil 6.14 .908*
next 12 months)?
Plans to get pregnant in next 3 years? 4.61 5.42 .928*
Estimated likelihood of pregnancy (in 20.65 10573 .960*
next 12 months)°
Typical failure rate of method of birth 30.91 JHE) .946*
control used at last intercourse*
Knowledge of birth control‘ 18.66 19512 936"
Opinion of rhythm and withdrawal‘ 10.77 10.85 OTe
Intention to use rhythm and withdrawal 10.67 Pip39 .922*
Previous pregnancy" 1.63 1.75 529-
‘Rating scale ranges from 1 “‘not at all inconvenient” to 7 = “extremely inconvenient.”
’Rating scale ranges from 1 = ‘“‘definitely plan to get pregnant” to 7 = ‘‘definitely do not plan to get
pregnant.”
‘Rating scale ranges from 0 to 100.
‘Scale ranges from 0 to 100 with numbers indicating the typical likelihood of pregnancy over 12 months.
‘Scale ranges from 0-40; high scores indicate more knowledge.
‘Scale ranges from 2 = “‘extremely effective” to 14 = “extremely ineffective.”
*Scale ranges from 2 = “would definitely use” to 14 = “definitely would not use.”’
"Scale ranges from 1 to 2 with higher numbers indicating greater proportions have had a previous
pregnancy.
ap = 101
ANTECEDENTS OF PREGNANCY 11
recruit training, women who later became pregnant were significantly more
likely to report that they thought that a pregnancy within the next 12 months
would not be inconvenient (5.91 vs. 6.14 on a 7 point scale ranging from 1 =
‘not at all inconvenient” to 7 = ‘“‘extremely inconvenient’; Wilks’ Lambda
F = .91, p < .01). Women who became pregnant were also more likely to
report that they were planning to get pregnant in the next 3 years (4.61 vs.
5.42 on a 7 point scale where 1 = “definitely plan to get pregnant” and 7 =
“definitely do not plan to get pregnant”; Wilks’ Lambda F = .93, p < .01),
and were more likely than other recruits to report that they were likely to get
pregnant during the coming year (20.7 vs. 10.8 on a 100 point scale, p < .01).
Women who conceived during the first year after recruit training were less
likely to have previously experienced a pregnancy than those who did not
(Wilks’ Lambda = .929, p < .01).
Contraceptive behavior prior to entering recruit training. Pregnant women
Marines were more likely to have a history of unprotected intercourse and/
or inadequate contraceptive protection prior to recruit training than were the
women who did not get pregnant. The typical failure rate of the method birth
control the pregnant women used prior to recruit training was 30.9 percent
failure, as compared to 22.5 for the women who did not get pregnant ( Wilks’
Lambda = .95, p < .01). Consistent with this history, the women who became
pregnant were less knowledgeable about contraception, more likely to rate
rhythm and withdrawal as effective methods of birth control, and more likely
to report intentions to use rhythm, and withdrawal (both Wilks’ Lambdas >
.90, both ps < .01).
Discussion
Perhaps the most striking result from the current study is that the pregnancy
rate for first term women Marines is significantly higher than the rate for
other women of the same age—18 to 25 percent of this sample got pregnant
in the first year after recruit training versus a 10 to 11 percent pregnancy rate
per year for the general population.** In addition, pregnant women in the
current sample were significantly more likely to carry their pregnancies to
term and keep their babies than are other pregnant women their age (the
abortion rate for pregnant women age 18-24 is typically about 40%°” com-
pared to the 20% reported in this sample). These differences between women
Marines and the general population are consistent with the fact that women
Marines are more family oriented and are likely to be planning to have children
at an earlier age and than are other women their age.*°
12 MEG GERRARD AND TEDDY D. WARNER
There are a number of possible explanations for these differences between
women Marines and other women. One is that the Marine Corps attracts more
traditional (family oriented) women. These women then, are more likely to
have children. Another possibility is that the first term of service in the Marine
Corps presents women with opportunities conducive to sexual activity, (e.g.,
they are outnumbered by men approximately 20 to 1),*° or that women in the
masculine environment of the Marine Corps feel pressure to prove their fem-
ininity, and this pressure leads them to become involved in risky sexual re-
lationships that lead to pregnancy. Yet another possibility is that the stress
and major life change involved in entering the Marine Corps leads to either
less contraceptive vigilance or decreased motivation to avoid pregnancy.°’
Predicting Pregnancy
The variables that discriminate between those women Marines who get
pregnant and those who did not suggest that, in large part, differences in
knowledge, attitudes and behavior patterns that the women bring with them
into the Marine Corps are responsible for the relatively high pregnancy rate
among these women. That is, the best predictors of pregnancy in the first 18
months of service are lack of knowledge about birth control, positive attitudes
toward pregnancy reported during recruit training, and ineffective contracep-
tive behaviors practiced prior to recruit training. This does not rule out the
possibility that women Marines are less vigilant with their contraception after
undergoing the stress of recruit training, or that these women engage in riskier
sexual behaviors because of situational pressures. It is clear however, that
women Marines have more traditional attitudes and are more family oriented
than most women their age even before they leave recruit training to work in
a male dominated environment, and that these attitudes are associated with
pregnancy.
Planned vs. Unplanned Pregnancy
Any discussion of pregnancy in the Marine Corps would be incomplete
without mention of the possibility that women Marines who become pregnant
do so intentionally. The current data do indicate that some women Marine’s
pregnancies are planned, some are accidental, and some are the result of
ambivalence about pregnancy or emotional conflict about their sexual behav-
ior. It is impossible, however, to determine what percent of the women fall
into each of these three categories. It is clear though, that the majority of
pregnancies among first term women Marines fit the definition of unplanned
pregnancy—they are pregnancies which were not intended at the time of
ANTECEDENTS OF PREGNANCY 13
conception. In other words, ambivalence about pregnancy may inhibit women
from taking steps 3 and 4 outlined in the introduction, and thus result in some
pregnancies that were not intended, but were not entirely unwanted.
Erotophobia and Sexual and Contraceptive Behavior
Although the SOS scores of the women in this study predicted their sexual
activity, the current data fail to replicate the previously reported association
between negative attitudes toward sex and use of ineffective methods of con-
traception. More specifically, the erotophobic women Marines were not less
effective contraceptors than were the erotophilic women Marines. Two dif-
ferences between this sample of women Marines and the college student sam-
ples used in previous studies could be responsible for this difference. One is
that this sample is significantly more sexually experienced than college stu-
dents, both in terms of their total number of partners and in terms of their
frequency of intercourse.*® The other difference is that this sample of Marine
women had more experience with a variety of contraceptive methods than
have college women.” These differences between samples raise the possibility
that attitudes toward sex are predictive of contraceptive use only in less sex-
ually and contraceptively experienced samples, like college students. Regard-
less of the reason for the failure to replicate, however, these data suggest
caution in generalizing from research on college students’ contraceptive be-
havior to other samples.
Actual Pregnancy Rate
In spite of the relatively high pregnancy rate in this sample, one must
entertain the possibility that the current study has underestimated the actual
pregnancy rate among women Marines. Although the current study represents
an improvement in identifying pregnancies, our classification system was not
perfect. That is, there are three ways in which the current study could have
misclassified a pregnant women as non-pregnant. First, a woman in the current
study would have been classified as non-pregnant if she was pregnant but left
from the Marine Corps for reasons other than pregnancy. Second, a woman
who delivered a baby would not have been classified as pregnant if the baby
were not listed as her dependent but rather was listed as her husband’s de-
pendent. And third, we must consider the possibility that discomfort or un-
happiness about a pregnancy could have led some women to fail to respond
to the follow-up questionnaires. All of these factors raise the possibility that
the actual pregnancy rate among women Marines is higher than the 18 to 25
percent estimate the current data suggest.
14 MEG GERRARD AND TEDDY D. WARNER
Summary
In general, first term women Marines enter the Marine Corps with relatively
high levels of sexual experience and relatively ineffective contraceptive habits.
These attitudes and behaviors combine with the women’s positive attitudes
toward pregnancy and motherhood to result in approximately one-fourth of
the women getting pregnant during the first year following recruit training.
Notes
*An unplanned pregnancy is defined as a pregnancy that was unintended at the time of conception.
**The women Marines in this study were significantly more sexually active than a comparison sample
of over 300 freshmen women from 3 large universities.** More specifically, only 66% of the college women
were nonvirgins, and the sexually active college women reported an average of 3.9 sexual partners and
engaging in intercourse an average of 6.0 times per month.
***Typical failure rates for specific methods of birth control are the percent of women that would be
expected to get pregnant over the course of one year using the method.”’ These failure rates include both
pregnancies due to method failure and pregnancies due to failure to use the method correctly and consis-
tently.
****Different ns for different analyses are the result of incomplete data.
This research was supported by Office of Naval Research Contract #K85-K-0695 awarded to the first
author. Correspondence regarding this manuscript should be sent to Meg Gerrard, Department of Psy-
chology, Iowa State University, Ames, Iowa 50010.
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and Contraception (pp. 3-31). New York: Lawrence Erlbaum.
2. Gerrard, M. 1987. Emotional and cognitive barriers of effective contraception: Are males and females
really different? In K. Kelley (Ed.), Females, Males, and Sexuality. New York: McGraw-Hill.
3. Hayes, C. D. (Ed.). 1987. Risking the Future: Adolescent Sexuality, Pregnancy, and Childbearing (Vol.
1). Washington, DC: National Academy Press.
4. Jones, E. F. and Forrest, J. D. 1989. Contraceptive failure in the United States: Revised estimates
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7. Adler, N. E. 1981. Sex roles and unwanted pregnancy in adolescent and adult women. Professional
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8. Mosher, D. L. and Cross, H. J. 1979. Sex guilt and premarital sexual experiences of college students.
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9. Goldfarb, L., Gerrard, M., Gibbons, F. X., and Plante, T. 1988. Attitudes toward sex, arousal, and
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11. Geis, B. D. and Gerrard, M. 1984. Predicting male and female contraceptive behavior: A discriminant
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12. Gerrard, M. 1977. Sex guilt in abortion patients. J Consult Clin Psychol, 45:708.
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Royle, M. H., Molof, M. J., Winchell, J. D., and Gerrard, M. 1986. Development of a pilot sex
education program for enlisted Marines (Technical Report NPRDC TR 86-9). San Diego, CA: Navy
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Navy Times, October 16, 1989, Profile Supplement.
Journal of the Washington Academy of Sciences,
Volume 80, Number 1, Pages 16-25, March 1990
The Discovery of Oscillatory
Electric Current
Albert Gerard Gluckman
Institute for Physical Science and Technology, University of
Maryland, College Park, Maryland 20742
ABSTRACT
The history of the discovery of electric oscillation is reviewed.
I. Introduction
After Oersted’s discovery in 1820, of a magnetic influence from a galvanic
circuit, the two separate phenomena of electricity and of magnetism were tied
together to form the new science of electromagnetism. The next evolutionary
advance taken, was the discovery in 1826 by Felix Savary of Paris, of oscillatory
currents produced by a discharge. His discovery was reasoned from experi-
mental observation of the magnetic periodicity of fine steel needles, when
they became magnetized as a consequence of the discharge current of the
Leyden jar.
During the period of years from 1835 until 1842, Joseph Henry of the College
of New Jersey at Princeton (later to become Princeton University) developed
his theories on the nature of the discharge current. For the purposes of this
paper, only those of his discharge studies that were concerned with his con-
ceptualization of the phenomenon of electric oscillation are considered. Prof.
Henry’s 1842 experiments concerning the oscillatory nature of the discharge
current, were completed with his knowledge of the previous work of Savary,
whom he mentions. But Henry’s experiments were masterpieces of applica-
tions of self-made equipment, not only to prove the existence of oscillatory
currents discharging from the Leyden jar, but also to show the existence of
oscillatory currents for various induction at a distance setups, as well as for
what he called “‘dynamic induction”’ at a distance from lightning.
Karl Wilhelm Knochenhauer postulated a theory in 1842, for the existence
16
THE DISCOVERY OF OSCILLATORY ELECTRIC CURRENT 17
of electric oscillations in an electrically stressed aether impregnating what we
now call the dielectric medium of the condenser (1.e., capacitor). This electrical
stressing of the aether in the glass, was a consequence, he thought, of the
charging of the Leyden jar. In 1847, Hermann Ludwig Ferdinand Helmholtz
derived the oscillation of electric discharge currents from the principle of the
conservation of energy.
2. Studies by Felix Savary on Magnetic Periodicity, and His Subsequent Deduction
of the Existence of Oscillatory Current
‘Discharge currents produced in the early 19th century, were those from the
Leyden jar, or the magic tableau (tablet) which is also known as the Franklin
square. This is a device consisting of a sheet of glass dielectric that is sand-
wiched in between two sheets of foil, and this may also have been called a
battery. Another source for a discharge current was the cascade or succession
of sparks that were thrown from the prime conductor of a hand cranked friction
machine. The 18th century version of this machine uses a belt to obtain a high
rate of rotation, generally of a glass disk or glass sphere that is held against
a leather “‘rubber’’. This type of machine was invented by Francis Hawksbee
in 1709. Today, such a machine would be called an electrostatic generator or
an electron pump. Later 19th century machines of this type include the Holtz
and the Wimshurst generators. Other than this, the magneto-electric generator
was in use, such as the Saxton machine invented by the American Joseph
Saxton of Philadelphia and London, or the Pixii machine.
I begin with the discharge studies of Felix Savary (born in 1797 and died
in 1841) who was Professor of Astronomy and Geodesy at the Ecole Poly-
technique of Paris. What then was the intellectual source for Prof. Savary’s
investigation of the magnetism that is developed from the discharge circuit,
and how was he led to the distinction between a discharge current and a voltaic
current whose source was the pile of Volta? He and de Monferrand (called
Demonferrand by James Cumming! of the same period, who was President
of the Cambridge Philosophical Society and professor of chemistry at Cam-
bridge University; see ref. 2) had published a study to demonstrate Coulomb’s
laws of force for electric currents in closed voltaic circuits, and a new appli-
cation of the formula of Ampére to represent the mutual action of two infinitely
small portions of the electric current. Self-induction and mutual induction
were but an evolutionary step removed from the study of the mutual actions
of the magnetism of one or two circuits. Because this study by Savary and de
Monferrand is a side issue in this history, it is not placed in the reference
section, and for those readers who find such things of interest, it suffices to
18 ALBERT GERARD GLUCKMAN
say that their study was read at the Academy of Sciences meeting of 3 February
1823, and published in vol. 22 (1823) pp. 259-264, of the Bibliothéque uni-
verselle (LC: Q2.A77).
But these studies by Savary and de Monferrand answer only a part of the
question regarding the intellectual source of Savary’s inquiry into the nature
of the discharge current. The other part of the question seems to be answerable
from Savary’s comments about a new series of experiments that were carried
out by Leopoldo Nobili (born in 1784 and died in Florence in August of 1835).
According to the remarks translated from French’® in Savary’s paper:
[pages 8-9]
‘Since the researches of Mr. Arago, Mr. Nobili has published on some
interesting magnetization experiments. One of these consists in making an
examination, of either the electric discharge, or the current of the pile (Mr.
Nobili has never separated these two means of magnetization), with a plane
spiral of copper wire. If between the spires [which are] insulated one from
the other[,] one fixes, perpendicularly to its plane, some needles of steel,
one finds that the needles situated towards the center and adjacent to the
circumference are magnetized in contrary senses; [and] that by consequence
at a certain distance from the center the magnetization is null.”
We can recognize a number of ideas from this paragraph. Firstly, note that
Nobili at that time failed to distinguish between the current of the discharge
(which today we recognize as a.c.) and the current of the pile (which today
we recognize as d.c.). Secondly, and this is most important, Savary saw in
Nobili’s experiment, the contrary senses of magnetism imparted to the steel
needle depending upon its position with regard to the center of the spiral and
the circumference of the spiral; implying that the magnetism of a needle can
change polarity depending upon where it is situated in distance at various
positions on the wire spiral. This idea can be regarded as the most important
source of these investigations by Savary which led him to his discovery of the
oscillatory nature of the discharge current.
Consider now, his experiments. They are summarized in Table I.
Nobili’s above-mentioned study of the influence of the position of the needle
fixed perpendicularly to the flat coil, on the polarity of magnetism after the
discharge current has passed, I believe, is the germinal ideal in Savary’s re-
search on oscillatory current. The following question and reply were made by
Savary.'° The reply is a statement of his theory which came from his experi-
ments.
[pages 54-56]
“is the movement of electricity during the discharge, composed, to the
contrary, of a suite of oscillations, transmitted from the wire to the sur-
rounding medium, and soon amortisized by the resistances which increase
rapidly with the absolute velocity of the agitated particles?”
THE DISCOVERY OF OSCILLATORY ELECTRIC CURRENT 19
Table 1.—Experiments reported by F. Savary in his 1827 paper
1. Rectilinear wire experiments (using different lengths of platinum wire) to detect periodicity of
magnetism due to the discharge current. (He used needles 5mm, 10mm, and 15mm in length.)
2. Experiments to study the mutual influence of the different parts of the discharge circuit (using a
brass wire 1 meter in length).
3. Experiment to determine if the force of magnetization of a discharge can be modified by resistance.
(The concept of impedance was unknown.)
(a) Savary discussed the production of high temperatures in the platinum wire during the discharge.
(b) He studied whether tempering of the steel needles affected the outcome of the magnetization.
(c) He described the sense and intensity of the magnetization of the steel needles.
. Experiment to study the influence of the hardness of the needles on their magnetization.
. Experiment to study the influence of the diameter of the needles on their magnetization.
. Experiments to detect periodicity of magnetism on steel needles using a brass wire helix wound on a
hollow wooden cylinder 9cm long, about 6.5mm in diameter. He discussed:
(a) the quantity of electric fluid in a Leyden bottle;
(b) the experiment of Arago in which two helices were used, wound in the same sense and placed
one within the other;
(c) an experiment where two helices were wound in opposite senses and placed one within the other;
(d) the effects from systems consisting of 3 or 4 helices enclosed one in the other and turning
alternatively in opposite senses.
7. Experiment to magnetize 3 needles placed together in the same helix using the same discharge. The
needles were respectively 5mm, 10mm, and 15mm in length.
8. Experiments in reduction or augmentation of magnetism by the use of copper, silver, and of tin
sheathing, of needles placed in the helix.
Nn &
NOTE. Savary mentioned that in order to eliminate the effect of terrestrial magnetism, one always
places the needles during the discharge in a direction perpendicular to the magnetic meridian.
‘‘All the phenomena conduce this hypothesis, which in fact depends, not
only on intensity, but the sense of magnetism following the laws by which
small movements are amortisized in the wire, in the medium which surrounds
it, [and] in the substance which receives and conserves the magnetization.”
.... An oscillating pendulum in an atmosphere . . . is an example of this
genre of movement.”
So, therefore, Savary’s findings can be summarized for their comparison
with the similar experiments conducted by J. Henry. Thus:
(a) the needles are made to oscillate in time (dynamical phenomenon);
(b) each needle possesses a sense of magnetization whatever is the distance of the
needle to the nearby wire;
(c) ‘‘an electric discharge is a phenomenon of movement.” there are alternatives
of opposite magnetisms that are observed at diverse distances from a conductor;
(d) “‘the electric movement during the discharge is composed . . . of a [train] of
oscillations transmitted from the wire . . . to the surrounding environs [which]
soon dies 4 2f.7 and,
(e) the oscillations have a finite amplitude.
The 1826 studies by Savary on the oscillatory nature of the discharge current
were also analyzed a year later by Gerrit Moll of the Netherlands, and were
mentioned elsewhere at that time, as science news items.!”!8
20 ALBERT GERARD GLUCKMAN
3. The Researches of Joseph Henry Concerning the Oscillatory Nature of the
Leyden Jar Discharge
In 1835, Joseph Henry® propounded a theory concerning his observations
of changes in the sense of magnetization (i.e., changes in polarity) and changes
in the amplitudes of magnetization of steel needles that were exposed to the
action of the discharge current. I think that this theory is but an evolutionary
step to what I call his mature theory of 1842 on the subject of oscillation. A
summary of his findings is made in Table II.
Table I1.—Henry’s 1835 experimental discoveries published in ‘Contributions, No. IT’’
(a) the direction of the magnetic polarity of the needles varies with their distance from the wire
(b) this action of inducing magnetic polarity is periodical
(c) hypothesis of an induced secondary current oppositely directed in the region of the wire; and then a
tertiary at a yet greater distance, oppositely directed to the secondary current, etc.
(a) and (b) are the same statements as given by Savary in 1826-7. Hypothesis
(c) describes a dynamical notion occurring in time, which implies the existence
of higher order but weaker currents at greater distances from the discharge
wire. This could be considered as a rough equivalence for an alternating
electromagnetic field.
In 1838, Henry published his ‘‘Contributions, No. III’’.’ A synopsis of his
findings about discharge current appears in Table III.
Table III.—Henry’s 1838 experiments results on the magnetism of discharge currents and currents
induced from sparks from the prime conductor of a generator
(a’') the direction of the magnetic polarity due to the secondary current, varies with its distance from
the primary circuit
(b’) the action of inducing magnetic polarity from the secondary circuit is periodical
(c’) the intensity of the induction decreases with increasing distance from the wire
Other than studying magnetic periodicity due to the secondary current, this
1838 study adds nothing essentially new to the 1835 study. In Henry’s 1842
publication”’ ‘Contributions, No. V’’, he explicitly mentions that an electric
discharge is alternating (oscillating), and he proposes the mechanical mech-
anism of a Franklin fluid. Helmholtz on the other hand, in his independent
discovery of the oscillatory character of a discharge (in 1847) which he derived
from the principle of the conservation of energy applied to electricity, did not
attempt to provide any such mechanism, but he did provide a mathematical
foundation for his theory. At that time, the Weber-Fechner theory had just
been proposed in 1845-6, which exerted influence on Helmholtz’s researches
into his application of the concept of the conservation of energy to electricity.
THE DISCOVERY OF OSCILLATORY ELECTRIC CURRENT 21
It was left to William Thomson (later Lord Kelvin) in England, to provide a
mathematical theory to describe electric oscillation in 1853.
In articles 113-134 of his 1838 publication,’ Henry described experiments
demonstrating oscillatory characteristics of the discharge current. From these
experiments he showed 1, the discovery of a difference in the direction of
galvanic (d.c.) currents and ordinary (a.c.) currents of the different orders;
and 2, he conceived the idea that the direction of the currents might depend
on the distance of the conductors. This latter idea is theoretically the same
as that which was proposed by Henry in 1835. Henry noted in article 116:’
“When a discharge from the half gallon jar was passed through one of these
[narrow strips of tinfoil], an induced current in the same direction was ob-
tained from the other. The ribands were then sep[a]rated, by plates of glass,
to the distance of 1/20th of an inch; the current was still in the same direction,
or plus. When the distance was increased to about 1/8th of an inch, no
induced current could be obtained; and when they were still further sep[a]rated
the current again appeared, but was now found to have a different direction,
or to be minus. No other change was observed in the direction of the current;
the intensity of the induction decreased as the ribands were sep[a]rated. The
existence and direction of the current, in this experiment, were determined
by the polarity of the needle in the spiral attached to the ends of the ribands.”’
Art, 134. “. . . the facts here presented . . . appear to be intimately con-
nected with various phenomena, which have been known for some years,
but which have not been referred to any general law of action. Of this class
are the discoveries of Savary, on the alternate magnetism of steel needles,
placed at different distances from the line of a discharge of ordinary elec-
tercrty ce.”
Compare the above statement from 1838 with his statement of Feb. 1835,
found in Henry’s publication® “Contributions ... No. II... .”
“When a current is transmitted through a wire, and a number of small needles
are placed transverse to it, but at different distances, the direction of the
magnetic polarity of the needles varies with their distance from the con-
ducting wire. The action is also periodical; diminishing as the distance in-
creases, until it becomes zero; the polarity of the needles is then inverted,
acquires a maximum, decreases to zero again, and then resumes the first
polarity; several alterations of this kind being observed. Now this is precisely
what would take place if we suppose that the principle current induces a
secondary one in an opposite direction in the air surrounding the conductor,
and this again another in an opposite direction at a great distance, and so
on. The needles at different distances would be acted on by the different
currents, and thus the phenomena described would be produced.”’
Henry seems to have applied to the notion of electric oscillation, a mech-
anistic fluid conception. The notion of electric fluids with hydrodynamical
properties had already been conceived of at an earlier date. Ben Franklin
22 ALBERT GERARD GLUCKMAN
proposed a single electric fluid in contradistinction to a two-fluid theory.
Objections to Franklin’s theory were overcome by an ad hoc hypothesis pro-
vided by Franz Ulrich Theodor (Theodosius) AEpinus in his book Tentamen
theoria electricitatis et magnetismi |‘“‘An Essay on the theory of electricity and
magnetism’’|”’. His book was published in the year 1759 by the Imperial Acad-
emy of St. Petersburg.
It is important to remember that Henry developed this hypothesis in relation
to the dielectric wall of the condenser, and had probably reasoned that the
alternating current flow could explain the open circuit of the conduction cur-
rent interrupted by the non-conducting wall of the condenser. Maxwell had
not yet developed his own notion of the displacement current 0,D which
allowed the closure of the conduction current through the wall of the con-
denser.
Henry’s laboratory notes*’? of June Ist and 2nd of 1842, document the
progression of his magnetization experiments which led to his 1842 publica-
tion.'° The principal new finding reported in this 1842 paper, with regard to
the oscillation of the discharge current, stemmed from ‘“‘a new examination
of the phenomena of the change in direction of the induced currents, with a
change in distance, etc.”’ This went a step beyond Savary’s discoveries, in that
Henry introduced the concept that oscillation can be induced by the process
of induction, to occur in currents of higher orders, however feeble they might
be. This is the basic notion of the working principle of the transformer device.
4. The Researches of Helmholtz and of Knochenhauer on Electric Oscillation
In the year 1847, there appeared in print an extensive treatise by Hermann
Helmholtz,’ a physician and physicist, in which he described his theory of the
conservation of energy. In one section, he described the energy equivalent of
the electrical processes, and one can see how heat energy and electrical energy
have an intimate connection, both being but modes of energy. Thus:
[page 33]
“The energy equivalent of the electrical processes”
‘Riess *) has shown through experiments, that”. . . [in the circuit of the
discharge current, he] ‘‘developed heat proportional to the value Q/S. With
S he designates only the surface area of the coating of the [Leyden] flask
Out of his experiments has Vorsselmann de Heer **) furthermore
followed, as like Knochenhauer***) on his own, that the development of
heat from the same charge of the same battery remains the same .. .”
THE DISCOVERY OF OSCILLATORY ELECTRIC CURRENT 23
“Tt is easy to explain this law, as soon as we imagine to ourselves the
discharging of a battery not as a one way movement of the electricity in one
direction, but as a back and forth fluctuation of itself between the both
coatings, in oscillation, which becomes ever smaller, until the entire kinetic
energy itself is annihilated through the sum of the resistances.”’
*) ““Poged. Ann. XLIII 47.”
**) “Poged. Ann. XLVIII 292. See there the observation of Riess. Especially p.
S20) 7
***) “Ann. LXII 364. LXIV 64.”
On page 32 of his 1842-3 paper,"’ K. W. Knochenhauer mentioned his
conception of electric oscillations in a stressed aether. He was in agreement
with the views of Michael Faraday on the nature of the dielectric, except that
Knochenhauer developed a view in which an electric aether impregnated the
dielectric material of the condenser, as well as the space surrounding it. He
stated that (English translation from German):
“. . . IT will call this the electric stress of the aether. This will arise through
the continued charging, and comes finally to such a degree, that the non-
conductor can not further resist its congestion, and the electric oscillation
of the stressed aether follows. For namely nothing other than as a singular
oscillation, whose kind and manner is yet to be found, do I consider to be
the spark.”
He placed a great emphasis on the study of the electric spark. From the
above remarks, it is evident that he believed an oscillation was transmitted
by means of a stressed electric aether. His concept preceded the researches
of J. C. Maxwell on the electromagnetic theory of light, by 21 years. These
remarks by Knochenhauer on oscillation were made in 1842, the same year
in which Prof. Henry published his mature theory on the oscillation of the
discharge current, on the other side of the Atlantic Ocean. But Prof. Henry
considered these oscillating currents as oscillations of a hydrodynamical elec-
tric fluid. He did not consider the properties of such a fluid, as to whether it
was viscous or ideal, compressible or incompressible; but merely assumed its
existence.
In Europe, a number of researchers began to come to grips with the theory
of electric oscillation in the decade of the 1840s. Amongst the European
researchers, H. W. Dove? mentioned the researches of both Savary and Henry.
And W. G. Hankel’ discussed Savary’s 1826-7 researches with the magneti-
zation of needles. Hankel discussed Ampére’s theory of magnetism, whose
hypothesis concerning magnetism he supported, and he discussed Dove’s 1841
paper in opposition to it. And he also mentioned the work of Marianini,
Henry, and Riess.
24
ALBERT GERARD GLUCKMAN
Peter Theophil Riess, was familiar with the researches of Henry.'*!> How-
ever, in 1840, he did not accept the theory of electric oscillation, in this, the
early part of his career. This can be seen from his remarks, which I have
translated from his 19th latinic German.
‘““How impermissible is the conclusion of an anomalous magnetization being
dependent on the change in the current direction, relative to Savary’s ex-
periments, that it depends on the mass and the hardness of the magnetized
needle, one must therefore declare about the secondary current, that it is at
this or every distance [from the primary] changing its direction, according
as the one or the other needle itself is employed in the proof.”
This shows that Savary’s theory of electric oscillation was not universally
accepted by 1840.
10.
References
. Cumming, James. ‘““On the Magnetising of Needles by Currents and Electric Sparks”, Edinburgh
Journal of Science, vol. 5 (April-October, 1826) page 369 only. This journal was later incorporated
into the London, Edinburgh, and Dublin Philosophical Magazine and Journal of Science.
. Demonferrand, Jean Baptiste F. A manual of electro dynamics, chiefly translated from the Manuel
d’électricité dynamique or Treatise on the mutual action of electric conductors and magnets, of J. F-
Demonferrand with notes and additions, comprehending the latest discoveries and improvements (trans-
lated by James Cumming), J. & J. J. Deighton, Cambridge, and C. & J. Rivington, London, 1827
(see page 247 for his discussion of Savary’s discovery of electric oscillation).
. Dove, Heinrich Wilhelm. ‘Recherches sur les courants d’induction dus a l’aimantation du fer par
l’électricité ordinaire”’ [‘“‘Researches on currents of induction due to the magnetization of iron by
ordinary [a.c.] electricity”], Annales de chimie et de physique, 3rd series, vol. 4 (1842), pp. 336-358.
. Hankel, Wilhelm Gottleib. ““Ueber die Magnetisirung von StahInadeln durch den elektrischen Funken
und den Nebenstrom desselben” [‘‘On the magnetization of steel needles through electric sparks and
the same from the secondary current’’], Pogg. Ann., vol. 65 (1845), pp. 537-568.
. Helmholtz, Hermann Ludwig Ferdinand. ‘Ueber die Erhaltung der Kraft” [‘‘On the conservation of
energy, a physical dissertation lectured on in the meeting of the physical society of Berlin on the 23rd
July 1847.”]; refer to ““Ostwald’s Klassiker der Exakten Wissenschaften. Nr. 1.”, Printing house of
Wilhelm Engelmann, Leipzig 1902 (Berlin Press and printing house of G. Reimer, 1847.). See also
the translation by J. Tyndall, and published in his ‘Scientific Memoirs’’, London (1853) vol. 1, page
143.
. Henry, Joseph. “Contributions to Electricity and Magnetism, No. II, ‘On the Influence of a Spiral
Conductor in Increasing the Intensity of Electricity from a Galvanic Arrangement of a Single Pair,
etc.’ ’’, Transactions of the American Philosophical Society, new series, Vol. 5 (read February 6, 1835)
pp. 223-231. Also found in: (a) Scientific Writings, Vol. I, page 92; and (b) “‘The discovery of induced
electric currents’’, vol. 1, Memoirs by Joseph Henry, edited by J. S. Ames, American Book Company,
New York, 1900.
. Henry, Joseph. “Contributions to Electricity and Magnetism. No. III. ‘On Electro-dynamic Induc-
tion.’ ’, Transactions of the American Philosophical Society, vol. 6 (read Nov. 2, 1838), pp. 303-338.
See also: (a) Silliman’s American Journal of Science, vol. 38 (Jan 1840), pp. 209-243; (b) Sturgeon’s
Annals of Electricity, etc., vol. 4, pages 281-310; (c) London, Edinburgh, and Dublin Philosophical
Magazine, vol. 16 (March 1840), pp. 200-210; pp. 254-265; pp. 551-562; (d) Becquerel’s Traité
expérimental de I’ Electricité, etc., 1837, vol. v, pp. 87-107; (e) Annales de Chimie et de Physique, 3rd
series, vol. 3 (Dec. 1841), pp. 394-407; and (f) Poggendorff’s Annalen der Physik und Chemie,
Supplemental vol. 1, Following Volume 51 (1842), pp. 282-312.
. Henry, Joseph. Laboratory Notebook (1 June 1842), p. 272. Smithsonian Archives, Washington,
DC
Henry, Joseph. Laboratory Notebook (2 June 1842), p. 275. Smithsonian Archives, Washington,
DC.
Henry, Joseph. ‘Contributions to electricity and magnetism. No. V. On Induction from Ordinary
Electricity; and on the Oscillatory Discharge’, Proceedings of the American Philosophical Society,
ft.
12.
13.
14.
iS.
16.
WF
18.
vol. 2 (June 17, 1842), pp. 193-196. Also found in: (a) Scientific Writings, Vol. I, page 200; and (b)
Memoirs by Joseph Henry, edited by J. S. Ames, American Book Company, New York, 1900.
Knochenhauer, Karl Wilhelm. ““Versuche tiber gebundene Elektricitat’’ [‘“‘Experiments concerning
bound electricity’’], Pogg. Ann., vol. 58 (1843), pp. 31-49 (Completed 1 Sept. 1842); pp. 211-231
(Completed 1 Sept. 1842); and pp. 391-409 (Completed February 1843).
Moll, Gerrit. ‘““Eenige electro-magnetische Proeven’’, Bijdragen tot de natuurkindige wetenschappen,
Amsterdam, vol. 2 (1827), pp. 372-375. About Savary’s oscillatory discharge experiments.
Riess, Peter Theophil. ““Fortgesetzte Untersuchungen tiber den Nebenstrom der elektrischen Batterie”
(‘Continued investigations concerning the secondary current of the electric battery’’], Pogg. Ann.,
vol. 50 (1840), pp. 1-24.
Riess, Peter Theophil. Repertorium der Physik, volumes 5 & 6, Berlin (1842); ‘““Zweiter Abschnitt”’,
“Die Lehre von der Elektricitat” [“‘Lessons in Electricity’’]; see especially page 164.
Riess, Peter Theophil. “Ueber die Influenzelektricitat und die Theorie des Condensators’’, Poggen-
dorff’s Annalen, vol. 73 (1848), pp. 367-405.
Savary, Felix. “Mémoire sur |’Aimantation” [Memoir on Magnetization’’], Annales de chimie et de
physique, vol. 34 (1827), pp. 5-57, “Read at the Academy of Sciences the Sth of July 1826’’; and pp.
220-221 entitled: “ADDITION au Memoire de M[onsieur]. Savary sur l’Aimantation”’.
‘“‘New Facts in Electro-Magnetism”’, The Quarterly Journal of Science, Literature, and Art, vol. 22
(1826), pp. 383-384. Reviewer’s comments on F. Savary’s experiments on oscillatory discharge current.
‘Nouveaux faits d’électro-magnétisme’’, Le Globe (August 2, 1826), pp. 511-512. Copy in Smithsonian
Archives; original in the National Library of France. This is a synopsis of Savary’s results of experiments
on oscillatory discharge current.
Journal of the Washington Academy of Sciences,
Volume 80, Number 1, Pages 25-36, March 1990
Identification of a Superforce in
the Einstein Field Equations
Dr. Robert J. Heaston
IIT Research Institute, Chicago, IL 60616
ABSTRACT
The Einstein field equations provide the underlying principles to theories of gravi-
tation, the big bang, black holes, and cosmology in general. Many variants of these
equations have been developed by Einstein and subsequent investigators. These variants
include differences in mathematical form, components, arithmetic signs, and the presence
of particular constants, and corresponding mathematical solutions. The objective of this
paper is to examine the variants of the Einstein field equations where the combination
of fundamental constants c*/G occurs. This combination of the speed of light, c, and the
universal gravitational constant, G, has the units of force. Significant relationships of this
force to the Planck mass, Planck length, cosmic numbers, color force between quarks,
and the Einstein field equations are derived and discussed. The characteristics of c’/G
fulfill predictions for the superforce.
25
26 ROBERT J. HEASTON
Introduction
The Einstein field equations are the starting point for theories of the big
bang, black holes, superstrings, and cosmology in general. A brief description
will be given of the Einstein field equations. Then, it will be shown how an
extremely strong force, that fulfills the predictions of a superforce, is contained
in the Einstein field equations. This force has been overlooked since nothing
is added to or taken away from the Einstein field equations. The properties
of the superforce will be explained. Important quantities which are contained
in various cosmological theories will be related to the superforce. The resulting
relationships will be used to suggest a different approach to the big bang.
Two points will be emphasized over and over again. One point is that the
Einstein field equations will be taken just as Einstein proposed them. The
other point is that the results presented here fulfill predictions made by several
physicists. Starting with the same equations analyzed by others, the outcome
is predictable, but not exactly in the way that would be normally expected.
The Einstein Field Equations and Their Interpretation
Albert Einstein published! an extensive description of his general theory of
relativity in 1916. Over the next few years, he published other papers that
presented variants on this theory. Subsequent to Einstein, others also pub-
lished additional variations on the general theory of relativity, all based upon
the same formulations by Einstein. There have been so many different vari-
ations that C. Misner’ and others list 37 accepted forms of the Einstein field
equations that define the foundation to the general theory of relativity that
represents Our most advanced understanding of the theory of gravitation.
Einstein? proposed that the formulation of one of his field equations of
gravitation be stated as follows:
TE eis ual on RY) (1)
He defined the terms in this equation in another publication.* In equation (1),
denotes the contracted Riemann tensor of curvature,
R_ represents the scalar of curvature formed by repeated contraction,
is the energy-tensor of “‘matter’’,
g., 1S the fundamental tensor, and
K 1S a constant.
Einstein loosely used « as a constant that had several different magnitudes
and units. It is defined in inverted form on page 160 of the 1917 publication
IDENTIFICATION OF A SUPERFORCE IN THE EINSTEIN FIELD EQUATIONS 27
ask! = 8 m G/c’, where G is Newton’s universal constant of gravitation and
c is the speed of light.
At the time that Einstein proposed equation (1), physical observations
indicated that the universe was spatially finite. On the other hand, equation
(1) predicts an expanding universe. To correct this problem, he decided that
‘‘on the left-hand side of [the] field equation . . . we may add the fundamental
tensor g,,, multiplied by a universal constant, —),”
so that
tia Nei ei KC Regyee hy Ze) (2)
The constant, \, has since come to be called the “‘cosmological constant.”
The insertion of the cosmological constant assures that equation (2) is a model
of a spatially finite universe.
Let us rearrange equation (2), to put it in one of the more currently ex-
pressed forms
Rigiee Wi 2sER bo/\p =e kil 3 (3)
In this case /\ = —)/k and k = —1/k. Equation (3), with and without the
cosmological constant, will be the focus of the remainder of this paper.
It is important to note the dimensional units used in equation (3). Each of
the groups of components are in units of cm~*. The reason for these units is
that the Einstein field equations are only considered valid for a small volume
of space. The actual units, in cgs form, of each group of components is cm/
cm*, or length per unit volume. Specifically, R,,, R, and /\ are in these units.
The fundamental tensor is dimensionless. The right side of equation (3) has
a more complicated structure. In fact, Einstein’ is reputed to have said that
the components of the right hand side were a blemish in his theory because
they are essentially non-geometrical entities.
Different dimensional units may be used to define T,,, and k. When T,,, is
expressed as energy per unit volume, k is |/force. When T,,, is a mass per unit
volume, or density, k has units of cm/gr. Should T,,, be a momentum per unit
volume, k assumes sec/gr units.
The units of k in equation (3) are particularly important for the case when
T,,, IS expressed as an energy per unit volume. Under these conditions, k =
8 m7 G/c*. It would appear from the various solutions of equation (3) that the
8 m and the G/c* components are from different sources. The combination of
fundamental constants G/c*, or rather the inverse, c*/G, is of particular in-
terest. The speed of light to the fourth power divided by Newton’s universal
gravitational constant, c‘/G, has the units of force. The magnitude of this
28 ROBERT J. HEASTON
force, referred to as Fs, is enormous: Fs = 1.2 x 10” dynes. If F; existed in
nature, it would be superstrong. Compelling reasons dictate that Fs be called
the superforce. Attention will be focused on this superforce and its unusual
characteristics for the remainder of this paper.
Superforce
P. Davies published® a book in 1984 called “‘Superforce: The Search for a
Grand Unified Theory of Nature.’’ He makes the following statements in this
book:
ee
. . Investigations point toward a compelling idea, that all nature is ulti-
mately controlled by the activities of a single superforce. . . .The search for
a superforce can be traced to the early work of Einstein and others, .. .”
The major premise of this paper is that c*/G is this superforce. It is contained
in the Einstein field equations and was overlooked by him and everyone else.
The probable reasons for this oversight will be explained. Several derivations
will be performed to justify calling c*/G the superforce.
Combinations of fundamental constants’ which repeatedly turn up in cos-
mological theories are the:
Planck mass, m, = (hc/27G)!”” (4)
Planck length, r, = (hG/2mc*)'”? (5)
Planck time, t, = (hG/2mc°)!” (6)
The Planck mass is considered to be the largest possible particle mass, m, =
2.2 x 10~° gr. The Planck length, r, = 1.6 x 10~* cm, is a measure of the
failure of the vacuum and may be the minimum size black hole. The Planck
time, t, = 5.4 x 10°-“'sec, is the time it takes light to travel the Planck length.
Many theories of the origin of the universe go back to the Planck time. The
Planck length is involved in more theories than the other Planck terms. Ac-
cording to C. Isham, it is a
‘fundamental length in nature. .. , and it is at this scale that we might
expect to see some effects of quantum gravity. . . . it has long been assumed
that something rather odd will happen as . .. matter passes through the
Planck length... .”
The Planck length, mass, and time are all associated through mathematical
approximations’ to several measurements of the universe. These measure-
IDENTIFICATION OF A SUPERFORCE IN THE EINSTEIN FIELD EQUATIONS — 29
ments include: the solar mass; main-sequence lifetime of stars; the Hawking
evaporation rate for black holes; maximum allowable size for a planet; and,
age, mass, and density of the universe.
A straightforward explanation may be given as to why the Planck functions
turn up so frequently in astrophysical and cosmological theories. If two Planck
masses are assumed to interact over a range equal to the Planck length, the
resulting Newtonian gravitational force is equal to the superforce.
m, °G/r, = c*/G (7)
It may be inferred from this interaction between two boundary limit relation-
ships such as the Planck mass and the Planck length that F; represents a limit
of some sort. The superforce should also be related to the same phenomena
that involves the Planck mass and the Planck length. Thus, according to
Wagoner and Goldsmith,’
“Therefore, for now we must regard the Planck barrier as another effective
limit to our universe.”’
We cannot make calculations earlier than the Planck era. The reason why the
Planck mass, Planck length and Planck time occur so frequently in cosmo-
logical theories is that they are indirectly contained in the Einstein field equa-
tions. Based upon equation (7), k in equation (3) is equal to 8 7 r}/m, °G in
energy units and 8 7 t;/m, °G in mass units. The Planck conditions are easily
introduced in this manner into the Einstein field equations.
There is a further link between the superforce and the Einstein field equa-
tions. A weak-field solution of the Einstein field equations leads to the pre-
diction of gravitational waves. A rotating mass has a time-varying quadrapole
moment that generates gravitational radiation with a gravitational luminosity,
L. According to Douglas and Braginsky,"°
66
. an upper limit on the luminosity of an astronomical source can be
estimated...”
be GlG =-4 x,10?).eras/sec (8)
The limit to gravitational luminosity is the superforce times the speed of light,
Fy - c, which is equivalent to a maximum energy flow per unit time.
The relationships indicated by equations (7) and (8) have associated the
superforce with limiting conditions for physical phenomena. The inference is
that the superforce may also represent a limit. It will be assumed, for the sake
of discussion, that F, is the maximum possible force in the universe. If Fs
30 ROBERT J. HEASTON
were the maximum possible force and m, were the maximum possible particle
mass, there should be a maximum acceleration, called the Planck acceleration,
ap, to go with the Planck mass, which 1s
a, = F;/m, = (27c’/hG)!”” (9)
The magnitude of a,, which is composed of fundamental constants, is 5.56 x
10°° cm/sec’. The Planck acceleration is defined here for the first time.
One of the most often cited solutions to the Einstein field equations is the
Schwartzschild limit, r, = 2mG/c’. This limit prescribes the event horizon of
a non-rotating black hole where the gravitational strength of a collapsing body
of matter is so strong that not even light can escape. There may be some
exception” due to quantum effects which leads to Hawking radiation or Hawk-
ing evaporation. Nevertheless, there is a probable boundary to black holes
defined by the Schwartzschild limit. There is a similar Newtonian gravitational
collapse limit as a result of the superforce,
m’G/ry = c*/G (10)
ty= mG/c? (11)
By comparison, 2ry = 1,. The gravitational collapse limit based upon New-
tonian gravitation is half that of Einsteinian gravitation. This difference could
be due to different mechanisms, the geometrical shape of the universe used
in the Einstein field equations, or to some unknown reason. The similarities
between ry and r, demand an explanation.
Before rejecting ry in favor of r,, it should be noted that the following
relationship,
n = MG/Re? (12)
where M and R are the mass and radius of astrophysical bodies, is referred
to by C. Will’ as a
‘‘characteristic measure of the size of relativistic effects in bodies.”
The value of n for the sun is 10~°; for a white dwarf, it is 10°°; and, it
approaches 0.3 for a neutron star. There are no observations for n > | so
that ry may indeed have a physical significance.
If the Newtonian gravitational collapse limit defined by equation (11) is
multiplied by c? on both sides and rearranged, the result is
ES) aR (13)
The relationship given by equation (13) would imply that ry is indeed the
gravitational collapse limit of matter. In other words, equations (11) and (13)
IDENTIFICATION OF A SUPERFORCE IN THE EINSTEIN FIELD EQUATIONS _ 31
indicate that in a plot of the Newtonian gravitational force versus distance,
the area under the curve at ry and F; is equal to the rest mass energy of the
interacting entities. The inference from this observation is that the superforce,
F;, confines matter/energy in black holes.
Since the superforce is composed of two fundamental constants, its mag-
nitude would be effected by any changes in the fundamental constants. It
would require relatively large changes in the speed of light or the gravitational
constant to produce a significant change in the superforce. The evolution of
the universe would not have proceeded the way it has if there had been any
major variations in the fundamental constants.'’ Consequently, it may be
assumed that the magnitude of the superforce has remained constant over the
age of the universe.
Another interesting set of numbers can be generated with the help of the
superforce. The Coulomb force may be used to derive a series of functions
similar to the Planck functions. By definition, the Coulomb force is equal to
the superforce at a distance called the Coulomb length,
Rete Gre ye Ae | x 1078 em (14)
The time it takes for light to travel this distance is the Coulomb time,
tk = (e?G/c5) = 4.6 x 10-“ sec (15)
The Coulomb mass is calculated when the gravitational collapse limit is equal
to the Coulomb length,
Meher 9 x 1s ® or (16)
The Coulomb acceleration is calculated from Fs = mxax, or
eel EC) Chan) 1-6. 5 1X1 OP? emi sec (17)
Some of the Coulomb functions have been derived before, but not from the
superforce. It is possible to derive each of these same Coulomb functions by
multiplying the corresponding Planck function by the square root of the fine
structure constant.
Cosmic Numbers
The role of the superforce in explaining various cosmic numbers further
justifies the assertion that F, is the largest possible force. Cosmic numbers
are very large numbers that recur in cosmological theories for no known
32 ROBERT J. HEASTON
physical reason. One of these cosmic numbers is the Eddington number",
Ne = hc?/4a?m‘G? (18)
Sir Arthur Eddington was an outstanding astronomer who was a contemporary
of Einstein. Eddington was one of the earliest proponents of the special and
general theories of relativity. In the year 1919, he led the expedition” to
Principe Isle in the Atlantic Ocean south of Nigeria to measure the Einstein
prediction of the gravitational bending of light rays. As a result of a derivation
based upon the Einstein field equations, Eddington derived N; and noted that
Ne ~ 10 for the mass of one of the mesons. Eddington thought that this
number, in itself, was significant and even assumed that there were 10* protons
and 10* electrons in the universe. The resulting mass was close to physical
observations of the day. Eddington later changed his mind’® about equation
(18) when he said it was equal to 2 x 136 x 2”° and called this result the
‘“‘cosmical number’’.
Recognition of the superforce, however, finally does allow a physical inter-
pretation for the Eddington number as defined by equation (18). Consider
the relative magnitude of the superforce, F;, to that of the Newtonian grav-
itational force, F,, at the Compton wavelength,
F./Fg = (he/2am?G)? = Ny (19)
In essence, the Eddington number is the relative strength of the largest force
in the universe to the weakest force.
Another of the cosmic numbers, N,, is given by
N, = (N,)!? = he/2am’G (20)
The inverse of this cosmic number also corresponds to a representation of the
gravitational coupling constant. In this case, the color force between quarks,
F., could be defined in the following way relative to the superforce,
F. = F,/N, = 2nm°’c3/h (21)
The color force would have a theoretical magnitude of 7.1 x 10° dynes for
the mass of a proton. It just so happens that this is precisely the measured”
magnitude of the color force at the Compton wavelength of a proton. The
color force between quarks is bracketed between the superforce and the grav-
itational force. The superforce is 1.7 x 10°* times the color force between
quarks. This should give validity to calling c*/G the superforce.
Why did Einstein, and others, overlook the superforce in the Einstein field
equations? There are three probable reasons. One of the reasons is the em-
IDENTIFICATION OF A SUPERFORCE IN THE EINSTEIN FIELD EQUATIONS — 33
phasis on spacetime and the curvature of space in equations (1), (2), and (3).
Another reason has to do with the various forms of k and k. The most likely
reason is because of the assumption made by Einstein and almost every sub-
sequent researcher using the Einstein field equations. Einstein assumed that
the fundamental constants c and G were equal to one; c = G = 1. This
assumption equates 1.2 x 10” to 1 and wipes out the visible presence of the
superforce.
Cosmological Model
If there were a superforce as predicted, and this force had a finite magnitude
which could very well be the maximum possible force in the universe, then,
the superforce could significantly impact theories about the origin of the uni-
verse. A particular cosmological model is suggested from the characteristics
of the superforce.
There are two predominant theories of the origin of the universe, both
based on the Einstein field equations. One approach is called the “standard
big bang.” In the beginning, all of the matter-energy of the universe was
collapsed into a dimensionless point at infinite density and infinite force. This
point at zero time is called a singularity because all of the laws of nature are
unique at this point since the laws must be applicable to infinite conditions
rather than the finite characteristics of the observable universe. Once the
expansion of the big bang began, the normal laws of physics prevailed. Pre-
dictions for the singularity have been made back to the Planck time, or so-
called Planck era. Many of the characteristics of the current universe can be
predicted but there are difficulties with the smoothness and flatness problems.
To correct for the shortcomings of the standard big bang model, A. Guth’®
and others proposed an “‘inflationary big bang.”’ In this model, the expansion
of the universe takes place in two stages. The first stage is an extremely rapid
expansion from a singularity until the Planck era. Then, the expansion pro-
ceeds the same as the big bang. This approach resolves many of the problems
encountered with the standard big bang, but the inflationary big bang has its
own problems. The primary problem is trying to explain events during the
inflationary period up to the Planck time. It is necessary to define a false
vacuum with negative pressure. There is also a vacuum energy density asso-
ciated with the false vacuum. It is suggested that the reason that it is necessary
to define a false vacuum is to hurdle the threshold posed by the superforce.
In fact, the superforce enters into the definition of the vacuum energy density,
Uyac, and the pressure of the vacuum, Pyac:
C= Ua = hel 8 WO (22)
34 ROBERT J. HEASTON
Equation (22) essentially nulls out the inflationary period at the superforce.
A third alternative to the standard big bang and the inflationary big bang
is possible with identification of the superforce. The model is called the “‘finite
big bang.” All of the original matter-energy of the universe contracted to a
finite gravitational collapse limit confined by the superforce. A valid solution
for the Einstein field equations at the beginning of time is
Roo x CVG = 4tT (23)
In this case, all of the mass-energy of the universe, 47T\y, was contained in
a region, Ro, and held together by the superforce, c*/G. There is no need to
resort to a singularity and all of the accompanying infinities. The universe
began from a finite ball of mass-energy. At about 10~* sec, the family of
fermions was created with decay of the Coulomb masses in the original struc-
ture. At about 10~** sec, the family of bosons was generated from decay of
the pre-existent Planck masses. After 107! sec, the superforce decayed and
the fundamental forces took control. The smoothness and flatness problems
are particularly resolved by this approach.
Conclusions
The superforce was first identified by the author in 1976. Subsequent to the
original derivation, several presentations were made and papers prepared”
which included the superforce but did not emphasize it. This is the first such
paper that addresses the superforce by itself. Based upon experience, it has
been observed that there is a general reticence in endowing c*/G with any
significance. This reaction was understandable initially, but more and more
evidence has been accumulated on the hidden role of c*/G and its impact on
the theoretical understanding of the universe.
Observations about c*/G may be grouped into two categories: those which
are mathematically and observationally correct and those that are more spec-
ulative. From a mathematical and dimensional perspective, there is no doubt
that c’/G has the units of force. This force has an enormous magnitude that
is 1.7 x 10°8 times stronger than the measured color force between quarks
and the strong interaction between nucleons. Moreover, there is no doubt
that c’/G appears in inverse form in versions of the Einstein field equations.
When Newton’s universal law of gravitation is expressed in terms of the Planck
mass and the Planck length, it is equal to c*/G. Thus, both Newtonian and
Planck conditions are present as an identity in the Einstein field equations.
IDENTIFICATION OF A SUPERFORCE IN THE EINSTEIN FIELD EQUATIONS = 35
A Planck acceleration may be defined using Newton’s force law, the Planck
mass, and c*/G. Various combinations of fundamental constants may be de-
fined using the Coulomb force and c*/G that are related through the square
root of the fine structure constant and the Planck mass, length, time, and
acceleration, respectively. A physical explanation of the Eddington number,
as well as other cosmic numbers, are possible with c*/G. The gravitational
coupling constant can be derived from this understanding of the Eddington
number. The maximum possible gravitational luminosity is defined in terms
of c*/G. The false vacuum pressure and energy density are also based upon
c’/G. All of the statements about c*/G in this paragraph may be backed up
by mathematical expressions. Moreover, these comments are all valid without
introducing the concept that c*/G may be the superforce. The intent has been
to identify those relationships where c*/G plays a role either by its presence
or as a bridge between other functions. It may be concluded that c*/G is more
than a fortuitous combination of the fundamental constants because of its
ubiquitous roles in theoretical and observational physics.
From a speculative and judgmental viewpoint, it would appear that c*/G
deserves to be called the superforce. It is far stronger than any of the four
fundamental forces and could satisfy the conditions for convergence of the
four fundamental forces. Almost all solutions to the Einstein field equations
could be interpreted differently based upon the presence of the superforce.
The meaning of the cosmological constant, the conditions of the big bang, the
structure of black holes, the unification of the four fundamental forces, and
the concepts of strings and superstrings must all account for the role of the
Superforce.
The superforce is a combination of fundamental constants that surely must
represent some boundary condition in nature. Apparently, there is more than
One maximum boundary condition: maximum velocity, c; maximum particle
mass, m,; maximum gravitational luminosity, L; maximum force, Fs; and,
maximum acceleration, a,. Because of these maximum conditions, there may
also be a minimum gravitational collapse limit. These boundary conditions
suggest that there is no singularity as currently defined. The superforce pro-
vides an additional justification for what R. Matzner and his co-authors” state
many physicists already believe,
9
) true singularities do mot exist, . .7-7
The big bang started from finite dimensions. Black holes terminate in finite
dimensions. Nature is finite. Only the supernatural is infinite. All of these
conditions are fulfilled by the superforce, c*/G, which has always been present
in the Einstein field equations.
36 ROBERT J. HEASTON
Correspondence may be addressed to the author at the above address. This paper was presented on
October 4, 1989, as a colloquium talk to the Physics Department of the Illinois Institute of Technology,
Chicago, Illinois.
References
1. Einstein, A. 1923. The Foundation of the General Theory of Relativity. Published in 1916 and reprinted
in The Principle of Relativity. New York: Dover Publications, Inc., pp. 109-164.
2. Misner, C. W., Thorne, K. S., and Wheeler, J. A. 1973. Gravitation. San Francisco: W. H. Freeman
and Company, Cover overleaf.
3. Einstein, A. 1923. Cosmological Considerations on the General Theory of Relativity. Published in
1917 and reprinted in The Principle of Relativity. New York: Dover Publications, Inc., p. 186. The
equations are cited as expressed but current terminology has been substituted.
4. Einstein, A. 1923. Do Gravitational Fields Play an Essential Part in the Structure of the Elementary
Particles of Matter? Published in 1919 and reprinted in The Principle of Relativity. New York: Dover
Publications, Inc., p. 192.
5. Gibbons, G. W. 1979. Quantum Field Theory in Curved Spacetime. General Relativity: An Einstein
Centenary Survey, Edited by S. W. Hawking and W. Israel, Cambridge: Cambridge University Press,
p. 639.
6. Davies, P. 1984. Superforce: The Search for a Grand Unified Theory of Nature. New York: Simon and
Schuster, pp. 5-6.
7. Wagoner, R. V. and Goldsmith, D. W. 1983. Cosmic Horizons: Understanding the Universe. San
Francisco: W. H. Freeman and Company, pp. 93, 147, and 159.
8. Isham, C. 1989. Quantum Gravity. The New Physics, Edited by Paul Davies. New York: Cambridge
University Press, pp. 70-71.
9. Carr, B. and Rothman, T. 1985. Coincidences in Nature and the Hunt for the Anthropic Principle.
Frontiers of Modern Physics, Tony Rothman, Senior Author. New York: Dover Publications, Inc. pp.
107-130.
10. Douglas, D. H. and Braginsky, V. B. 1979. Gravitational-Radiation Experiments. General Relativity:
An Einstein Centenary Survey, Edited by S. W. Hawking and W. Israel. Cambridge: Cambridge
University Press, p. 92.
11. Hawking, S. W. 1985. A Brief History of Time: From the Big Bang to Black Holes. New York: Bantam
Books, pp. 104-110.
12. Will, C. 1989. The Renaissance of General Relativity. The New Physics, Edited by Paul Davies. New
York: Cambridge University Press, pp. 23-24.
13. Rozental, I. L. 1987. Big Bang, Big Bounce: How Particles and Fields Drive Cosmic Evolution. New
York: Springer-Verlag, p. v.
14. Eddington, A. 1936. Relativity Theory of Protons and Electrons, New York: Macmillan, p. 272.
15. Bernstein, J. 1980. Einstein. New York: Penguin Books, pp. 141-146.
16. Newman, J. R., Editor. 1956. Commentary on Sir Arthur Stanley Eddington. The World of Mathe-
matics, Vol. 2. New York: Simon and Schuster, p. 1069.
17. Bloom, E. D. and Feldman, G. J. May 1982. Quarkonium, Scientific American, p. 42.
18. Guth, A. and Steinhardt, P. 1989. The Inflationary Universe. The New Physics, Edited by Paul Davies.
New York: Cambridge University Press, p. 58.
19. Heaston, R. J. (a) February 1977, Speculations on a Unified Model of the Four Fundamental Forces,
AAAS Annual Meeting; (b) 1978, Unified Interaction Model of the Four Fundamental Forces, Spec-
ulations in Science and Technology, Vol. 1, No. 1, 71-75; (c) June 1980, Redefinition of the Four
Fundamental Forces, Proceedings of Army Science Conference, 203-217; (d) January 1982, Generic
Field Theory, AAAS Poster Session; (e) April 1982, A New Look at the Concept of Force, Physics
Seminar, University of Mississippi; (f) 1983, A New Look at the Concept of Force, Speculations in
Science and Technology, Vol. 6. No. 5, 485-497; (g) April 1985, Pathways to a Unified Field Theory,
Seminar, Naval Weapons Center; (h) February 1986, Super Unification, Seminar, University of Mis-
sissippi; (i) October 1989, Identification of a Superforce in the Einstein Field Equations, Colloquium,
Illinois Institute of Technology.
20. Matzner, R., Piran, T. S., and Rothman, T. 1985. Demythologizing the Black Hole. Frontiers of
Modern Physics, Tony Rothman, Senior Author, New York: Dover Publications, Inc. p. 46.
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CONTENTS
Introduction:
HENRY L. TAYLOR, “Human-Computer Interaction: Psychological Per-
spectives”’
©) iu je le faye jee (oo) te) [s) 'o @ (6 (ele. «) @ © 6/)\@ erie © \e) @ 6 eo 6 © © @ % 0) ©) 0 © © © ve, wes je @) 0) ee oie ec ete
Conference on Human-Computer interaction, jointly sponsored by the Human
Factors Society, Potomac Chapter, and the American Psychological Association,
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1-2, 1990.
PART I
Articles:
DAVID E. KIERAS, “An Overview of Human-Computer Interaction” .... 39
DANIEL R. SEWELL and WILLIAM B. JOHNSON, “The Effects of
Rapid Prototyping on User Behavior in System Design” .................
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Journal of the Washington Academy of Sciences,
Volume 80, Number 2, Pages 37-38, June 1990
Human-Computer Interaction:
Psychological Perspectives
Henry L. Taylor
Institute of Aviation
University of Illinois at Urbana/Champaign
The field of Human-Computer Interaction (HCI) has developed primarily
during the last 15—20 years. Concern for HCI, however, was expressed much
earlier by Mauchly in 1947 when discussing the ease of use of machine coding
systems to program EDVAC he stated:
‘“‘Any machine coding system should be judged quite largely from the point
of view of how easy it is for the operator to obtain results.”’ (Randell, 1973).
Hardware concerns such as the design of CRT screens and input devices
dominated the early HCI efforts. More recently, interest has shifted toward
principles of information presentation and ease-of-use concerns.
The introduction of the first time-shared interactive system in 1963, 1.e.,
MAC, and the BASIC programming language stimulated interest in human
factors problems of non-specialists users. The growth in power and speed and
the reduction in size and cost of computers through the reduction in size of
the switching unit from the transistor to large scale integration and very large
scale integration has helped promote interest in human-computer interaction
issues. Indeed, the development of the personal computer during the mid-
1970’s, which made low-cost computers with graphic displays available, pro-
vided an important impetus to the increased use of computers in psychological
studies. Today, the field of HCI is a collaborative endeavor among computer
scientists, human factors specialists, and psychologists.
The importance of the subject of Human-Computer Interaction has been
recognized in the computing and information technology industry during the
last few years. In the United States, the number of human factors specialists
working in the HCI area is estimated to have increased four to five times
37
38 HENRY L. TAYLOR
during the last decade. The ACM-SIGCHI Conference, first conducted in
1982, has become an annual event; and the attendance approaches 2000 per-
sons. Recent surveys by the Human Factors Society and the Ergonomics
Society indicate that about 50 percent of their membership are occasionally
involved in the design and the evaluation of human-computer interfaces.
With this brief history in mind, the Executive Committee of the Applied
Experimental and Engineering Psychologists, Division 21 of APA, agreed to
sponsor a mid-year meeting with the Human Factors Society Potomac Chapter
in Washington, DC, March 1-2, 1990, on the subject ‘Human-Computer
Interaction: Psychological Perspectives.”’ On March 1, 1990, David E. Kieras,
University of Michigan, presented a tutorial, ‘““An Overview of Human-Com-
puter Interaction.”” On March 2, 1990, the following papers were presented
at the Symposium: “‘Application of the Model Human Processor,” Bonnie E.
John, Carnegie-Mellon University; ‘““The Effects of Rapid Prototyping on User
Behavior in System Design,” by David L. Sewell, Search Technology, and
William B. Johnson, Galaxy Scientific Corporation; “‘Natural Language In-
terfaces,” by Lance A. Miller, Science Applications International Corpora-
tion; ““Knowledge Representations Used by Computer Programmers,” by Scott
P. Robertson, Rutgers University; ‘““The Human Factors of Voice Interfaces,”
John C. Thomas, NYNEX; and “Advisory Materials for Computer Interfaces:
Using Written and Animated Graphical Instructions,” by Jay Elkerton, Uni-
versity of Michigan. Most of the papers from this symposium are presented
in two special issues of the Journal of the Washington Academy of Sciences.
Reference
Mauchly, J. W. (1973). Preparation of Problems for EDVAC-Type Machines. In B. Randell, (Ed.), The
Origins of Digital Computers: Selected Papers (pp. 365-369). Berlin: Springer-Verlag.
Journal of the Washington Academy of Sciences,
Volume 80, Number 2, Pages 39-70, June 1990
An Overview of Human-Computer
Interaction
David E. Kieras
Program in Technical Communication, College of Engineering
University of Michigan, Ann Arbor, Michigan 48109-2108
ABSTRACT
An overview is presented of the field of Human-Computer Interaction (HCI), with an
emphasis on the topic of user interface design. The kinds of activity in HCI are summarized,
and the relationships to the field of Human Factors and Computer Science are discussed.
Two approaches to the user interface design problem are summarized: the standard human
factors approach, and the newer theory-based engineering model approach. The basic
concepts of user interface design within these two approaches are briefly described. Key
references to the literature are included.
Introduction
An informal overview of Human-Computer Interaction (HCI) is provided.
The overview has four parts: First, HCI, and its basic subject matter, user
interface design, is defined with some discussion of its current importance.
Second, HCI as a field of academic and industrial activity is described in terms
of the participants and their orientations. Third, the two basic approaches to
HCI and user interface design are described and compared; these are the
standard Human Factors approach and the newer Engineering approach. The
fourth section is a brief summary of some key principles and concepts from
both approaches. The paper concludes with a brief statement about future
goals for the HCI field.
What is Human-Computer Interaction?
Human-Computer Interaction (HCI) is a broad field. It includes the social
impact of computers, the use of computers in education, and potentially every-
thing else involving humans and computers. This is not a homogeneous field
but a bewilderingly varied one; there is no universally held agreement on
39
40 DAVID E. KIERAS
research topics, goals, methodology, or a standard curriculum. But one shared
belief is that improving human-computer system performance can be accom-
plished through better design of the user interface. Thus the main emphasis
in HCI is user interface design.
User Interfaces
The user interface is that part of the system that the user directly interacts
with; for example, it is the portion of the system that makes a PC different
from a Macintosh from the user’s point of view. The user interface involves
the specific hardware features of the machine, such as the type of display and
input devices, and the behavior of the software, which includes several aspects:
@ The specific behavior of a particular application program.
@ Conventions or user interface standards for a machine or system.
@ The general environment supplied by the machine.
@ The specific behavior of the operating system.
@ The supporting documentation, training, and online help.
Where do User Interfaces Come From?
Most user interfaces are designed by programmers whose primary concern
is functionality of the software. The software developer’s intuition is the pri-
mary driver of the design, and serious use of human factors is the exception,
rather than the rule. Bennett (1986) has pointed out that the manager of a
software development effort is judged to succeed or fail depending on the
function of the product, the cost of development, and the schedule, whether
the product is shipped on time. The problem is that the manager of a devel-
opment effort is normally not evaluated in terms of the usability of the product.
User interfaces are developed in three important settings which can be
briefly described. The first is the mainframe system software, which is the
kind of software that runs on large administrative systems, typically based on
IBM hardware. Functionality is almost the exclusive concern for this software,
and there is very little concern for usability. Because of the large initial expense
of these systems and their software, there is almost no possibility for change,
sO users must adapt to the system, no matter how clumsy it is. Thus there is
no market pressure for usability, and the users, typically secretarial and clerical
personnel, are a captive audience. Under current standards of usability, these
systems are often a nightmare, even though the tasks involved, such as ordering
supplies, conceptually are far simpler than those the users routinely perform
with high-end word processors on smaller machines.
Personal computer software is developed in two major settings. The first is
OVERVIEW OF HCI 41
the larger companies that have prospered because one or more of their prod-
ucts has become a standard of its type. New releases of these products are
becoming increasingly more complex, but because of the large market share,
they are starting to suffer from the captive audience syndrome. Users have
become so accustomed to these high functionality packages that the cost of
switching to a different one has become high. Thus in some cases, even in the
personal computer market where the usability of software is generally high,
we are beginning to see the complex and confusing interfaces characteristic
of mainframe system software.
However, in the second personal computer setting, software is developed
in the context of small companies that are usually based on an entrepreneur
or creative individual. Such products are based on an inspiration for new
functionality or an especially good user interface for an old idea. A couple of
examples can be given: Cricketgraph for the Macintosh does not really in-
corporate any new ideas about data graphing functionality, but it has become
a best seller simply because this functionality is extremely well delivered,
making graphs very easy to construct. ThinkTank, originally on the PC, is an
example of an idea for a new type of functionality, namely the “‘outline pro-
cessor.” The user can construct and manipulate outlines, manipulating ideas
with much more ease than paper and pencil or conventional word processors.
ThinkTank first popularized this idea, and although it had a very clumsy user
interface, it was still a very functional and important program. Its successor
is the More II program on the Macintosh in which the functionality is coupled
with a much more usable interface. Despite the success of personal computer
software developed in small companies, the development process for the user
interface is largely “‘seat of the pants’’, and the evaluation of the interface is
primarily through user testing of early releases (“‘Beta Testing”) and user
comments and complaints.
Why HCI is Important Now
HCI is a “‘hot” topic now because personal computer technology has made
everybody a user, and this mass market for software makes usability, as well
as functionality, a selling point for software. But in addition, over the last few
years the Macintosh interface has set a new standard for usability, in that
many computer users now expect a consistent and highly usable set of appli-
cation interfaces. These have flourished in the Macintosh software market-
place because of deliberate strategies on the part of Apple in the form of
guidelines and system architecture than encourage applications to conform to
the standard user interfaces.
42 DAVID E. KIERAS
The Future of Usability
But the future is by no means assured. Good user interface design can still
not be taken for granted. The computer industry is still doing user interface
design primarily by the seat of the pants: It is mostly intuitive, with very little
systematic research or testing and evaluation. The consequences so far are
that there have been many wasted opportunities for progress. For example,
new systems, such as the Next computer, are not necessarily any better than
existing systems and might even be worse. Also, the Macintosh has been on
the market for several years now, but no real competitor has emerged. Instead,
various myths and misunderstandings about usability have arisen, leading to
pointless lawsuits over “look and feel’, which are misguided because they
miss the point of the Macintosh user interface. The widespread misunder-
standing of the Macintosh-style graphic user interface (GUI), seems to have
misled many computer industry experts into the belief that simply copying the
superficial aspects of the Macintosh interface will automatically lead to a more
usable system (see Elkerton and Palmiter, this conference). There are also
some great potentials for disaster, such as the drive to make UNIX and some
of its new GUIs a standard. No systematic research or testing has been done
on these new interfaces, and UNIX is well known to be barely usable at all.
The forces within the computer industry pushing for these standards could
thus trap users for quite a few years into marginally usable systems. So progress
is not assured by any means; it is quite possible that in the year 2000, people
will be struggling with systems that are Jess usable than currently available.
What is the Relation Betwen HCI and Computer Science?
Computer science should include HCI, but generally does not, in spite of
the fact that many conventional computer science concepts are actually based
on human performance, and the limiting factor in computer system perform-
ance is often the human user. Three arguments will be given that HCI is a
central part of computer science: First, many key concepts are psychologically-
based. For example, because humans have a capacity for relatively fast input,
but relatively slow central processing, and slow output, time-sharing makes
sense; a Shared computer system can rapidly transmit information to multiple
user displays and then wait for individual users to eventually hit the keys on
their keyboard. If human performance did not have this property, time sharing
as we know it would not make sense. Other concepts, such as structured
programming, or the widespread belief that user interfaces should involve a
minimum number of keystrokes, are also based on beliefs about human per-
OVERVIEW OF HCI 43
formance. A second argument is that most application programs consist mainly
of user interface code, as contrasted with the code that actually does the
computations in question. Thus, much of the software development cost is in
the user interface. It only makes proper economic sense to insure that the
design of the interface is good, so that the code will not have to be rewritten,
and that there is some proportionality between the cost of the code and its
impact on usage of the product. A third argument is that in modern computer
systems, human performance is the basic bottleneck in the total system
throughput. Computer scientists will worry themselves sick over squeezing
every last fraction of MIPS out of computer hardware, but will think nothing
of delivering a user interface that repeatedly stumps the user for seconds at
a time. With modern technology, confusing the user for a second’s time is the
equivalent of throwing away millions of instructions. Computer scientists would
never allow their hardware to be so radically inefficient, but they have not
broadened their scope to include the throughput of the whole human-machine
system.
Thus courses in human-computer interaction or user interface design are
not common in computer science departments. Where they do exist, they tend
to be viewed with some skepticism as being “‘soft”’ or “not really engineering.”
The field of HCI generally has a problem in that it has not established its
credibility as a technical discipline with mainstream computer science. Within
industry, computer specialists are usually not aware of HCI techniques or
results, and often do not take usability seriously; they believe it is simply a
matter of subjective opinion rather than a specifiable design goal like other
aspects of the computer hardware and software.
What is the Relation Between HCI and Human Factors?
Likewise HCI should be a subset of Human Factors, but judging at least
from the standard human factors textbooks and other sources, HCI is either
ignored or given fairly low priority. For example, in the Sanders and Mc-
Cormick (1987) textbook on human factors there is no index or table of
contents entry for computer; the only related topics are cursor positioning
devices, alphanumeric displays, and the physical ergonomic issues in VDT
workstation design. Even the more psychologically-oriented Kantowitz and
Sorkin (1983) textbook discusses computer systems only in the context of data
entry systems and computer programming, which is a reasonable topic, but
certainly not a mainstream one.
Interestingly enough, the Salvendy Handbook of Human Factors (1987)
includes a substantial number of chapters on human factors in computer sys-
44 DAVID E. KIERAS
tems. The topics are ergonomic design of VDT workstations, software psy-
chology, user interface design, input devices, speech I/O, text editors, and
some other miscellaneous topics. Thus within Human Factors, HCI is only
sometimes considered an important topic.
HCI People and Activities
One way to get a picture of the nature of work in HCI is to summarize the
different kinds of people and activities in the field. This summary is somewhat
flippant, but it will convey the overall flavor of the field. A more systematic
and thorough description is a sociological task well beyond the scope of this
presentation.
The Psychologists
Human factors stalwarts. Many human factors people are moving into
HCI under the assumption that improving interface usability is just another
human factors problem, and standard human factors approaches and tech-
niques can solve it. But as will be argued more below, traditional human
factors methods do not appear to be fast enough for the typical product
development cycle, and the traditional strengths of human factors do not seem
to be the main issues in computer usability.
Rapid evaluators and prototypers. ‘This group is attempting to keep the
standard human factors approach in the game by trying to develop better and
faster ways to mock up and evaluate systems. They have had some notable
successes, but the data collection process is still fairly slow and expensive.
These methods require a great deal of understanding of behavioral data, and
so they are not generally usable by the computer science professionals re-
sponsible for developing user interfaces. However, if the human factors spe-
cialist has control of the interface design, these methods appear to work very
well.
Cognitive psychology strip miners. {have a certain affinity for this position
because it is where my own interest in HCI started. This is a group of academic
cognitive psychologists, who recognize that HCI is a good place to study some
basic questions in cognitive psychology, such as how people acquire and use
mental models or procedural knowledge. I am calling them ‘“‘strip miners”
here because the basic philosophy is to exploit the area by mining the useful
results and then moving on to some other research domain. Thus this group
does not have a basic commitment to improving user interfaces.
OVERVIEW OF HCI 45
The problem for the cognitive psychology strip miners is that there is in
fact nothing special about HCI situations from the basic research point of
view. That is, the same basic research questions appear in a variety of other
settings, such as the traditional control panel systems that are very common
in human-machine interaction situations. In addition, HCI situations are in
fact often very difficult to study. One must implement a simulation of a real
piece of software, or instrument an existing piece of software, or use tedious
videotape methods. All of these involve considerable time and expense, which
is rarely repaid in basic scientific results.
Would-be cognitive engineers. ‘This is the group that I currently place
myself in. The concept of this group 1s that the HCI specialist should be able
to do engineering, just like the rest of the design team. HCI engineering
consists of constructing quantitative and predictive models of the HCI situation
that can be used to evaluate user interface designs without empirical testing.
The basic source of these models is current cognitive psychology results and
theory. Despite some research successes, the problem for this approach is that
it has not really been invented yet; there are no convincing demonstrations
that the approach is useful in product design. In addition, the engineering
approach to HCI seems to rub almost everybody else in the field the wrong
way.
The Computer Scientists
Tool builders. This group is primarily interested in developing tools for
building user interfaces; thus they are especially concerned with user interface
management systems and prototyping tools, but they approach it from a com-
puter science orientation. They are primarily interested in the technology of
user interfaces rather than their usability. The concern that I have with this
effort is that they may be merely developing efficient ways for software de-
velopers to continue building poor interfaces.
Artificial intelligence strip miners. Like the cognitive psychology strip
miners, this group is interested in user interfaces only to the extent that this
topic is useful for issues deemed important elsewhere. The argument advanced
by this group is that an adequately intelligent computer would solve most
usability problems; rather than making the user figure out the computer, the
computer could figure out the user! There seems to be a belief among AI
people that HCI is a good domain for building certain AI systems, and they
often justify the considerable cost of AI systems with the usability benefits
that would result. The latter is a weak argument, because industry in general
46 DAVID E. KIERAS
does not support user interface work enthusiastically; the Al-based approach
to usability is thus an expensive way to be ignored, rather than a cheap way.
But there is a serious philosophical problem involved in this approach. It
assumes that the computer would be most useful to humans functioning as a
collaborator rather than as a tool. Thus the intelligent computer would present
itself as basically human-like and will attempt to collaborate or cooperate with
the user, instead of passively submitting to the user’s will. Given that most
people have trouble communicating with their secretaries, spouses, or profes-
sional colleagues, it seems foolish to want to have the same problems with
one’s computer, as opposed to simply telling it what to do.
Time will tell whether the computer-as-collaborator model for HCI is viable.
In the meantime, most user interface work focuses on the computer-as-tool
approach. This capitalizes on the apparent fact that most problems with com-
puter system usability are relatively straightforward problems of bad design,
and thus can be fixed in a relatively straightforward way. There is no need to
use artificial intelligence to make systems usable; most of the problems can
be handled simply by better design practices and techniques.
Visionaries and technology innovators. ‘This group appears to believe that
new ideas about user interface technology, or new computer functionality,
will solve the problem of usability. While it is very clear that a single-minded
emphasis on technology has produced many bad interfaces, and has impeded
usability as often as it has helped, it is also clear that without these visionaries
and innovators there would be no new technology to apply. The problem is
that new technology seems to be applied to user interfaces routinely, without
any thoughtful consideration about whether there will be any net benefit for
the user. The result is a certain amount of wasted effort. Speech I/O, a subject
of intensive development, is a good example; when would the benefits of this
technology compensate for the substantially /ower data transfer rate imposed
on the user?
The Other Disciplines
Sociologists. This group of HCI researchers are focussed on the social
and organizational aspects of human-computer interaction, such as the effects
of computerization on an organization. This work is clearly very important to
everyone concerned with the impact of computers. There are some unexplored
aspects of the social implications of system usability. For example, computer
specialists of the ‘“‘wizard’’ variety take on a certain social role within their
organizations. Perhaps such people have a vested interest in the computer
systems remaining only poorly usable because it enhances their own role. Such
OVERVIEW OF HCI 47
computer experts tend to be male, which is perhaps related to the prototypical
wizard’s desire to have a ‘““macho”’ mastery of the system, or a member of the
secret club or priesthood. Thus there are aspects of usability that relate to the
social organizations associated with computing; these have not been ade-
quately researched. It is possible that such social aspects are a major source
of resistance opposing more usable, efficient software.
Framework seekers. Some groups within HCI apparently believe that the
human-computer interaction situation is special enough, or unusual enough,
that radically new frameworks for understanding human activity are required
to adequately understand how people interact with computers. A more radical
assertion is that approaches based on conventional experimental psychology,
such as standard human factors, are inapplicable to HCI. For example, it is
argued that there are radical effects of context which render standard meth-
odologies inappropriate. It is very hard to characterize these approaches in
any more detail; to the extent that they are radically new frameworks, they
do not translate well to anyone who has not become acclimated to them. But
such assertions are premature; experimental psychology approaches in HF
have not really been applied widely and thoroughly enough yet to support
any judgment that they are not effective. Furthermore, once one trims out
the rhetoric, the arguments of the framework seekers seem to be very straight-
forward within a conventional human factors framework.
Approaches to User Interface Design
The content of the HCI field can be broken into three major segments: the
traditional human factors approach, the engineering approach, and the tech-
nology and techniques for implementing user interfaces. This last topic is fairly
well represented in a variety of sources, such as the Baecker and Buxton
(1987) book of readings, and is often emphasized in HCI courses offered in
computer science departments. This topic will not be dealt with here, since it
is mainly a matter of technology, as opposed to the specifically human-related
aspects of HCI.
Why HCI is Different from HF
HCI is different from HF primarily in the fact that the scope and nature of
user interface design problems are not well handled by standard human factors
techniques and knowledge (Reisner, 1987). The basic problem is that com-
puters are more cognitive in their demands; normally the displays are clearly
48 DAVID E. KIERAS
visible, and the input devices are easy to operate. The difficulties in interacting
with computers are in understanding what to do, not in actually doing it. Thus
key aspects of computer system usability go well beyond traditional human
factors concerns and knowledge. Some of these concerns will be described
more below.
Another source of differences between HCI and HF is that the demands
on the user interface design and evaluation methodologies are more strenuous
than in conventional human factors. The standard human factors approach to
user interface design has only one basic design methodology: First, try to get
human factors specifications included in the overall system design specifica-
tions. Often this cannot be accomplished, at least not in any highly specific
way. Second, the human factors specialist specifies or criticizes a design;
usually he or she is required to criticize an engineer’s design using guidelines
or experience and intuition. If possible the design is tested and evaluated,
using mock-ups if early in the design process, or using prototypes or a first
version of the system, if late. An effort is made to determine if the system
meets the human factors specifications, if any were included, and using in-
formal observational methods to determine if there are any problems. The
human factors specialist tries to get the design revised to solve the problems;
it is normally impossible to make even worthwhile changes if it is late in the
system development process.
It is difficult to use the standard approach of empirical testing of prototypes
for computer interfaces. First, there is an extremely large number of different
possible interface designs, even based on just a standard video display and
keyboard. Thus, it is essentially impossible to carry out a systematic program
of empirical studies that will identify what particular features of interfaces are
good. Another problem is that the current cycle time of product development
within the computer industry is far too rapid for standard evaluation meth-
odology. Software developers usually can not wait for a prototype to be built,
evaluated, and modified. Typically a product is released for sale at the same
time as it becomes testable using conventional methodologies. Notice also
that some forms of empirical comparison are essentially impractical, such as
the assessment of transfer or consistency between two related products. It is
essentially impossible to examine this empirically because construction and
iteration over multiple prototypes is required along with two extensive training
sessions to determine the transfer relationships.
Thus, the basic problem with the standard human factors methodology is
that it is too slow for current software development life cycles. The proposed
solution is the early involvement of human factors considerations in the design
process, and rapid prototyping methodology for quick development. The con-
OVERVIEW OF HCI 49
cept is thus to use the traditional approach, but to get results quickly. But
current experience is that it is still hard to obtain human factors evaluations
rapidly enough to properly drive the development process. Even if the rapid
prototyping methods allow mock-up interfaces to be developed quickly, testing
human subjects and analyzing the resulting data is still a relatively slow process.
Engineering Approach to User Interface Design
The basic concept of this approach is that a user interface should be engi-
neered, that is based on analysis and calculation, rather than on empirical
evaluations of an implemented system. An analogy could be made: Traditional
human factors methods for developing user interfaces correspond to designing
a bridge by following guidelines to construct a bridge that “looks okay” and
then driving trucks over it to test the structural integrity of the bridge. If cracks
appear in the structure, or structural members begin to bend, then the bridge
is either patched up, or torn down and a new one constructed according to
an improved design. Then the test is repeated. This is reminiscent of how
large structures such as cathedrals were constructed in medieval times. Master
builders worked “‘by the seat of the pants” and very often had correct intui-
tions. However, occasionally their intuitions were wrong and they often
overbuilt, and sometimes under-built, resulting in cracking pillars or even
structural collapse. Of course, what we think of as engineering today involves
evaluating a design while it is still in the paper stage; the designer performs
various calculations and looks up general information about strengths of ma-
terials. The calculation shows whether the bridge is acceptably strong for the
intended loads. Only after the paper design has been completed, is the actual
construction undertaken. Normally, and almost always, the constructed bridge
is satisfactory. Rarely, some new phenomenon is uncovered such as the famous
bridge collapse which led to the consideration of aerodynamic factors in bridge
design. However, many thousands of bridges have been designed without
empirical testing of prototypes, but with analysis and calculation before con-
struction. This is what I mean by engineering.
Thus, in the engineering approach to user interface design, analytic models
are used to predict usability from design descriptions or simulations. This is
a rapid approach because working on paper or with computer software or
simulations does not require any mock-ups or prototypes to be built, nor is
there a need to run experiments with human subjects. However, the engi-
neering approach is clearly not complete, so some empirical testing will be
required for reliable system development. So the goal of the approach is
50 DAVID E. KIERAS
modest, in that the effort is to try to get the interface design mostly right
beforehand, working “‘on paper” as much as possible. The slow and expensive
user testing would be reserved for fine tuning, checking, or for protection
against major conceptual errors, rather than being the workhorse for routine
aspects of the design. Notice that traditional human factors has many prec-
edents for analytic approaches, such as visual task design and work analysis
methods. Needless to say, this type of approach is the mainstay of conventional
engineering as well.
Card, Moran, and Newell presented the engineering approach to user in-
terface design in their 1983 book. My long-time collaborator, Peter Polson,
and I were independently educated on this concept by our sponsors and critics
at IBM. That is, for the human factors specialists to hold their own in disputes
with hardware or software engineers, they should be able to supply quantitative
estimates at the beginning of the design stage. These quantitative usability
estimates allow usability to be specified in a testable and objective way, which
is a critical management need (Bennett, 1986; Whiteside, Bennett, & Holtz-
blatt, 1988), and also allow usability to be traded off with other aspects of the
design in a reasonable fashion, on a par with these other aspects. For example,
the design team could make an informed decision whether a 10% increase in
the product’s cost is worth a 10% decrease in the time required to perform
tasks. Furthermore, if these usability estimates can be calculated or predicted
from initial design drafts or specifications, then the design can be iterated
without the construction of any kind of prototype, and without the collection
of actual empirical data. This allows the user interface to be developed on
the same time scale as modern hardware and software engineering practice
requires. For example, the IBM PC was developed and brought to market in
roughly one year; anyone who has participated in any kind of human subject
experimentation knows that no more than a couple of formal tests could have
been accomplished in that amount of time.
As described by Card, Moran, and Newell (1983), the engineering approach
has three aspects: Calculation of quantitative estimates of human performance
needs to be possible. Psychologists have underestimated the extent to which
such calculations are possible; most psychological research has been concerned
with testing contrasting hypotheses and not with estimating parameters of
human information processing. The Model Human Processor, as described
more below, contains pervasive parameter estimates that can be used as a
basis for calculation of human performance. Along with calculation goes the
concept of approximation. Most psychological research has consisted of nit-
picking over very small effects that have strong theoretical implications. For
practical engineering we need to know what kind of approximate calculations
OVERVIEW OF HCI 51
can be made, and what their limits are. Finally, task analysis is a key part of
the engineering approach. Much of human activity is determined by the per-
son’s task, rather than the person’s internal cognitive mechanisms (Simon,
1969). Thus a critical step in designing a user interface will be to describe the
user’s task in great detail, at a level where the task constrains the user’s activity.
That is, the description includes the details of exactly what a user has to do
to accomplish some goal; this is determined by the specifics of the user in-
terface: which commands have to be entered at what time, where the mouse
cursor has to be positioned, and so forth. Any attempt to define a user interface
without such detailed consideration is flawed, since it is not tapping into the
aspects of the task context that in fact most strongly govern the user’s behavior.
Limitations of Engineering Models
There are some important limitations of the current engineering approach
to user interface design. The major limitation is that these methods can deal
only with situations in which the human is tightly constrained by the task;
according to the rationality principle, only here is there a relatively sound
basis for predicting what the user will do. Thus it is useful to distinguish
between the “‘creative”’ parts of a task, such as composing the content of a
document, from the routine parts of the task, such as making specified changes
to a document with a word processor. Both standard human factors and the
engineering approach can assist in designing the routine parts of the task, but
not the more creative parts. Notice that many creative tasks, such as electronic
circuit design, might be considered creative overall, but have many routine
subsections. Notice also that if one is using a computerized tool, such as a
CAD system, to accomplish a creative task, interacting with the tool should
certainly be routine rather than creative. Hence, just because a task has
substantial creative content is no excuse for implementing a poorly designed
user interface. In fact, in creative situations, good design of the user interface
is even more essential, because the user should be free to concentrate on the
truly creative parts of the task, rather than expending effort on trying to master
what is supposed to be a routinely usable tool.
A second limitation of the current engineering approach is that it does not
contribute much when the required information is heavily perceptual or motor
in nature, or parametric in that it depends not on the task or general principles,
but strictly on the parameters of human performance. Examples are the le-
gibility of characters on a screen and the confusability of icons. This is where
traditional human factors results and methods are in fact the strongest. So on
52 DAVID E. KIERAS
the whole, the correct way to view the contrast between the engineering
approach and the standard human factors approach is that they are comple-
mentary; engineering methods based on GOMS task analysis provide a strong
approach to specifying the task-driven aspects of the user interface, whereas
standard human factors methodology is best for choosing those parts of the
interface that depend on empirically determined properties of human per-
formance. |
Survey of HCI Concepts
The following survey of the content of the HCI field is of course very
superficial, and represents a particular point of view. Given the diversity of
the HCI field, many of those active in HCI would disagree with the particular
view presented here.
HCI Sources
Research sources. The single most important book is The Psychology of
Human-Computer Interaction, Card, Moran, and Newell (1983), which pre-
sents an engineering-oriented approach to HCI which will be described more
below. The book is dated, and there are many problems with the experimental
data presented in it. However it remains a unique and indispensable source
in this field because it presents the Model Human Processor, the GOMS model
of HCI, the Keystroke-Level Model for analyzing user interfaces, and an
exemplary piece of work on the quantitative modeling of text selection devices.
These topics will be described more below.
The single book most worth having is the Handbook of Human-Computer
Interaction edited by Helander (1988). This book has a large number of specific
chapters covering most of the scope of human-computer interaction, many of
them directly usable to the practitioner. Two important edited volumes are
the Norman and Draper (1986) volume on User Centered System Design, which
is highly regarded for its conceptual discussion but does not present much in
the way of specific design issues or methods. The volume edited by Carroll
(1987) contains many important early research papers on HCI.
A key research outlet is the Proceedings of the Annual Conference of the
ACM Special Interest Group on Computer-Human Interaction Conference
(SIGCHI). Many researchers present short papers at this meeting, and so the
published proceedings have interesting and important research results. The
problem is that few of these papers go on to be published in a more substantial
OVERVIEW OF HCI 53
form, reflecting the fact that the HCI field has not settled upon a single set
of primary journals closely associated with HCI.
Textbooks. Textbooks normally provide a survey of the core of a field,
but the available HCI textbooks are very weak. Perhaps the earliest popular
textbook is Rubenstein and Hersh (1984); however it appears to be written
for a management audience rather than a student audience. It is extremely
informal, and as a result, is often hard to apply and is not very deep or specific.
But this book does do an excellent job of laying out some important issues
and making some important distinctions that are missing in other sources. The
textbook by Shneiderman (1987) has a good coverage of topics, and is much
more specific and applicable than the Rubenstein and Hersh book. However
the quality of discussion and interpretation of results is often very erratic, and
is not clear who the intended audience is; the treatment of experimental results
is appropriate neither for experimental psychologists or HF specialists, nor
for computer scientists. Comprehensive and coherent integrations of empirical
results are lacking.
Bailey’s (1989) text is an interesting oddity. It is a mixture of traditional
human factors and the basics of HCI. Standard human factors textbook fare,
such as speech communication and the design of knobs and dials (which are
extremely rare on today’s computers) is presented, though it has little direct
relevance to HCI. Finally Baecker and Buxton (1987) is a large and compre-
hensive collection of readings. It includes quite a bit on the design and im-
plementation of user interfaces but some other key material is not well rep-
resented.
General Design Issues
Usability as a design goal. An important activity for HCI specialists is to
document cases where poor user interfaces have essentially destroyed the
functionality of a product. These cases can be used to help persuade computer
scientists and product development managers that user interface quality is
important. A favorite case is Frye and Soloway (1987) in which the user
interface of a popular piece of educational software was so difficult that the
only children who could successfully use the software were those who already
understood the mathematical concepts that the software was supposed to
teach. Thus a poor interface can make a piece of software pointless.
On the other hand, a paper by Goransson, Lind, Pettersson, Sandblad, and
Schwalbe (1987) makes the equally valuable point that sometimes the user
interface is not the problem. There are many system design problems, issues
54 DAVID E. KIERAS
of functionality, and overall usability that are not a result of a poor user
interface, but rather are due to a bad match between the overall user’s task
and the functions offered by the computer system. For example, after rewriting
a database access system used in a business organization to make it more
usable, the developers discovered that in fact the business organization had
no apparent need for the database at all. In another example, the extremely
difficult problems of a multiple-access scheduling system for a medical clinic
disappeared when it was realized that the more fundamental problem was that
the medical clinic was far too large anyway. When the clinic was broken down
into smaller units that were more responsive to patients, the need for an
elaborate scheduling system was eliminated.
Designing for usability. The traditional design process for a user interface
is similar to that in standard human factors. It consists of using guidelines in
the initial stages of the design, followed by some type of user performance
testing of a prototype, which can be as simple as sketches on pieces of paper.
The designer should then iterate the design until a satisfactory result is achieved.
Gould (1988) has an excellent presentation of this process, based on actual
experience, and which presents many specific pointers and suggestions.
A fundamental issue in system design is how users should understand the
system. This is a topic in what can be termed conceptual models or mental
models. This is a difficult issue for theoretical psychology, and many unclear
discussions and muddled terminology are present in the literature. Two good
discussions of this topic are in Rubenstein and Hersh (1984), and in Kieras
(1988a, 1988b). One basic issue is the familiarity of the system, or the value
of the metaphor or overall concept of the system that the user is invited to
learn. For example, in business settings, an interface that resembles traditional
paper forms is often a very easy one for users to understand. In contrast, a
database retrieval system using Boolean expressions does not resemble any
conventional business device, and one can expect users to have more difficulty
learning to use it. A second issue is the extent to which the user needs to
understand the internal workings of the system, as opposed to being able to
work at the “‘outside”’ level of the system. Many traditional computer systems
seem to demand a fundamental understanding of the internals of the system,
possibly at a superficial level of analysis, but directly in terms of the actual
mechanisms and processes in the system. It seems more desirable for the user
interface to hide these mechanisms, so that the user does not need to know
the internal operations of the system. A good example is the Macintosh in-
terface, which goes a long way towards concealing many traditional computer
system concepts; indeed, it seems that many traditional computer experts have
been temporarily confused by the invisibility of the underlying system. For
OVERVIEW OF HCI 55
example, installing an operating system is normally a subtle process; on the
Macintosh it is almost trivial.
User Interface Styles
User interfaces come in different styles, such as menus, command language,
forms, and direct manipulation. Shneiderman (1987) presents a good overall
survey of the different user interface styles, and lists advantages and disad-
vantages of each. This discussion will be elaborated by making use of more
recent results.
Menus. A classic problem in menu design is the question of whether menus
should be broad (many choices), or deep (many levels, few choices). The
traditional advice is to limit the number of choices on a screen to about 7,
but this limit was never given a substantial justification other than it being
related to short-term memory (STM) capacity, but the relation of STM ca-
pacity to menu usage was never analyzed in enough detail to justify this
guideline. A special case of menu interfaces has been analyzed on a quanti-
tative basis by Landauer and Nachbar (1985). The time to arrive at a final
selection of a number in a touch-screen menu interface was a combination of
Fitts’ Law and Hicks’ Law. The specific parameters suggest that if the user
can rapidly locate a menu item on the screen, broad rather than deep menus
would be preferable. However, Landauer and Nachbar point out that the
actual design decision should be based on the quantitative specifics of visual
search time versus choice response time. Somberg (1987) showed that main-
taining menu items in the same position in a mouse-based pull down menu
system was a better solution for long-term use than various clever ways of
rearranging the order of menu items dynamically. Shneiderman (1987) pre-
sents a good discussion of what he terms the BLT menu interface; an example
is the menu interface used in the Lotus 1-2-3 spreadsheet program. In this
type of interface, each menu choice can be selected by typing in the first letter
of the menu item. The items in each menu have been selected so that they
have a unique first letter that is reasonably mnemonic, but this same letter
might be used in other menus. The interface is designed so that these first
letter items can be typed in as a stream, and the menu system immediately
moves from one menu to the other. If the user stops typing and looks up at
the screen, they see the menu corresponding to the last item they typed.
The BLT interface is an especially interesting-and valuable form of menu
interface because the mnemonic single letter items function as commands that
the user can learn incidentally while using the menu system. For example, in
56 DAVID E. KIERAS
Lotus 1-2-3, the user can type RFC2 which corresponds to the command
“Range Format Currency 2 decimal places” and can learn this command string
“along the way” without a specific memorization effort, or referring to the
manual, or learning arbitrary command keys. If at any point the user does
not remember the next letter in the command string, the user can simply look
at the screen and drop back into menu-following mode. A similar type of
interface, except normally only one command at a time, appears in the Mac-
intosh. By convention, single-keystroke shortcut symbols (‘power keys’’ or
“hot keys’) are displayed next to heavily used menu items so that the user
has immediate access to the definitions and can learn them as convenient, and
at any time can revert to using the ordinary menu selection methods. Thus
the user can make a seamless transition from beginning user to “power user”
of an interface, with no penalties along the way.
Experts vs. new users—a false tradeoff. It has long been assumed that
there is a necessary tradeoff between an interface that is suitable for new users
and one that is suitable for experienced experts. The BLT menu, described
above, is one way in which this apparent tradeoff can be circumvented. How-
ever, a key study by Whiteside, Jones, Levy, and Wixon (1985) shows that
in general the tradeoff is not true. Whiteside ef al. studied several different
Operating systems that used different interface styles. Users with different
backgrounds learned how to use the systems and then carried out a set of
benchmark tasks. On the whole, those systems that were easiest to learn were
also those that were fastest and easiest to use. A similar conclusion was reached
by Roberts and Moran (1983) in a classic study of text editors. Whiteside et
al. conclude that the quality of an interface implementation, the many small
details involved in producing a good interface, were more important than the
overall interface style.
Command languages. Command language interfaces are the traditional
form of interface largely because they are relatively easy to implement, having
appeared in the very first batch systems, and then the first interactive systems.
However command languages are typically difficult to learn. The studies in
the field have not made this issue very clear, but a variety of studies suggest
that some command language organizations are fundamentally easier to learn
than others (Shneiderman, 1987). My argument is that the basic difficulty of
a command language is related to the difficulty of synthesizing a command;
that is, users must be able to create commands, not simply perform verbatim
recall of the exact form of the command. Taking advantage of this concept,
a new class of command language interfaces could be defined that are much
easier to learn and to use than existing ones. One example is cross-product
command languages, in which commands are composed by combining a small
OVERVIEW OF HCI 57
set of action-designating verbs with a small set of object-designating nouns.
Thus, instead of an individual special command for each combination of object
or action, the user can instead learn a small set of action verbs and object
verbs and synthesize commands based just on these two small sets. A similar
argument applies to the difficulty of command abbreviation schemes, which
is a heavily researched topic (Shneiderman, 1987, for a review). In both cases
it appears that the basic governor of difficulty is the consistency and extent
of a pattern in the commands or abbreviations that reduces the amount of
special case memorization and verbatim retrieval that the user must perform.
Direct manipulation. Direct manipulation interfaces are those in which
by using some kind of pointing device, typically a mouse, the user controls
the computer by manipulating objects on the display in some form of intuitive
and straightforward way, normally manipulating objects spatially with physical
actions, rather than linguistically structured commands. But direct manipu-
lation is hard to define. There are various discussions in the literature, but on
the whole these comments are theoretically weak or incoherent. But, the basic
principle seems to be that direct manipulation interfaces are organized so that
perceptual and motor activities replace activities that otherwise require ex-
tensive cognition (Elkerton and Palmiter, this conference). Thus, on the Mac-
intosh one can copy a file from one disk to the other simply by locating it
visually and then physically “dragging” the file to its destination. This activity
seems indistinguishable from moving a physical document from one physical
folder to another. In contrast, traditional computers require the user to syn-
thesize an exact string of letters comprising a command, following a defined
syntax which on occasion can be quite convoluted. While direct manipulation
interfaces clearly work very well when there is a concrete physical and spatial
metaphor to be invoked, such as moving documents about a desktop, or
drawing pictures, it is unclear whether they have any advantage in processes
or activities that are not inherently spatial or do not have a clear spatial
metaphor. For example, although there has been considerable interest in visual
programming, there is little evidence that it has substantial advantages com-
pared to traditional text-oriented programming.
Environments. Another set of considerations is interface environment, by
which is meant the entire user’s environment or the user interface of the
system as a whole. For example, workstations often provide access to multiple
windows and various facilities such as a global text editor and window manager.
Card and Henderson (1987) describe the design of a very elaborate system
that provides the effect of very large amounts of organized display space.
Computer systems on a local area network often have other facilities and
features that produce a larger scale environment for the user than the indi-
58 DAVID E. KIERAS
vidual machine would normally have. Likewise, command scripts, history, and
command reentry functions provide a larger scale user interface, in which
users Can sometimes organize their activities at a much higher level than simply
at levels of individual commands. An interesting paper on this subject is
Greenberg and Witten (1988) who found that in UNIX systems a small number
of recently entered commands accounted for the bulk of command usage.
This has strong implications for useful command reentry functions. There are
many different command reentry implementations, but with very few excep-
tions they are extremely crude, often overly complex, and often fail to provide
the type of access that the Greenberg and Witten results suggest. In my
opinion, an exemplary design for command reentry appears in DEC’s VMS
operating system, in which the cursor keys are used to scroll forward and back
through a list of recently entered commands, and to perform simple insertion
and deletion editing on the recalled command before entering it. This design
seems to suffice for most command reentry situations, is trivial to learn, and
quite simple to operate. In contrast, other command reentry facilities, such
as in MS-DOS, seem clumsy and unsuited for routine use.
Input and Output Devices and Techniques
Keyboards. The standard treatment found in Human Factors sources and
the above textbooks on various cursor positioning devices and keyboards are
largely applicable. However, the treatment of the standard Sholes or QWERTY
keyboard is usually erroneous; the textbooks often echo the complaints of
uninformed users about the “‘illogical’’ arrangement of the Sholes keyboard.
The exact origin of the Sholes layout is a problem for historical research, but
it is very clear from the record that Sholes systematically optimized his first
typewriters for speed, engaging in a testing and evaluation program compa-
rable with modern practice. So the most common mythical slur, that Sholes
deliberately attempted to slow the typist, is clearly false. Recent work (Card,
Moran, and Newell, 1983, Ch. 2) points out that the Sholes keyboard is actually
relatively efficient, since it has a high proportion of alternating-hand key-
strokes, which are much faster than within-hand keystrokes (Ostry, 1983).
The more optimal Dvorak keyboard is estimated to be somewhat faster, but
not more than about 20% faster, with some comments that the actual speed
improvement may only be around 5% or so. One can hope that in the near
future we will see an end to the repeated complaints and calls for improved
keyboards, which only serve to distract from other more pressing user interface
problems.
OVERVIEW OF HCI 59
A related issue is the alphabetic keyboard, in which the keys are arranged
in alphabetical order. These are appearing on many small computer-based
devices, such as “‘digital diaries,’ but are known to be fundamentally harder
to learn and slower than the Sholes layout (Norman and Fisher, 1982); the
problems are: (1) almost everybody knows enough of the Sholes layout to
have an advantage; (2) there is no standard alphabetic layout, so users have
to learn each device from scratch, and usually must find letters by slow visual
search; (3) there is little in the way of alternating-hand or other physical
advantages in an alphabetic layout (Card, Moran, and Newell, 1983, Ch. 2,
for an example).
Pointing devices. ‘The comparison of different cursor positioning devices
such as mice, joysticks, hand cursor keys, in most sources is usually presented
in a very superficial fashion. Traditional human factors coverage of different
pointing devices usually presents miscellaneous experimental comparisons which
do not agree on a clear winner and so do not lead to any understanding of
why one device might be better than another. An exemplary piece of work
in this area is Card, Moran, and Newell, (1983, Ch. 7) discussed below, who
constructed a mathematical model of cursor positioning time for each of several
devices; the models provide a much more informed understanding of the
benefits and deficiencies of the individual pointing devices.
Displays. The HF literature has ample discussion of the basic properties
and guidelines for video displays. Several more recent interesting papers can
be mentioned: Burns, Warren, and Rudisill (1986) provides a good example,
with a guideline and experiment-based redesign of the space shuttle displays.
Tullis (1988) provides an analytic tool based on various aspects of the display
density which is clearly useful and important. Gould and his co-workers have
a series of papers comparing reading speed on video displays versus paper,
in which they were able to document that only the most superior computer
displays compete successfully with ordinary paper printing (Gould, Alfaro,
Finn, Haupt, Minuto, and Salaun, 1987). Wise (1986), Eastman, Woods, and
Elm (1986), and Kieras (1988c) discuss the design and properties of graphic
diagram displays.
Helping Users
Errors and messages. ‘There are two key concepts to how a system should
respond to user errors and what messages the system should produce in re-
sponse to an error; these principles are articulated well by Rubenstein and
Hersh (1984). First, wherever possible, the user interface should be designed
60 DAVID E. KIERAS
to eliminate user errors, by making them impossible to produce. For example,
a menu interface can simply refuse to allow the user to select an invalid option.
An example is how the Macintosh interface presents invalid menu choices in
gray and does not allow them to be selected. As explained by Rubenstein and
Hersh, the concept is to ensure that any errors the user makes are ones that
are intelligible to the user in terms of their own problem domain. For example
in a graphing program, they might accidentally select the wrong type of graph.
As soon as they see the cpl they will recognize their error and its cause
immediately.
In contrast, the traditional command language interface allows any input
to be supplied at any time, regardless of whether it is a meaningful or valid
action. For example, one can enter a command to copy a file to a non-existent
directory and is informed of the error only after going to the trouble to create
and enter the command. To a great extent, the designer’s ability to follow
this principle is very limited in command language interfaces. Highly efficient
command reentry and editing is one way to at least alleviate these problems.
The second important principle is that messages produced by the system
should tell the user what to do to recover from an error, as opposed to supplying
a description of the error itself or its effect on the internal operation of the
software. Anyone who has used computers for any length of time has received
unintelligible and unhelpful error messages such as “‘syntax error” or “‘seg-
mentation fault.”’ In some cases, the error information is extremely obscure
even to highly experienced programmers. A well-designed system will include
information either on the screen, or in documentation, that specifically informs
the user what to do for each possible message. An example is the documen-
tation accompanying DEC’s VMS operating system. There is a separate man-
ual of system messages, and the following is a randomly selected sample:
NOBITMAP, no valid storage bit map found on ‘device’
Facility; BACKUP, Backup Utility
Explanation: The Backup Utility encountered an error during an attempt
to search for the storage bit map file [O00000|BITMAP.SYS;1, on the
specified volume. The volume cannot be used as a save set disk.
User Action: Retry the operation using a properly initialized Files-11
Structure Level 2 volume.
The key features of this manual are that every error is explained in a
reasonable amount of technical detail, and then, the user is instructed spe-
cifically what to do to correct the problem. This is the type of information
that should always be supplied for system error messages.
OVERVIEW OF HCI 61
Documentation and online help. Training and reference documentation
and online help is very poorly understood in the HCI literature. As the results
described in Shneiderman (1987) show, online help is a very mixed blessing;
in some studies the online help was actually detrimental. The best current
research is Elkerton’s (1988; Elkerton and Palmiter, 1989; Gong and Elkerton,
1990) which is based on the concept that online help should be based on a
clear and explicit specification of what it is that the user actually needs to
know, organized in terms of what goals the user is trying to accomplish.
Elkerton and his co-workers have demonstrated that online help and training
documentation can be considerably improved by basing it on the organization
and content of a GOMS model, which will be described more below. This
work is exemplary because it is another demonstration of how theoretically
based research, along the lines of the engineering approach, can help clarify
a topic much more powerfully than traditional empirically-based human factors
research.
Some Engineering Models
The Model Human Processor. The Model Human Processor (MHP), pre-
sented by Card, Moran, and Newell (1983, Ch. 2), is a subset of standard
cognitive theory circa 1980 intended to be an engineering model for human
performance. The MHP consists of a set of processors and memories, along
with numerical parameter values for each one. These components are con-
nected in the conventional fashion; the perceptual processor receives visual
and auditory input and deposits the results in the visual or auditory image
store which is defined as a subset of working memory. Working memory is
likewise embedded in long-term memory, a somewhat idiosyncratic arrange-
ment, but consistent with one of the theoretical analyses in the cognitive
psychology literature. The cognitive processor receives input both from work-
ing memory and long-term memory and modifies the contents of working
memory. The cognitive processor is assumed to have a production-system
architecture, in which IF-THEN rules are triggered by the contents of working
memory and long-term memory and modify information in working memory.
However, Card, Moran, and Newell did not explicitly make use of the pro-
duction system architecture. The motor processor is driven by the contents
of working memory, and controls muscle movements. The overall operation
of the MHP is governed by a set of principles. Three important principles
governing human performance are Fitts’ Law, Hicks’ Law, and the Power
Law of Practice. Card, Moran, and Newell demonstrate how Fitts’ Law and
62 DAVID E. KIERAS
Hicks’ Law can be derived at least conceptually from the structure of the
MHP. One other important general principle is the Rationality Principle, which
is essentially a restatement of how behavior can be governed by the task.
Humans try to accomplish their goals efficiently, given the task constraints
and information processing limitations. The claim is that in user interface
situations, the task structure is dominant, which means the specific design of
the computer system will be a primary determinant of the user’s behavior.
The engineering approach to pointing devices. Vhe Card, Moran, and
Newell (1983, Ch. 7) treatment of pointing devices is a good example of the
engineering approach. Most sources in human factors and human-computer
interaction are stymied when it comes to attempting to describe which pointing
device is better in what situation and for what reason. This is because the
standard human factors approach is simply to cite the results of individual
specific experiments. Quite often, the experiments do not agree with each
other, producing confusing results. Card, Moran, and Newell present the
results of a quantitative analysis of a set of different pointing devices in word
processing tasks. The key result is that the mouse follows Fitts’ Law, and the
other devices investigated are slower because movement time is governed
differently, and usually in an inferior way. For example, cursor keys are linear
with the “‘city block” (sum of X and Y) distance, making them on the average
much slower than the mouse. In contrast, the mouse not only follows Fitts’
Law but had the same parameters as the eye-hand system, suggesting that the
mouse, when properly designed, is as good a pointing device as the eye-hand
system permits. This means the mouse can be beaten only in cases where the
eye-hand system is weak, such as small targets (which follows from Fitts’ Law),
or if extra hand movement is required beforehand, such as moving from the
keyboard. But the overall point is that the proper way to evaluate human-
computer interaction situations is with quantitative models of performance,
not gross experimental results.
The Keystroke-Level Model. As an example of a specific engineering tool,
Card, Moran, and Newell (1983, Ch. 8) present the Keystroke-Level Model
for estimating execution times. This method is similar to the work measure-
ment methods used in industrial engineering. It is based on estimating the
overall time for completing a task by summing individual standard values for
the lower-level parts of the task, which are the individual actions. Briefly,
first one determines the sequence of operators required to execute a task, and
then looks up the time for each operator. For example, non-secretarial key-
strokes require about .28 s, while a typical mouse move requires about 1.1 s.
The move between a mouse and a keyboard requires about .4 s. At some
point in the sequence, the user may have to stop and think; this action is
OVERVIEW OF HCI 63
represented with a mental operator with an estimated value of 1.35 s. The
predicted execution time is simply the sum of the operator times.
The Keystroke-Level Model requires a specific task instance, so that the
exact sequence of operators can be tested. However notice that this specific
sequence can be based on a proposed design; it is not necessary to have
implemented anything. Thus, this is an engineering tool in the sense that it
can be used very early in design, as soon as it is possible to specify the sequence
of operations. The main drawback of the method is the need for guessing
where the mental operators are performed. Card, Moran, and Newell provide
some heuristics, but they are incomplete and not adequately general; a better
set of heuristics is badly needed.
The GOMS model. A major contribution of Card, Moran, and Newell
(1983) is to present a general framework for describing the users’ knowledge
of how to operate a system. This knowledge is described in terms of Goals,
Operators, Methods, and Selection rules, from which the acronym GOMS is
obtained. The goals are simply what goals the user can accomplish with the
system, basically what tasks can be performed. The operators are the basic
actions that can be performed on the computer, such as keystrokes or mouse
moves, but also actions on other parts of the task environment, such as turning
the pages of a manuscript. The methods are sequences of operators that are
used to accomplish a goal. Thus they are essentially procedures, but each goal
has at least one method that will accomplish the goal. Selection rules specify
which method should be applied in case there is more than one method to
accomplish a goal. The selection rules contain task- or context-specific infor-
mation to “steer” the user to using the most efficient method. Finally methods
and goals have a hierarchical structure; methods can include operators that
establish sub-goals, which in turn get accomplished by sub-methods. In the
typical computer software task environment, methods and goals have a rich
hierarchical structure. For example, the methods used to move the cursor are
invoked by many different methods for accomplishing different tasks.
Card, Moran, and Newell collected data that supported the psychological
reality of the GOMS categories. However, their mechanisms coupling the
GOMS model to performance were very weak, and the evidence presented for
the validity of the GOMS model as predictor of performance is not impressive.
There is also no approach to how humans learn the GOMS knowledge. It
seems intuitively reasonable that the more difficult or complex a system is to
learn, the more elaborate and voluminous would be the GOMS model needed
to represent the user’s knowledge. Thus there should be some way of making
use of the size or complexity of the GOMS model to predict learning. Finally
Card, Moran, and Newell did not include any methodology for constructing
64 DAVID E. KIERAS
a GOMS model, meaning that it is unclear how and whether it can be used
routinely.
The cognitive complexity model. Kieras, Polson, and Bovair, in a series
of papers (Bovair, Kieras, and Polson, 1990; Kieras and Polson, 1985; Polson,
1987) presented a cognitive complexity approach that is based on using a
production system cognitive architecture to represent GOMS models. This
approach, which was implicit in the Card, Moran, and Newell analysis, but
was developed independently by Kieras and Polson, makes use of the pro-
duction system cognitive architecture to quantify the amount of knowledge
that the user must have. Kieras and Polson saw that production rule repre-
sentations of procedures had essentially the same categories of content as a
GOMS model, and therefore adopted the perspective of representing GOMS
models in terms of production systems. In this approach, a production system
computer simulation model is constructed that can execute the same tasks as
users, interacting with a simulated mock-up of the computer system, and
executing a series of described tasks. The complexity of the production-rule
simulation indicates the complexity of the interface to the user. Bovair, Kieras,
and Polson (1990) provide the specific rules for constructing production system
models that have the desired properties to enable prediction.
There are two main advantages of the cognitive complexity approach:
First, it connects the GOMS model directly into mainstream cognitive theory,
specifically the theoretical work on cognitive skill and learning represented
by the production system cognitive architecture (Anderson, 1983, 1987). Sec-
ond, the production system representation provides quantitative metrics for
predicting certain aspects of usability. Basically, the number of production
rules required in the representation predicts the overall learning time, while
the number of shared rules between two systems or procedures predicts the
amount of transfer of training. The time to execute the production rules, in
terms of the number of production system cycles and the operators involved,
predicts execution time. The amount of information maintained in working
memory predicts the memory load imposed by a task. The current status of
the cognitive complexity work is that the execution time, learning, and transfer
predictions are very well supported across a set of different tasks, different
experiments, and different laboratories (Ziegler, Hoppe, and Fahnrich, 1986).
At this time there has been no work on the memory load predictions (but see
Bovair, Kieras and Polson, 1990).
The applicability of the approach to practical design is more problematic
(Kieras, 1988d, 1988e). Constructing production rule models is a difficult task
that requires substantial expertise in artificial intelligence or cognitive simu-
lation, and is obviously too technically demanding for routine use in practical
OVERVIEW OF HCI 65
interface design. But the real problem is not the production rule programming,
but carrying out the detailed task analysis from which the GOMS model is
constructed. While considerable work has been done on task analysis in the
context of human factors, a GOMS-based task analysis is a specific form in
which the analyst expresses all of the methods that the user requires to actually
carry out the overall task goals. When properly conducted, a GOMS analysis
starts from overall user goals, and goes down the full goal hierarchy until at
the bottom it describes the methods that consist of actual sequences of motor
actions. Most traditional human factors methods of task analysis stop far short
of this level of detail, often being little more than a listing of action-object
pairs, which in a GOMS model framework, is usually only the middle-level
task goals.
Kieras proposed a methodology for constructing and using a GOMS model
(Kieras, 1988d). He provides a set of guidelines for decomposing a task, a
simple notation for expressing GOMS models, and a recipe for constructing
a model in this notation. Calculational procedures are presented for estimating
learning and execution time, based on the relationship of the GOMS model
notation to the production system models. Finally, both in Kieras (1988d) and
in Card, Moran, and Newell (1983, Ch. 12), are suggestions for how a design
can be refined based on properties of the GOMS model representation. These
and some other design principles will be described in the next section.
Some GOMS-Based Design Guidelines
These guidelines are based on implications of the GOMS model and the
concepts of cognitive skill used in the cognitive complexity approach. The
overall concept is that the user acquires and uses procedural knowledge in
HCI situations. The procedural knowledge is organized in terms of a GOMS
model, and is acquired either from explicit descriptions (e.g., instructions, see
Bovair and Kieras, in press) or from problem solving activities based on various
kinds of knowledge, including trial and error (Card, Moran, and Newell, 1983,
Ch. 11). With practice, the procedural knowledge becomes refined and rou-
tinely invoked, as is described in the analyses of the development of cognitive
skill (Anderson 1983, 1987; Card, Moran, and Newell, 1983, Ch. 11). With
extreme amounts of practice, the procedures should become automated and
require very little cognitive processing capacity; however the actual boundaries
of automation in computer usage have not been explored. It is possible that
only the most heavily used activities, such as cursor movement or a few
stereotypical command sequences, achieve an automated state for most users.
66 DAVID E. KIERAS
Interface organization should be in terms of the users’ goals and meth-
ods. The interface should be organized and presented in terms of the user’s
perception of the task, not the programmer’s. This is a standard guideline
within human factors, but if the designer has explicitly developed a GOMS
model that describes how the user is supposed to accomplish goals given a
particular system design, then the designer is in a position to compare the
explicitly developed goals with the structure and specific content of the in-
terface. For example, the designer can compare the menu hierarchy to the
goal hierarchy in the GOMS model, and consider whether the individual words
used in the menus are recognizable as user’s goals. Because the task structure
has been made explicit in the GOMS model, the designer now has a speci-
fication for how the user interface should be organized.
The documentation should present all of the components of aGOMS model
for the task, and provide for access in terms of the user’s goals. This point
is discussed more extensively in Elkerton (1988; Elkerton and Palmiter, 1989;
Gong and Elkerton, 1990). As Elkerton’s work shows very elegantly, explicitly
providing methods in the context of a goal-hierarchical organization radically
improves people’s ability to learn how to perform tasks using documentation
or online help. The major problems with conventional user documentation
become clear from the perspective of the GOMS framework. Users typically
know at least the high level goals that they want to accomplish. If they do
not know how to use the computer system, it is because they do not know
the methods required to accomplish those goals. Thus a user will be entering
documentation or online help with a set of goals in mind, and will be in search
of methods. However, the content of most documentation and online help is
radically unsuited for users in this state of mind. Most documentation in fact
consists essentially of operator documentation. The individual commands are
presented, along with their specific syntax and so forth, but without any
description of what sequences of commands should be used to accomplish
something (methods), or why a particular command would be used (goals),
or in what particular situation (selection rules). Even in the context of Mac-
intosh software, the documentation often consists of a detailed description of
the effect of each individual menu choice. Thus the documentation rarely
presents methods, and rarely presents the document organized in terms of the
higher level goals a user might want to accomplish. Typically the user is reduced
to scanning the documentation, perhaps aided by clever guesses, in an attempt
to find information that can be used to deduce or infer a method. Finally,
documentation rarely includes selection rules. Thus there are often multiple
methods to accomplish a particular goal but the user is in the position of
having to infer or deduce their own selection rules for making use of the
OVERVIEW OF HCI 67
different methods. A common result is that the user will be stuck to using a
method which is extremely inefficient, because they have received no guidance
to the existence of more efficient methods.
Every high-frequency critical task goal should have a simple method. This
is the basic rule for user interface design, but it is often ignored in practice.
The designer can identify the goals which are important and frequently ac-
complished in a task situation and then ensure that the corresponding method
is simple and efficient.
Every goal should have only one method, unless there are specific reasons
for multiple methods. Unnecessary methods just add opportunities for the
user being confused and making errors, as well as increasing the total time
required to learn how to use the system. If there are multiple methods for a
goal, it should be possible to state a simple and clear selection rule for using
each method; if this is not possible, it is a strong clue that the method should
be eliminated—tt is either too specialized, or has no clear function.
Similar goals should have similar methods. A key result from the work
of Kieras, Polson, and Bovair, (Bovair, Kieras, and Polson, 1990; Kieras and
Bovair, 1986; Polson, Bovair, and Kieras, 1987) and related work by Singley
and Anderson (1987-1988), is that the effects of positive transfer in computer
interfaces are extremely large. In fact, a common result found by Kieras,
Polson, and Bovair in various studies was that the extent of transfer, as mea-
sured by the number of shared production rules, was a more powerful predictor
of training time than the individual subject’s own mean training time! This
suggests that developing “consistent”? methods that maximize the amount of
positive transfer is a prime way to reduce the time required to learn a system.
This form of “consistency,” which can be termed method consistency, is bas-
ically that similar goals should have similar methods, where the methods have
been articulated at the detailed keystroke level. Rough similarity at a high
level, or visual similarity in the interface, will not ensure transfer.
Two approaches to ensuring transfer can be listed: first, high-level methods
should share lower-level methods as much as possible. For example, all se-
lection of text should be done in the same way, regardless of what higher-
level operations or mode is involved. This form of consistency reduces the
total number of methods to be learned and prevents mode errors. Second,
conceptually similar goals should have a generalizable method that covers
them all. For example, in many word processors, the move-text goal and the
copy-text goal are accomplished by almost identical methods. A heuristic for
identifying similar methods at this level is whether one can substitute one
name or concept throughout the complete first method to obtain the second.
If the entire method could not be obtained, being able to obtain a sizeable
68 DAVID E. KIERAS
contiguous subset of the second method should be adequate. Based on the
available data, one would have to say if method consistency is not present,
the interface is seriously flawed. However, there are many opportunities for
method consistency in interfaces that often go unexploited.
Error recovery should be possible with routine methods and a minimum of
problem solving. ‘The criteria for good error recovery described above can
be stated somewhat more precisely in the context of the GOMS model and
cognitive skill concepts. If the user can simply learn one method for backing
out or canceling an error, this allows users to recover routinely instead of
having to engage in problem solving. If the error messages supply or identify
a method for recovery, the user can simply read and execute this method
instead of engaging in problem solving to discover a method. Finally, per-
mitting the user to simply retry or reenter a command takes into account the
routine and sometimes automated nature of many methods. If a trivial error
has occurred, it may often be easiest to simply rerun the method. Such schemes
as negotiated error recovery can require the user to learn an unnecessarily
complex set of methods or to engage in problem solving to try to figure out
what the system wants.
What the HCI Field Needs
Traditionally, human factors specialists have always been concerned about
the credibility of human factors within the engineering community, voicing a
standard complaint that designers do not give adequate recognition to human
factors concerns until it is too late. Likewise, user interface design and other
aspects of HCI also have a credibility problem within the computer industry
and academic computer science. What is needed to bolster this credibility is
multiple and highly visible demonstrations of the value of HCI effort in de-
veloping successful systems. In addition, it is critical for practitioners and
researchers in the HCI field to have obvious computer expertise, and more
computer science students should be taught HCI concepts and techniques in
the universities.
My perspective is that there should be more research on the engineering
approach, because this is the approach that will make the most sense to the
technologists, the computer scientists and engineers who normally control the
product development process. The research should emphasize approaches that
are rigorous and simple enough to be taught to computer science practitioners
and to be applied in actual design situations.
Finally, HCI needs more opportunities to validate its proposed methodol-
ogies and concepts in the context of actual product design. Even approaches
OVERVIEW OF HCI 69
as well developed as the cognitive complexity model remain laboratory meth-
ods, and at present we have very little information on whether they have
practical significance in the design of actual systems. The HCI field needs to
gain experience in actual design problems, and take this experience back to
the development of the theory and practice of user interface design.
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Volume 80, Number 2, Pages 71-89, June 1990
The Effects of Rapid
Prototyping on User Behavior
in System Design
Daniel R. Sewell
Search Technology, Inc., Norcross, GA 30092
William B. Johnson
Galaxy Scientific Corporation, 2310 Parklake Drive,
Atlanta, GA 30345
ABSTRACT
Rapid prototyping is a design, development, and evaluation process that creates suc-
cessively refined hardware or software models representing the current conceptualization
of a product in design. Aeronautical and marine engineeers, for example, use engineering
prototypes of operator displays in simulators for aircraft or ship cockpit/control room
design. Architects use hardware models as partial prototypes of their designs. Today’s
software environments provide system designers with the ability to build system prototypes
with relative ease. This method allows system designers to build demonstrations that are
very effective for users’ formative evaluation. Rapid prototyping research and develop-
ment tools have a significant effect on how system designs are perceived by potential users
of the designs and the systems. Prototyping and its goals are defined and descriptions
are provided of user participation in system design, the impact of rapid prototyping on
user behavior, and examples of how rapid prototyping has been used to impact user
expectations. The examples focus on intelligent tutoring systems, a pilot-vehicle interface,
and graphical displays for maintenance problem solving.
Introduction
Prototyping is a design, development, and evaluation process used to create
hardware and/or software models that represent the current conceptualization
of a system or object design. Rapid prototyping refers to the development
process whereby several iterations of prototypes are generated, evaluated,
and revised before the final system is implemented. The terms prototyping
and rapid prototyping will be used interchangeably throughout the paper. This
paper will focus on prototyping as it relates to complex human-machine system
71
72 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
design. In particular it examines the effects rapid prototyping may have on
the behaviors of individuals involved in the design, development, and oper-
ation of a system. Such systems carry out functions and have an interface
through which a human may interact. These systems span a range of possi-
bilities including information systems, training systems, vehicle systems, pro-
cessing plant systems, and manufacturing systems.
For example, in vehicle systems, the U.S. Navy uses a full-scale mockup
of submarine command and control centers for the design and layout of the
complete physical environment. This includes everything from console and
other equipment placement to new user interfaces on the console screens
(Wallin, 1988). Similarly, the U.S. Air Force relies on rapid prototyping for
research related to advanced avionics systems (Duke, et al. , 1989). In advanced
avionics systems environments, control law concepts, alternate vehicle control
algorithms, pilot controls, and cockpit displays are implemented and tested
in a series of advanced-systems prototypes. In these and other such prototyping
environments, it is possible to iterate through many different configurations
for evaluation and subsequent design (for other examples see Cieslak, et al.,
1989; Hays, 1989; Lewis, et al., 1989; Saxena & Kaul, 1986).
These and other current development environments provide system de-
signers the ability to construct system prototypes with relative ease. These
prototypes may contain as much or as little of the purpose, function, and form
of the system as is desired for evaluation. The latest development methods
promote incremental design and development in an iterative process. These
methods allow today’s designers to build demonstrations that are very effective
for evaluation. Such rapid prototyping research and development tools have
a significant effect on how designs are perceived by everyone in the design
process, from on-line users through system maintainers and managers.
Rapid prototyping presents several prospects for the design and develop-
ment of complex systems. Designers are now able to provide concrete ex-
amples of their designs to users for feedback, to try out new design ideas with
minimal investment, to clarify their own ideas through successive prototype
iterations, and to involve end-users and managers in design; to name but a
few of the prospects (cf. Belardo & Karwan, 1986; Floyd, 1984; Stevens,
1983). Designers also are able to obtain, from themselves and others, eval-
uations of efficacy, efficiency, utility, and overall acceptability of their design
concepts before the designs or implementations become too expensive to
change (Cerveny, Garrity, & Sanders, 1986). In effect, prototyping provides
a fertile ground for shaping both the system under development and the
behaviors of all people involved in the design, development, and use of the
system. However, to make the most of this potential, it is necessary to develop
RAPID PROTOTYPING 73
a clear understanding of prototyping and its behavioral implications. The rest
of this paper examines prototyping as a methodology, discusses the users and
behaviors affected by prototyping, and provides examples of rapid prototyping
as it impacts user behaviors. The paper closes with a discussion of directions
for rapid prototyping and resulting behavioral change in the system devel-
Opment process.
General View of Prototyping
The following discussion examines literature on prototyping and integrates
this literature into a general framework defining goals of prototyping, kinds
of prototyping, individuals affected by prototyping, and the behaviors of these
individuals as they are affected by prototyping. Since the complex systems
under consideration are primarily software-driven, much of the literature ex-
amined is software-based work.
Goals of Prototyping
Each particular definition of prototyping and prototypes contains the theme
that a prototype is a model of the operational system. However, these and
other characterizations of prototyping (Carey & Mason, 1983; Harker, 1988;
and Jordan, et al., 1989) all modify the definition to align with the goal of the
prototype. For example, if an automobile manufacturer’s goal is to test con-
Sumer appeal then the prototype of a new automobile must be a fully oper-
ational vehicle that can be tested for qualities such as handling, aesthetics,
comfort, and power. Other automotive prototypes may place emphasis on
other factors such as manufacturability. From another perspective, if the goal
is to evaluate display utility then a prototype for evaluating a computerized
display for a nuclear power plant operator’s panel need only have the display
concept depicted. Such a prototype would attend less to interface software or
to simulations of the plant instrumentation systems. Consequently, we must
specify the goals of prototyping before we can define the different kinds of
prototyping and their effects on individuals.
There are three distinct views of rapid prototyping. These are discussed in
turn and then integrated. Bally, Brittain, & Wagner (1977) provide the earliest
and simplest view in their discussion of three goals for prototyping. One is to
increase user confidence in the system. Another is to increase the learnability
of the system. The third is to provide the user early experience with the system.
Developing a more comprehensive view, Floyd (1984) discusses several
goals which may be clustered into three primary goals that she also classifies
74 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
as kinds of prototyping. One goal is to explore ideas, examples of which are
clarifying requirements, developing new features, and structuring implemen-
tation. Another goal is experimentation, examples of which are determining
efficiency of the system or demonstrating technical feasibility. The third goal
is evolutionary adaptation which consists of a system adapting gradually to a
changing environment. This view incorporates that of Carey & Mason (1983)
who said the goals of prototyping are to improve the development of and
definitions of requirements.
Mosty recently, Verrjin-Stuart & Anzenhofer (1988) suggested the goals of
prototyping are:
. evaluate organizational impact
. establish requirements and data structures
. develop human-machine interface
. establish data definitions
. anticipate possible system changes
. determine operational efficiency
NM B WN FR
Their ideas are a general integration of several views. One view is Alavi’s
(1984) five goals which are to obtain user input and feedback, to increase user
commitment to the system, to promote relations among developers, operators,
and supporters, to increase likelihood of a “right”? system, and to clarify
requirements and functions. Another is Belardo & Karwan’s (1986) goals
which are to pique the user’s interest, to increase user satisfaction, and to
increase managerial dedication. The final view is Cerveny, Garrity, & Sanders’
(1986) which includes increased system quality, decreased resistance to change,
increased user commitment, increased sense of ownership, increased effective
system use, and increased user attitude toward the system.
Examination of these three views shows that there are two distinct and
possibly equally important goals: 1) Affect system design, or 2) Affect system
design users. Each of these has several subgoals. The goals and subgoals may
be active alone or in combination with one another. This combined view yields
six potential goals of rapid prototyping. The goals and subgoals are named
and characterized as follows:
1. Affect system design.
a. explore system design ideas—this includes establishing requirements, defining
data structures, identifying system functions, developing interface concepts, etc.
b. evaluate system design ideas—this incorporates experimentation and includes
determining functional utility, operational efficiency, technical feasibility, etc.
c. adapt system design ideas—this incorporates evolutionary adaptation and in-
cludes anticipating possible system changes, requirements changes, environ-
mental changes, etc.
RAPID PROTOTYPING 75
2. Affect system design users.
a. impact organization—this includes improved team participation during devel-
opment, increased user input and feedback, etc.
b. educate users to the design concept—includes increased user learnability, in-
creased experience with system, increased user interest, etc.
c. proselytize system users (and development participants )—this includes increased
user commitment, increased management commitment, increased sense of joint
ownership, increased likelihood of system being considered right, etc.
These goals account for all the activities described above and may be used as
the starting point for developing characterizations of prototyping, and the
behaviors affected.
Definition of Prototyping
The orientation of definitions of prototyping is guided explicitly by the goal
of affecting the system design. The definitions ignore the goal of affecting the
system design participants. Consequently, that goal will not be addressed until
the next section of the paper.
Floyd (1984) defines prototyping as a ‘“‘well defined phase in the production
process, where a model is produced in advance, exhibiting all the essential
features of the final product, for use as test specimen and guide for further
production”. Morrison (1988) borrows from Boar’s (1984) definition calling
prototyping a “method for extracting, presenting, and refining a user’s needs
by building a working system. By increasingly refining (the prototype), as
problems are uncovered and solutions emerge, prototyping can efficiently
solve the definition problem’’. Tozer (1987) uses examples, saying that pro-
totypes can be screen or report mockups, simulations, or a complete model
of the final software system. Finally, Tanik and Yeh (1989) call prototyping
a “process of developing a scaled-down version of a system to use in building
a full-scale system. ... The final product of the prototyping activity is a
working model that can be used for many purposes, such as requirement
validation, feasibility study of a complex system, behavioral specification of
a system, and functional specification of a system design’.
Extending and integrating this earlier work, Luqi (1989) defines prototyping
as the process of creating one, or a series, of concrete executable models of
selected aspects of a proposed system. The model is created as part of a larger
design process which includes requirements specification followed by design,
then prototype development followed by user validation. This is an interleaved
process in which traditional activities such as requirements definition and
functional decomposition lead to the development of an initial version of the
system which will be evaluated and refined. The versions or kinds of prototypes
may take on a number of forms including mockups, simulation, or complete
models of the final system.
76 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
Kinds of Prototypes
There appears to be a common theme among the different kinds of pro-
totypes available to developers. The theme, in general, is that kinds of pro-
totypes are differentiated by the extent to which they embody or clarify the
purpose, function, and/or form of a system under development. In a widely
used scheme, Carey and Mason (1983) suggest three categories of prototypes:
1. scenario or simulation prototypes
2. demonstration system prototypes
3. Version 0 or working version prototypes
The first kind produces a scenario or simulation. The prototype only simulates
the software system without the application logic. This embodies the purpose
and some function of the system. The second kind produces a demonstration
system. The prototype includes the user interface with enough background
application logic to make the system work. This embodies the purpose, func-
tion, and some form of the system. The final kind of prototype is producing
a Version 0 prototype, which 1s the first working release of the software. This
embodies the complete purpose, function, and form of the system. Therefore,
alternative descriptions of prototypes can be organized according to what is
embodied in the prototype and then described in finer detail.
. purpose only prototype—requirements list, statement of need, etc.
. function only prototype—conceptual design
. form only prototype—static mockup
. function and purpose prototype—scenario, storyboard characterization
. form and purpose prototype—models, simulations
. form and function prototype—models, simulation
. form, function, and purpose prototype—working version, Version 0
NYDN NBWN FR
If the prototype embodies system purpose only, then a requirements document
or a statement of need serves as the prototype. If the prototype embodies
system function (and may include purpose) then a scenario or storyboard
serves as the prototype. If the prototype embodies system form (and may
include purpose and/or function) then a model, working prototype, or op-
erational system serves as the prototype. Each of these is a candidate for early
iteration and refinement with users and other design participants. Conse-
quently, each can be affected by the participant; and, each can affect the
participant.
Summary
Based on existing work, we have defined prototyping, its goals, and its
kinds. In short there are goals related specifically to affecting system design
and to affecting system design users. These goals may be pursued by the
RAPID PROTOTYPING 77
development and iteration through several kinds of prototypes which vary in
the degree to which they demonstrate some combination of purpose, function,
and form. Each kind of prototype can be expected to have different effects
on the system design and the behavior of system design users depending on
who is being affected and what goals are being sought. The focus of the rest
of the paper is on those effects—what they are, who they occur to, and what
behaviors they impact.
Effects of Prototyping
Positive & Negative Effects of Prototyping
Prototyping has both positive and negative effects. There has been some
work delineating these effects. Morrison (1988) has focused on the effects of
prototyping on an artifact under development. He concludes good effects are:
1) prototypes provide immediate impact on design due to tight feedback loop,
2) dynamic interactions and development are gained, and 3) development of
a working deliverable. Bad effects fall into a general category of seducing the
developer into thinking a design is good when there are still problems. Some
bad effects of prototyping that produce this result are that prototypes conceal
system structure, tend to maintain the status quo, defer full implementation,
hide exception handling, and hide complex manipulations. —
Alavi (1984) has focused on the effects of prototypes on users during the
development process. He concludes that good effects are increased commit-
ment among users, better relations among users, and increased likelihood of
the produced system being accepted. At the same time bad effects are possibly
overselling to yield unrealistic expectations, losing management control and
losing user enthusiasm (as prototypes fail or disappoint).
Bally, Brittain, & Wagner (1977) focused on the users and the overall
process. They found good effects are increased user confidence in the resulting
system and early learning about the system. The negative effect is that the
method can be very expensive as clear development goals can get lost. Along
these lines, the system may never be completed and the “‘best”’ possible design
may never be reached.
Combining across these and other studies shows prototyping, as a system
design method, produces three general, positive effects. One is to increase
communication between the system user and the designer. The increased
communication will result in clearer definitions of requirements and specifi-
cations. The ultimate benefit is lower development and modification costs
because extensive rework is avoided. Increased communication also promotes
78 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
closer working relationships and enhanced commitment among the users in
the development process. The relationships and commitment can result in a
greater sense of ownership in the system developed. 5
A second general, positive effect is to compel a tighter feedback loop during
the development process. This feedback may be among some or all participants
in the development process and results in immediate design impact both from
and on the participant. Such an impact may yield improved design charac-
teristics and, consequently, an increased likelihood of producing a good sys-
tem. The increased feedback may also produce a sense of ownership from the
participants thereby resulting in greater commitment.
Finally, prototyping has the promise of providing a working example of the
system during development. Providing this example for various users will result
in a working deliverable that may be studied, evaluated, demonstrated, and
possibly carried over to production. Study and evaluation provides users op-
portunity to learn. Demonstration helps to keep management committed to
the development and may provide completion of contractual requirements.
Any carryover from prototypes may reduce time and cost for final production.
Prototyping has three general, potentially negative effects. One is the po-
tential for failing to meet expectations. When a prototype system is applied
with a naive user population there is often the perception that the prototype
is the final product. Sometimes such users cannot understand why there is
such a long delay between the prototype, which seems to work, and the
completed system, that looks just like the prototype. This problem is exac-
erbated when the user perceives that the prototype, which appears real, was
completed for a very small portion of the available funding resources. It begs
such questions as ‘‘you appear to be quite far along, are you sure that you
need all that remaining time to complete the system’’?
Related is the problem of using prototypes with naive users and the resultant
feedback. Users in the earliest stage of formative evaluation may feel that the
prototype system is completed. Therefore, they feel that it is not subject to
modification and may develop a negative attitude toward the final system
based on the prototype. The other danger is that such users cannot differentiate
between the prototype and the finished product. Consequently, they may not
recognize or believe that a finished product is no longer a prototype which
may be changed. The result would be that users may try to suggest major
changes to the finished product and be disappointed when such changes are
not forthcoming.
Another negative aspect of prototyping is that it has the potential to lead
to incomplete development. Incomplete development may be exhibited as de-
RAPID PROTOTYPING 79
ferring full implementation in favor of prototypes or never being able to
complete the implementation. During this process development goals may be
lost and the management of the development process may go out of control.
Consequently, there can be numerous add-on effects related to, or resulting
from, incomplete development thereby making recovery exceptionally diffi-
cult.
The final negative aspect of prototyping is its potential for producing un-
satisfactory designs. There may be tame designs which maintain the status
quo. These may be ad hoc designs which oversimplify problems and/or ignore
problems thereby preventing reaching the “‘best’’ design. These may be unclear
designs which conceal system structure, hide exception handling, and hide
complex manipulations from the developer thereby preventing adequate eval-
uation before final development and delivery.
The effects discussed above focus on the positive and negative effects of
prototyping on the product or artifact being created. This means that the work
from which these were drawn was aimed at the goal of affecting the design
instead of the goal of affecting users. We now turn to the problem of examining
users and their behaviors as affected by prototyping.
Users Affected by Prototyping
Users consist of all people who impact or are impacted by the system under
development. The following classes of users and general activities of users are
an extension of Morrison (1988) and Rockart & Flannery (1983) and are
further described below.
. sponsor—decisions about initiating and continuing system development.
. Manager—requires system outputs and controls operator activities.
. Operator—carries out all system functions.
. supporter—provides all training and maintenance for system.
. developer—designs and implements complete system.
Wn B&B WN rR
The following descriptions characterize the level at which each of these users
might respond to system development.
Sponsors have the power to authorize expenditures for and require speci-
fications of a system to be developed. According to Rockart & Flannery (1983)
these are indirect users who understand the purpose of the system and may
only need peripheral outputs that serve those ends. This means they are
possibly affected by, most interested in, or think about the system in terms
of its purpose. Consequently, they may respond well to prototypes embodying
system purpose.
Managers have the power to require outputs from a system to be developed
80 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
and need to understand the limits, capabilities, and interface to that system
when developed. According to Rockart & Flannery (1983) these are inter-
mediate users who understand the system function well enough to specify
direct outputs that others will have to produce. This means they are possibly
affected by, most interested in, or think about the system in terms of its
function. Consequently, they may respond well to prototypes embodying sys-
tem function. |
Operators have to handle all input and output for the system to be developed
and require training and understanding of the interface and all its relationships.
According to Rockart & Flannery (1983) these are direct users who understand
the form of the system (i.e., the look and feel of the interface) but may or
may not understand the function and purpose. This means they are possibly
affected by, most interested, or think about the system in terms of its form.
It also means they may not respond well to prototypes based purely on purpose
or function.
Supporters have to provide all training for and/or maintenance of the system
to be developed. According to the Rockart & Flannery (1983) scheme these
individuals must be both direct and intermediate users who understand the
system form and function well enough to specify direct outputs that others
will have to produce; and, to teach others how to produce it. This means they
are possibly affected by, most interested in, or think about the system in terms
of both its form and its function. Consequently, they may respond well to
prototypes embodying system form and/or function. This reasoning leads to
the conclusion that individuals who must support systems might be strong
candidates to use during the design process since they may have a broader
range of understanding of the system than anyone else.
Developers have to design and produce the system to be developed. They
are required to understand the support, operation, and management of the
system. Ideally, these individuals should think about the system in terms of
its purpose, function, and form. In addition, it is desirable that their thinking
be along the same lines as the other four classes of users in order to ensure
a match between the developer’s efforts and other users’ needs.
Behaviors Affected by Prototyping
A review of the goals sought through prototyping, the effects of prototyping,
and previous explorations of prototyping yields 14 specific user behaviors
which appear to be affected by prototyping. There is not much difference
among these behaviors so they will organize into more general behavioral
a
RAPID PROTOTYPING 81
classes for further discussion. Twelve behaviors are those carried out by users
with respect to the system and two are those carried out with respect to other
users. The behaviors are listed below:
1. With respect to the system:
. learning about (Bally, Brittain, & Wagner, 1977; Stevens, 1983)
. operation of (Harker, 1988)
. understanding of (Stevens, 1983)
. commitment to (Alavi, 1984; Belardo & Karwan, 1986; Cerveny, Gerrity, &
Sanders, 1986)
. confidence about (Bally, Brittain, & Wagner, 1977)
. interest in (Belardo & Karwan, 1986)
. involvement in (Belardo & Karwan, 1986)
. Satisfaction with (Belardo & Karwan, 1986; livari & Kayalainer, 1989)
acceptance of (Cerveny, Garrity, & Sanders, 1986)
. ownership of (Cerveny, Garrity, & Sanders, 1986)
. expectations of (Harker, 1988)
attitude about (Cerveny, Garrity, & Sanders, 1986)
2. With respect to other individuals:
a. communication among (Alavi, 1984; Floyd, 1984)
b. relationships among (Alavi, 1984)
aAo7 &
ne Ben eere
It appears that communication and relationships among individuals are more
general classes of behavior comprised of many specific behaviors. In a similar
way, the 12 behaviors engaged in with respect to the system can be organized
into three general sets of behaviors for further discussion. These are under-
standing of system, commitment to system, and attitude toward system.
Understanding of the system is comprised of the behaviors indicating how
well users can learn about the system, explain the system, teach about the
system, and/or operate the system. Commitment to the system consists of
dedication to system development, interest in system development, and in-
volvement in system development. Attitude toward the system is comprised
of the users’ acceptance of the system, confidence in the system, satisfaction
with the system, ownership feeling toward the system, and expectations of
the system.
The behaviors just described may also be characterized as psychological
States. If viewed as such, then one job of the rapid prototype is to try to affect
the psychological states such that they are positively oriented toward the
system under development. Even if the prototype developer does not attempt
to actively change these states, he or she must be aware that the behavior or
State of the users ultimately determines when system development is com-
pleted. Consequently, the prototype developer should at least be aware of
the states and try to minimize any potentially negative impacts of their work.
82 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
Summary
Based on existing work, we have defined the effects of prototyping, the
users who are most concerned, and what behaviors they impact. In short there
are three general positive and three general negative effects that may be
achieved with prototyping. These effects may be achieved with sponsors,
managers, operators, supporters, and/or developers of systems. The effects
impact their understanding of, commitment to, and/or attitude toward the
system. To understand and/or evaluate a prototyping effort from a behavioral
perspective (as opposed to a system design perspective) one must examine
each of these factors explicitly. Furthermore, to plan for a prototyping effort
that will be integrated with a system design effort one should also examine
the goals and kinds of prototyping available to the developer. This would
allow the developer to determine what kinds of prototyping would achieve
particular effects therefore allowing the developer to better plan his or her
efforts.
Examples of Behavioral Effects in Prototyping Applications
The remainder of this paper describes a variety of research and development
applications in which rapid prototyping was used to design and develop a
software application. Three distinctly different applications are used. Each
application was worked on by either one or both authors. The first set of
examples is based on experience in the design and development of intelligent
tutoring systems for technical training. The second example is related to the
design of a pilot vehicle interface for tactical aircraft. The third is related to
the development of concepts and principles for electronic presentation of
graphical information to maintenance technicians.
Prototyping for Intelligent Tutoring Systems
The primary purpose of the prototypes described here is to increase the
communication between the ultimate system user and the designer of the
software system. The prototype has the primary goal of insuring that system
design is matched to user expectations. The prototypes described here prevent
the unpleasant “‘surprises” that can be associated with system design.
Intelligent tutoring systems (ITSs) are computer-based instructional systems
that capitalize on artificial intelligence technology to deliver training in a
variety of applications. ITSs are characterized by having independent models
of a system expert and pedagogical expert along with a dynamic model of the
student. Descriptions of ITSs are treated elsewhere (Polson & Richardson,
1988; Psotka, et al., 1988; Wegner, 1987). Johnson (1988a,b,c) has argued
Ei
RAPID PROTOTYPING 83
that the multi-disciplinary team that must work together to design and build
ITSs must work very closely with the end users. Such personnel are technical
instructors, instructional developers, job incumbents, students, and managers
of technical training. Prototyping is the ideal method to ensure clear com-
munication among the parties that must be involved in design and development
of an ITS. This section will describe how prototyping has been used to insure
that the finished ITS is an efficient and effective addition to an operational
training program.
The examples used here draw from two experiences. The first is a project
entitled, Microcomputer Intelligence for Technical Training (MITT). The sec-
ond project is entitled, Advanced Learning for Mobile Subscriber Equipment
(ALM).
Microcomputer Intelligence for Technical Training
MITT is a project that was completed in cooperation with the Air Force
Human Resources Laboratory and NASA Johnson Space Center. The project
was scheduled to build a prototype training system in a relatively short time.
The short development cycle dictated that all parties must have a very clear
understanding of the development goal at the start of the project. MITT was
envisioned to be a new generation of an evolved approach to computer-based
diagnostic training (Johnson, 1987). Therefore, one of the older systems called
DGSIM (Johnson, et al. , 1986) was used as a vehicle to help the subject matter
experts to understand what could be done. DGSIM was not a prototype, as
defined earlier in this paper. However, it did serve to show the NASA in-
structors and subject matter experts ways that the new MITT ITS could be
structured. The behavior of the instructors changed as they became active
designers of the new system rather than passive subject matter experts that
merely provided technical information as requested by the ITS scientific staff.
The first MITT prototype was completed approximately four months after
the technical domain was identified. This prototype was complete, fitting the
definition of Tanik and Yeh (1989) and the more sophisticated level of pro-
totype offered by Tozer (1987). MITT was complete in program logic and in
terms of user interface. The first MITT prototype was an example of what
Carey and Mason (1983) called ‘‘Version 0”’.
The prototype of MITT was evaluated for acceptance by astronauts, flight
controllers, and instructors at Johnson Space Center. Due to the sophistication
of the users, it was appropriate that the prototype system be as complete as
possible. Because the prototype was complete, it was very useful in obtaining
a substantive list of specifications for subsequent versions of MITT.
84 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
Prototype for MITT Writer
MITT Writer is an authoring system that will permit technical training
personnel to build MITT intelligent tutoring systems without using program-
ming languages. As with the MITT system, a prototype was used to dem-
onstrate the capabilities of the envisioned system. Since this prototype was
used only to demonstrate and clarify the requirements of a complete system,
it was only a scenario or simulation of the planned system. The simulation
demonstrated the interface and functionality of the system in design. Such a
prototype can also be called a user interface prototype.
Advanced Learning for Mobile Subscriber Equipment
ALM is the ITS for the Mobile Subscriber Equipment (MSE). MSE is the
largest electronic equipment acquisition in the history of the U.S. Army. When
fully fielded in 1993, it will replace nearly all the tactical (i.e., front-line)
communications radios and telephones in the Army. During the transition
period, from 1989 through 1993, the Army must have soldiers prepared to
install and support the new MSE as well as all equipment in the current
inventory. This presents a sizable training challenge for not only the active
Army but also for such units as the Army Reserve and National Guard.
The rapid prototyping method was used on this project to accomplish a
variety of goals. First, a simulation/scenario prototype was designed to show
training system managers and General officers what an intelligent tutoring
system for MSE might look like. Using the development environment afforded
on the Apple MacIntosh with Supercard™, the development team was able
to build a MSE simulation with less than a person-month effort. This system
is called Advanced Learning for MSE (ALM) because it is designed to provide
recurrent training and practice to personnel who have received an introductory
MSE course. The prototype was instrumental for making the plan to develop
a completed system. The prototype permitted the customer to see what was
being proposed. Therefore, they had a concrete idea of what the finished
product would look like.
ALM was transported from the Macintosh-based prototype to a Version 0
of ALM on the Electronic Information Delivery System (EIDS), an 80286
computer that is in abundance in the U.S. Army. This Version 0 is in user
acceptance evaluation before the fully operational training system is delivered.
The use of prototyping on the ALM research and development has ensured
that the finished product will evolve to meet the expectations of the Army
customer.
RAPID PROTOTYPING 85
Prototyping for Pilot’s Associate Pilot-Vehicle Interface
The pilot-vehicle interface for the pilot’s associate (PA-PVI) refers to the
human-machine interface between the pilot and the aircraft in an as-yet unbuilt
jet fighter aircraft. The architectures and implementations of elements of the
system have been described elsewhere (Andes, 1987; Hammer & Geddes,
1987; Howard, Hammer, and & Geddes, 1988; Rouse, Geddes, & Curry,
1987). The research and development of the PA-PVI is part of a larger program
to research and develop a distributed intelligent system that will reside in the
avionics of the aircraft. This project serves to show the role which rapid
prototyping can play when it has been an explicit part of the system design
process from its inception.
The general goals of using prototyping in developing the PA-PVI were to
affect both system design and system users. The primary stated goal was to
convince the sponsors of the feasibility of the technologies and concepts in-
volved. In turn this was expected to lead to greater commitment from the
sponsors. The goal with respect to the operators was to develop a positive
attitude, some understanding, and willingness to accept new ideas. Other goals
were to evaluate system functionality, enhance communication among a geo-
graphically distributed development team, and to promote a deeper, shared
understanding among developers working on different components of the
system.
After an initial architecture for the system had been developed and while
the first hardware/software prototype was being developed, an initial proto-
type evaluation was planned. In this evaluation, two scenario based mission
prototypes were developed. One had all system functions, pilot actions, and
interface displays described for the PA-PVI. The other had all system func-
tions, pilot actions, and interface displays described for a current jet. These
were presented to pilots for comparative performance evaluation and the
results are described in Sewell, Geddes, & Rouse (1987).
After this purpose- and function-level prototype evaluation a series of com-
puter-based functional prototypes were developed and presented to sponsors,
potential operators, and the complete development team for review. As the
system evolved through these prototyping cycles, a low fidelity simulator was
brought into the plan. This provided a medium in which to develop form-level
prototypes that could be used for systematic evaluation by potential system
users. Current plans include redeveloping the system in high fidelity simula-
tions for formal evaluations as a Version 0 prototype.
Rapid prototyping in the PA-PVI has been successful in several respects.
Many of the goals have been achieved. Sponsors have demonstrated greater
86 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
commitment to the system by asking for continued development past research
and initial development. New sponsors have demonstrated commitment by
asking for the technology to be applied to other domains. Pilots have begun
to demonstrate understanding and acceptance of the system. Some have served
in advisory/testing roles and some have moved into research and development
jobs to help further development. Developers have been able to use the
prototypes for evaluation and as a medium for increased communication.
As a result of integration and evaluation efforts, significant redesign and
redevelopment has occurred to date. At the same time, it is only through
intense communication that redesigns among the different components could
and were brought into compatibility. This also raises the only significant neg-
ative effect. Prototype integration was infrequent enough to allow divergence
in development. This divergence was sometimes subtle and often required
tremendous efforts to reconcile. This could, perhaps, have been avoided through
traditional design practices using complete decomposition and design before
development; or, through more frequent prototype integration.
Prototyping for Graphical Display Presentation for Maintenance
For maintenance problem-solving the development of graphical displays
that can be shown on small computer-based display surfaces as an alternative
to blueprint-sized hardcopy is a high priority. Currently, the manuals for
maintaining complex systems often make up thousands of pages which must
be revised and updated in addition to being used by maintenance technicians
in their everyday work. A research and development project to compose and
evaluate principles which will drive this display development is currently un-
derway. The early research and development has been reported elsewhere
(Sewell, Rouse, & Johnson, 1989). The work will transition to system design
and development in future projects. For this paper, this project serves to show
how rapid prototyping can play a role even in the most preliminary stages of
system development—in this case during early research.
There were two general goals of the prototyping effort involved in this
project. One was to affect the system design through the development of
principles and displays for evaluation. It was only through prototypes that
these could be evaluated. The other was to affect the potential system op-
erators (maintainers) in two ways. One desired effect was to have them accept
the researchers in their environment. The other was to have them accept the
researchers as having potential to benefit maintenance jobs.
The goal of being accepted by the maintenance technicians was probably
the more important goal. It certainly took precedence since achieving all other
goals depended on this one being accomplished. The initial response of the
RAPID PROTOTYPING 87
maintainers was to tell the researchers that they “already had what they
needed”, they “‘had previous, failed attempts sitting unused at their work
site’’, and so forth. In response, the researchers developed prototype com-
puter-based graphical displays to demonstrate some of the possibilities of their
approach. Based partially on this prototype, the maintainers enthusiastically
consented to participate in the research.
The goal of affecting system design by developing principles from which to
generate elements of a new system that is a complete departure from existing
maintenance systems is a lofty goal. Unfortunately, it is one that the main-
tainers find difficult to relate to. They are forced to work with what they have
and have little time to devote to exploring underlying issues. Yet, it is necessary
to extract information from the maintainers in the form of existing knowledge
and feedback on ideas that are generated. Since these maintainers find it
difficult to evaluate the new ideas in the form of purposes, requirements, and
principles, researchers must develop concrete examples embodying those pur-
poses and principles.
The researchers generated paper-based sets of prototype displays (sized for
computer screens) from initial requirements and principles. These displays
were then used by the maintainers as they talked through solving a mainte-
nance diagnosis problem. For each prototype display the maintainer was probed
for underlying reasons why it was good or bad for the maintainer’s activity.
The results from these sessions provided much information that was used in
the continued development of display principles.
In addition to changes in the design ideas, the researchers were seeking to
increase the maintainers’ confidence that a system could be built eventually
and to generate realistic expectations about what kind of system might be
built. This was much more difficult and only met with mixed sessions. The
maintainers held strong opinions about possible technology, about the com-
plexity of their work, and about the capabilities of non-maintainers. These
opinions were generally negative with respect to the future of the desired
system development. By the end of the current research, these maintainers
felt positive about the capabilities of the researchers and the prospect of
developing useful materials. However, they still felt negative about the tech-
nology required for such an effort and about the prospect that the current
work would eventually be turned over to other designers/developers who were
not acceptable to the maintainers.
As a result of this early prototyping and research effort, the designers and
the users appear to have moved closer to a common view of what might be
developed to support the maintainers even though they still differ on the
feasibility of such a system. Future efforts in the research will be to develop
88 DANIEL R. SEWELL AND WILLIAM B. JOHNSON
computer-based prototype implementations of principle-driven displays for
experimentation. These should also provide the opportunity for further impact
on future design concepts and to make inroads with the maintainers to show
that the technology is feasible.
Conclusion
Prototyping is a design, development, and evaluation process that creates
hardware or software models that represent current conceptualization of the
products in design. We have defined prototyping by its goals, kinds, and
behavioral effects. In addition, we have presented specific application ex-
amples examined in the framework provided by the definition.
The most important elements are the extensions of prototyping to consider
explicitly the behavior of the different participants in the system-design process
and the impact of prototyping on that behavior. After all, the evaluation and
fate of any newly developed system is determined, not solely by the charac-
teristics and qualities of the system, but also by the behavior that system users
demonstrate toward the system. To define those behaviors and the factors
that affect them is to make them available for manipulation. Future system
developers should take into account these potential effects when planning
prototyping activities.
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AUTHORS’ NOTES
Preparation of this paper was partly supported by the Office of Naval Technology and the Naval Training
Systems Center under Contract No. N0001489C0047. We thank Bob Glushko for his review of and helpful
suggestions for this paper.
The views expressed about the example projects where prototyping took place reflect the opinions and
understanding of the authors. They are not meant to reflect the opinions or understanding of the sponsors
of or other participants in those projects.
Daniel Sewell’s currrent address is 818 Springdale Rd., Atlanta, GA 30306.
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CONTENTS
Conference on Human-Computer Interaction, jointly sponsored by the Human
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PART II
Articles:
LANCE A] MILLER. Natural Language Interfaces” .... 622)... 6 0.00 sess
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Journal of the Washington Academy of Sciences,
Volume 80, Number 3, Pages 91-115, September 1990
Natural Language Interfaces
Lance A. Miller, Ph.D
Science Applications International Corporation, McLean, VA 22102
ABSTRACT
Following an introductory review of natural language processing activities and analysis
technologies, natural language interfaces are defined and their advantages, disadvantages,
and desirable features are discussed. Four major clusters of natural language interfaces
are identified: Query, Conversion, Commentaries, and Control. A number of different
examples of these clusters are presented and discussed from the viewpoints of cognitive
and computer processing. Finally, four examples of remaining frontiers for practical nat-
ural language interface applications are presented and discussed.
Introduction
A somewhat broader perspective on natural language interfaces is taken in
this review than the customary view that natural language interfaces are pri-
marily input-communication channels to the computer, speech recognition
being the most cogent example. This view takes any natural language pro-
cessing activity supported by the computer as being a candidate interface
activity depending primarily on what processing is accomplished by the com-
puter and how quickly. Thus, today’s ‘‘batch-processing” language applica-
tions could well be tomorrow’s interfaces given appropriate changes in tech-
nological implementation. For example, we don’t ordinarily think of translation
of large texts from a foreign language into English as an “‘interface’’ appli-
cation. However, if the translation were to be accomplished quickly and surely
enough to support an English-speaking-only user’s random hyper-text browsing
of foreign texts in a seamless immediate fashion, we would surely view the
activity to be a natural language interface one. Given the extraordinary ad-
vances of computer performance on the one hand, and the enormous advances
in computational linguistics on the other, such a transition is quite conceivable.
Adopting this orientation we then devote careful attention to a wide variety
of human-computer activities involving natural language—briefly emphasizing
speech recognition. We focus on the differences between natural and non-
natural languages and the nature of the various types of computational tech-
91
92 LANCE A. MILLER
nologies involved in processing natural languages. The scene having been set,
we then define a subset of natural language applications as being interfaces,
and these provide the context for the remainder of the paper.
Natural Language Interfaces, at the present imperfect state of technology
capability, have a number of disadvantages to offset their obvious, and not
so obvious, advantageous features, and we appropriately dwell on both of
these.
Given a Natural Language Interface, we consider how we might evaluate
its effectiveness, particularly its cognitive adequacy, by enumerating and re-
viewing an extended set of desirable features.
Within all of the above context we then identify a set of four clusters of
possible and actual natural language interactive interface activities, as char-
acterized by their input-output characteristics. We provide a number of ex-
amples of these, focusing on a few, including that set which combines natural
language with non-language gesturing actions.
We conclude the review with a proposal for several new types of practical
natural language interfaces whose development would provide great practical
advantages.
Types of Natural Language Applications
Types of Natural Language Input/Output Applications
Almost all computer processing applications involving natural language are
concerned with language as either input or output (the alternative being to
employ language forms for internal reasoning activity independent of I/O).
For language as input, the applications differ as to ultimate function but all
involve the analysis at various levels of the natural-form input.
In Table 1 are listed 8 examples of areas involving input-language analysis.
There has been some interest in using particularly voice input in command
situations, such as of industrial robots. Analysis of natural language software
requirements and designs, expressed as text, has occasionally been raised as
a possibility, but there has been little computational work. Analysis of meta-
level queries, such as “‘what do you know about’’, have also been cited, but
the extensive query work involves analysis of specific concrete queries. Some
knowledge acquisition work exists in which users enter simple natural language
assertions about properties of entities and entity-relations. There continue to
be an increase in the number of programs which provide analysis of stylistic
characteristics, and to a lesser degree the thematic and other content, but
there is very little work attempting to provide deep analyses of substantial
coherent text.
Concerning the 11 types of natural language output generation also listed
Table 1.—Human and Computer Activities Using Natural Language (NL) Processes
NATURAL LANGUAGE INTERFACES
93
Extent of
NL Process Activities Computer Research
NL Input Analysis Command Following Some
Software Design/Programming Little
DB Query Analysis Extensive
Meta-level Query Analysis Little
Single Assertion Comprehension Some
Style Analysis Extensive
Content/Theme Analysis Some
Deep Understanding of Coherent Discourse Very Little
NL Output Generation Status Informing (speech) Some
Instruction Generation Little
Response to Query Some
Conversational Response Some
Report Generation (from DBs, etc.) Moderate
Abstracts, Synopses, Paraphrases Little
Language Translation Extensive
Sketchy stories, plans, etc. Little
Short Explanations Little
Extended Reasoning Very Little
Large, creative, coherent productions (e.g., novels, None
instruction manuals, position papers)
in Table 1, some work involves synthesized speech status reports or directions,
and text query responses, and conversational output, but most of the output
work has been concerned with bulk text translation. Aside from some data-
base-driven report generation, there has been little study of other forms of
output and essentially none concerning large creative productions.
Only some of the applications listed in Table 1 would today be considered
as involving natural language interfaces but we argue later that all of these
are potential candidates in the future, given suitable technological improve-
ments.
Physical Characteristics of Natural Language Input/Output
When natural language is input or output by human or computer it has a
variety of physical characteristics as described in Table 2. For example, the
generic input activity of reading involves some type of natural alphabet or-
thography when presented to humans and some form of digital encoding
standard for computers. The acquisition of computer-readable text is typically
accomplished by human transcription, used various word-processing or text-
processing software packages. However, more and more capability is being
provided by acquisition directly from physical text via scanning devices coupled
with Optical Character Recognition (OCR) capability. The computer activity
comparable to human listening is that of speech recognition which involves
processing of digitized speech samples either represented as time-varying sig-
nal waveforms or as Fourier-transforms of power vs. signal frequencies.
94 LANCE A. MILLER
Table 2.—Basic Natural Language Input/Output Processes and Their Associated Signal
Signal Characteristics
Computer-Equivalent Computer Activity
I/O Process Human Representation Known As
Input’
Reading Natural-alphabet orthography ASCII/EBCDIC codes Text processing
Listening Complex speech, frequency Digitized speech samples and Speech recognition
range ~ 100-2000 Hz. their transformations
Output?
Writing Printed, scripted, typed ASCII/EBCDIC Text generation
orthography
Speaking Speech utterances Digitized synthesized speech Speech synthesis
'Because the vast majority of study and development is on the input in the table, we exclude from
consideration such other legitimate input processes as braille-reading, interpretation of signed gestures,
ete:
*For the same reason we do not consider signing and other types of non-standard output.
Human language communication involves a variety of other types of signal
encodings besides those listed, including use of sign-language, representation
of text as braille, and generation of special coded signals involving such devices
as radio morse-code and signal lanterns and flags. Aside from signing, these
forms involve relatively uninteresting non-linguistic transformations. On the
other hand, the interpretation of signed gestures produced by a human (or
the generation of understandable animated signing output) provides a variety
of so-far unstudied provocative challenges: recognition of the properties and
relations of spatially-separated entities established during sign discourse, char-
acterization of signing in terms of a grammar of signs, elucidation of the signing
mechanisms corresponding to the complex features of natural discourse (e.g.,
topicalization, passivication, “‘lexical’’ collocation, anaphora, etc.), etc.
Natural Languages vs. Non-Natural Languages
The discussion of signing provides an introduction into the issue of what is,
and what is not, a ‘natural’ language. For the purposes of this paper a natural
language is one (1) which is commonly and long-accepted as a language of
communication of a human culture in its every-day activities, (2) involving an
established orthographic representation of spoken utterances composed from
a base alphabet of symbols, and (3) for which there is no evidence of its having
been artificially devised or created. Such a definition removes from consid-
eration for the moment such potential candidates as whale language, com-
munications from primates, and even human signing itself. What remains are
the unequivocal languages such as English, Russian, Latin, Spanish, etc., and
we will simply side-step issues such as the status of dialects, pidgins, and
creoles.
NATURAL LANGUAGE INTERFACES 95
With respect to computer processing of language, there are 3 categories of
language and non-language that have been considered, as represented in Fig-
ure 1. The first is true natural language. Second is a layer of natural languages
which are constrained in more significant ways than just by vocabulary re-
strictions (prohibiting relative clauses, for example) or an artificial language
claimed by its proponents to have all the features of the natural model (e.g.,
Esperanto). These layer languages, which are not considered truly natural
here, do however cover most of the important forms of natural language.
Finally, there are a variety of non-natural languages which have been partic-
True
Natural Language
Other Siig Forms
zs
Queries Assertions
Commands
PSEUDO LANGUAGES AND CONSTRAINED NATURAL LANGUAGES
QUERIES COMMANDS ASSERTIONS
0) Natural-Like ) Robotics Languages 0) Knowledge Base
Query Languages Formal isms
0) 4GLs 0) Procedural Programming o Logic Programming
Languages Languages
ty) (SQL) 0) SQL tf) Logics (e.g.,
First-Order)
Algebras, Calculi
NON-NATURAL LANGUAGES
Fig. 1. Examples of non-natural high-level computer-input specification languages corresponding to three
natural language forms of queries, commands, and assertions. A layer of pseudo natural languages (e.g.,
Esperanto) and constrained natural languages separates the natural from the non-natural languages.
96 LANCE A. MILLER
ularly developed for one or another type of form: query, command, or as-
sertion.
An important characteristic that all of the languages shown in Figure 1
possess in common is the requirement that the input must undergo various
levels of linguistic analysis in order to be utilized in the ultimate application
of providing data to respond to a query, issuing a machine motor-control
instruction, or correctly capturing and representing some kind of knowledge
assertion. Such analysis is discussed in the next major section on Technologies,
but it can be said that all require a grammar of at least context-free power
(in the 4-level range from regular, to context-free, to context-sensitive, to
Turing-Machine). Where natural language differs primarily from the others
in this grammatical regard is in terms of the diversity of acceptable parse-tree
structures, relating to the much more flexible set of allowable variations in
the surface input than is acceptable to non-natural languages.
Natural Language Speech Recognition
In this general section on natural language applications it is appropriate to
focus briefly on the now venerable task of getting computers to recognize
human speech. This is probably the most popularized of all the natural lan-
guage interface applications, and it has reached a stage of impressive maturity
in the past five years.
Key to understanding the difficulties of speech recognition and the recent
progress is an appreciation for the three first-order variables used to classify
speech systems: (1) whether the system handles discrete vs. continuous speech,
(2) whether the system is speaker-dependent or -independent, and (3) whether
the recognized vocabulary is relatively small (e.g., <2,000 words) or large
(e.g., >10,000 words). Five to ten years ago there was still quite active research
in speech systems at the lowest end—handling only discrete speech (speech
with speaker-inserted pauses between words), for small vocabularies, and
requiring special training for each new speaker/user (speaker dependence).
Today, hardware boards to accomplish that level of recognition are routinely
available from several manufacturers for a few thousand dollars.
Today’s R&D speech systems are focused on the high-end of all these
variables: speaker independence, large (to very large) vocabularies, and un-
restricted continuous speech format. In contrast to the past, most of today’s
promising systems place heavy emphasis for the determination of speech input
on language technologies, particularly phonetic-alphabet grammars employing
dictionary look-up and natural language word-string parsers. In Table 3 are
listed some of the speech recognition systems under development which fit
the above characteristics. Of these, some efforts so emphasize the natural
NATURAL LANGUAGE INTERFACES 97
Table 3.—Selected Speech Processing Systems
System Where Purpose Features’ Reference
Sphinx CMU Speech Recog. Cont, SI, LV Lee, 1989
Pundit Unisys NL Parser NP emphasis Dowding & Hirschman, 1987
SUMMIT MIT Speech Recog. Viterbi Search Zue et al., 1989a, b
DECIPHER SRI Speech Recog. Cont., SI, LV, Pr Murveit et al. , 1989
TINA MIT NL Parser Best-first search Seneff, 1989
MINDS CMU Word Predictor Context Knowledge Young, 1989
BYBLOS BBN Speech Recog. Context-dependent Chow et al., 1987
HARC BBN Speech Recog. Chart parser, semantics Boisen et al., 1989
'Cont = continuous speech input, SI = speaker-independent, LV = large vocubulary, >10K words,
NP = noun-phase, Pr = probabilistic
language parsing aspects of guiding the recognition systems that a great deal
of the effort may be spent on just these aspects; examples are Unisys’ Pundit
and MIT’s TINA. A key research question for these systems is how to conduct
the lexical-search and parsing such that useful results are obtained in real-
time to help confirm or redirect the ongoing hypotheses of the front-end audio
analyzer components.
While no robust full-function commercial speaker-independent continuous-
speech large-vocabulary systems are yet available, there is considerable reason
to suspect that yet another five years will see their presence as flexible input
interfaces for a host of practical applications.
Natural Language Technologies
We are accustomed to characterizing many ‘“‘hard” application areas in terms
of the variety of technologies that underlay and make possible the achievement
of the application functions. For example, for the area of Advanced Manu-
facturing (flexible manufacturing systems, automated assembly cells, etc.) the
key technologies include numerically-controlled machines, Computer-Aided
Design software, Computer-Integrated-Manufacturing control packages, etc.
However unfamiliar it may be, it is equally appropriate to characterize natural
language processing applications in terms of the language “technologies” which
underlay them.
We provide this characterization for the first of the two types of natural
language applications portrayed in Table 1, the analysis of natural language
input.
Description of Language Technologies
We show in Table 4 five types of language technologies which can be (sim-
plistically) thought of as applying successively to transform the original lan-
98
LANCE A. MILLER
Table 4.—Levels of Natural Language Input Analysis
Processing Example
Level Unit of Analysis Major Activities Output (‘Take a chair’’)
Lexical Word Segmentation, affix- | Data records(s): take: vb, pres, sing
stripping, inflec- Part-of-speech (POS) take: n, sing.
tional analysis, person, number,
lookup TENSES)...
Syntactic §Phrase/Sentence Parsing: POS assign-. Parse-tree(s), prob- SENT
ment government, lem-report
Pinel pecans VERB —_ DIROBJ
straint-checking,
SVO case-assign-
ment take aa
ART N
a chair
Semantic _Parse-tree, annota- Scoping, Quantifica- Logical form takel (P1, IMP,
tions tion, sense-selec- ?you, Chair,
tion, predicate-for- ?dest)
mation
Discourse Logical form, Dis- Anaphora resolution, Variable substitution (Previous: “Jim, let’s
course context argument-filling, in logical form, play cards. .”
sentence fragment additional predi- ?you = Jim
coordination cates ?dest = in (Liv.
Rm.)
Pragmatic Discourse Represen- Hypothesize, goals, | Augmented logical goal (P1, provide __
tation, goal infor-
mation, real world
knowledge
intentions, beliefs
form
seating), intended
__act (play4),
believe (speaker,
Jim, X) X = want
(Jim, play4)
guage input into a fully-analyzed pragmatically-understood form. We arbi-
trarily assume that the initial technology of lexical processing begins with a
preprocessed string of segmented tokens each of which, under ideal conditions,
represents either a word or a punctuation symbol (in practice the tokenizer
process may well have to interact with the lexical process to achieve this).
The purpose of lexical processing is to develop a data-record for each word
that contains the feature information needed by the syntactic processing which
follows. In the Table 4 example of ‘“Take a chair’’, the lexical analyzer will
typically report features for all of the different parts-of-speech it can assign
to each word; for “‘take”’ both a verb and a noun part-of-speech are identified,
along with some respective features. Perhaps the most important of the lexical
processing activities (a sub-technology in its own right) is the stripping of
affixes (prefixes and suffixes) until a remaining stem is discovered (e.g., the
stem “‘establish”’ in ‘“‘antidisestablishmentarianism’’). |
The beginning stage of syntactic analysis is a string of word records primarily
characterized by their part(s) of speech. These parts of speech are represented
NATURAL LANGUAGE INTERFACES 99
as so-called terminals in a grammar of rewrite rules which specify how these
terminals can be combined into larger linguistic units (non-terminals, like
noun-phrase and prepositional phrase). The desired output of the syntactic
analyzer is that parse-tree which most appropriately describes the grammatical
governing and binding characteristics of the part-of-speech elements; in the
example, ‘“‘take”’ is recognized as a verb, not a noun, with the direct object
of its imperative form being the noun-phrase “‘a chair.”
Whereas the actual words and their meaning are of secondary importance
in syntactic processing, in semantic processing the word meanings become
critically important. Suppose that the context for the example sentence ““Take
a chair” is a social evening in a home, with two couples getting ready to play
cards by setting up a card table in the living room and gathering chairs for it
from the dining room, and the host—pointing to a particular chair—utters the
request with the clear idea that the visitor is to transport it into the living
room. Thus, of the many identifiable senses for the verb to take, the one of
transporting is intended (not the one of “behold!” or “‘consider’’, for example,
or of ‘‘deduct” as in “take 5 away from 17. . .’’). This sense may be repre-
sented as takel, and it can be represented as being associated with additional
pieces of information concerning (1) an identification of this unique propo-
sition, say ‘‘P1”’; (2) who the addressee is in “‘(You) take the chair’’, repre-
sented by ?you; (3) what the object of taking is, Chair; and
(4) what the destination is of this action, ?dest. These are the ‘“‘arguments”’
or parameters that need to be filled in for the takel sense of “‘take”’ in our
supposed processing system (another processing system might want fewer
arguments, eliminating “?you” or possibly even more, adding one for the
speaker). Semantic processing typically arrives at an estimate of the underlying
word-sense for words in the utterance by consulting the semantic-forms—
often called case-frames—associated with a dictionary entry, and comparing
the constraints for the various arguments to elements in the utterance; for
example, if a case-frame direct object is supposed to be an inanimate thing,
as with takel, then ‘“‘chair’—being inanimate—fulfills that restriction and the
takel sense is still a possibility.
The next technology, discourse processing, brings in consideration of the
preceding text or dialogue to add more information to the semantic logical
form by determining things like pronoun referents (there are 3 in ““He gave
it to him’’)—anaphora resolution—helping resolve some of the unknown ar-
guments in the logical form (?you and ?dest), deciding what the topic and
focus are in the input, checking for clues which reveal the speaker (or hearer)
attitudes or argument structure, resolving so-called cohesion mechanisms which
link parts of the input together, and so forth. Thus, the previous dialogue
100 LANCE A. MILLER
might have included the host saying “Jim, let’s play cards . . .”” with a sub-
sequent reference to the living room, and processing of this previous discourse
could resolve the values for the missing arguments in the semantic logical
form.
Finally, the last stage of natural language input analysis involves the tech-
nology of pragmatics—attributing to the agents involved in the language in-
teraction various goals, beliefs, intentions, and plans. Up to this point the
focus has been on what is being said; here the emphasis is on why. Our
sophisticated pragmatics processor might thus conclude that the goal of the
stated imperative proposition P1 is to provide seating, where the intended
action is a particular type of “‘playing’’, play4; and the pragmatics processor
further concludes that the speaker of ““Take a chair” believes that Jim wants
to engage in play4.
The maturity and competence of these five technologies is highest with the
lexical and syntactic processing and falls off markedly after semantics. With
respect to non-natural languages, no differentiation is made among the last 3
technologies, nor are the semantics—in the sense of constraints on argu-
ments—often made explicit in formal defining assertions; the constraints are
usually implicit in the procedural compiler code.
Very large dictionaries of simple word strings are now very common because
of the interest in PC-level spelling checkers, but full dictionaries with extended
word-features for multiple senses, and senses represented as case-frames with
selectional constraints, are also becoming more available, at least in research
settings—for other languages in addition to English (cf. Byrd, et al, 1987).
The trend is very much towards putting more and more information in the
dictionary, particularly in contrast to representing the same information in
the form of grammatical or other rules; some syntactic approaches very much
rely on this strategy (e.g., Lexical Functional Grammer; Kasper, 1987).
While there is considerable agreement among computational linguists con-
cerning desirable dictionary features, there is much less agreement concerning
how the syntactic processing should be accomplished. In the early days of
parsing, there were basically two approaches: bottom-up assembly of part-of-
speech terminals into phrases, and these into clauses (e.g., phrase structure
grammars; cf. Heidorn et al., 1982), and top-down hypothesization of high-
level clauses or phrases decomposed down into parts-of-speech (e.g., Aug-
mented Transition Networks; Woods, 1980). Today, given the wide variety of
natural language applications being studied, there is a great diversity of gram-
mar approaches and formalisms, each having particularly useful properties for
its intended span of applications. Table 5 lists some of these approaches which
may be very briefly sampled: Government and Binding Grammar is proving
NATURAL LANGUAGE INTERFACES 101
Table 5.—Some Popular Grammar/Parser Formalisms and Approaches
Grammar Reference
Government and Binding Grammar (GB) Berwick & Weinberg, 1984
Lexical Functional Grammar (LFG) Kasper, 1987
Tree Adjoining Grammar (TAG) Joshi, 1987
Augmented Phrase Structure Grammar (APSG) Heidorn et al., 1982
Augmented Transition Networks (ATN) Woods, 1980
Categorical Grammar Pareschi, 1988
Head-Driven Phrase Structure Grammar (HPSG) Maeda et al., 1988
Chart Parser Allen, 1987
Definite Clause Grammar (DCG) Pereira & Warren, 1980
String Grammar/Functional Grammar Sager, 1981
Functional Unification Grammar (FUG) Kay, 1985
Modular Logic Grammar (MLG) McCord, 1985
to be particularly useful in our BRIDGE Tutor project for multi-language
training of Army interrogators (cf. Berwick & Weinberg, 1984); the bottom-
up Augmented Phrase Structure Grammar was very useful for the EPISTLE
text-critiquing project (cf. Heidorn et al. , 1982); and Modular Logic Grammar
is proving to be an effective approach for language translation (cf. McCord,
1985).
Syntactic processing and the other language technologies discussed are per-
vasive throughout all types of natural language applications, not just analysis
of input. However, there are additional technologies that apply more to output
generation that are also identifiable in the research literature. For example,
the process of planning a discourse or text involves very complicated consid-
eration of the goals balanced against the nature of the audience, the time and
resources available, etc. At the end of this planning process are the detailed
decisions concerning what actual words to use, how much information to give
in One versus multiple sentences, etc. A related not entirely subsidiary process
is establishing cohesion between the next planned output and the previous
discourse as well as the discourse environment. As our understanding of these
processes matures, and as they are better able to be represented in software,
then it is likely that they will emerge, like dictionary and syntax, to be full-
fledged additions to the arsenal of linguistic technologies.
Interaction of Technologies with Application Effectiveness
An illustration of how the language technologies work together and how
one gains additional application capability as they are added on is given by
the Table 6 example of text-critiquing for various kinds of spelling, grammar,
and stylistic errors (see Miller, 1990). Considering spelling errors, certain of
these need only a dictionary look-up to determine that they are wrong—as
with “‘myne”’ for example, which is clearly not a word. However, when the
102 LANCE A. MILLER
Table 6.—Types of language technology needed to detect 3 different classes of text-production errors
Language Technology
Text Errors Dictionary Syntax Semantics
Spelling “This is myne.” “Don’t press fo hard. “The pipe collapsed due to
mental fatigue.”
Grammar “He ain’t happy.” “The purpose of these meet- ‘The age of these men
ings are...” which are unmarried.”
Style “Our arrangement has now “He who has not knows what ‘Coming around the corner,
been finalized.” he who has possesses.” the building shone red in
the sunset.”
substituted word is also a word—as in ‘“‘Don’t press to hard’’—dictionary
technology alone is insufficient to detect the error; syntactic analysis is needed
to reveal that ‘“‘to” and “‘hard”’ can’t be put together to form a prepositional
phrase or an infinitive or any other acceptable construction. In the third
example concerning “‘mental fatigue” (instead of ‘‘metal fatigue’) both dic-
tionary and syntax are necessary but insufficient to detect a problem; semantics
really are necessary to determine that mental fatigue doesn’t apply to pipes!
In general, improvements in one technology can compensate for deficiencies
in others, and one is often able to solve a difficult application problem by
bringing to bear various aspects of several technologies, not just the one that
seems most to apply. Thus, for example, ways of handling certain kinds of
complex grammatical constructions have been developed by putting additional
information into the dictionary or increasing the power of the semantic com-
ponent.
Natural Language Interfaces: Considerations
We are finally prepared to deal with the main topic of the paper, having
laid the necessary groundwork in terms of applications and technologies. In
this section we deal with various considerations of Natural Language Interfaces
(NLI), leaving to the next the discussion of specific examples.
Definition of NLI
NLI have two forms of realization, input and output, and we propose the
following definition to cover both:
‘“‘Natural Language Interfaces are communication channels between human
users and computer systems and involve the dynamic processing of coherent
natural language, either as analyzed input or as generated output, with suf-
ficient speed and accuracy to support an interactive task.”
NATURAL LANGUAGE INTERFACES 103
Essential phrases are those of communication channels (to insure that the
language has a key input or output role), dynamic (to eliminate pre-planned
or canned processing), coherent (to indicate the requirement to guide pro-
cessing via a larger language context), natural language (to indicate the need
for language technologies and exclude artificial ‘“‘languages’’), and interactive
(to eliminate one-shot or batch-type applications). Thus, translation of a
speaker’s typed input from English into French text is an example of NLI if
it occurs rapidly, such that it could be dynamically reviewed by the user (or
read by a Parisian and replied to), and it isn’t if the translation is delayed
until all the text is input and then translated at some later time.
Advantages of NLI
NLI are usually touted for the fact that users don’t have to learn them, as
shown by the initial advantage entries in Table 7. Less frequently mentioned
is that fact that, along with the language itself, come mechanisms for using
the language that are extraordinarily adaptive and productive. A person,
looking at a drawing of an unfamiliar mechanism, has several well-established
strategies for generating acceptable names of parts of the mechanism for use
in discussion; and has well-used strategems for generating descriptions of the
mechanism’s operation or formulating queries. There are, in addition, a half-
dozen or more specific natural language mechanisms for referring to things—
e.g., extrinsically (“that one over there, third from the left’), anaphorically
to prior dialogue (“‘she didn’t know whether she had said that, but that wasn’t
the point. . .””), and even cataphorically to dialogue yet to come (“‘The points
I want to make are these three: .. .’’).
Table 7.—Advantages and Disadvantages of Natural Language Interfaces
Advantages Disadvantages
@ Naturalness, cognitively not demanding @ Verbosity is tiring for experienced users
®@ Highly Portable e Ambiguity is always a problem (sense,
® No learning required reference, figurativeness, scope, quantification,
@ Easily remembered attachment, goal. . .)
@ Flexible, adaptive to a host of situations @ Presupposed, entailed, and implied general
e@ Thus, very big reusability knowledge is so great
@ Easily productive for new requirements @ Subtleties of speaker’s attitude as expressed in
(naming, new procedures) the utterance/text can’t yet be appreciated
®@ Extraordinary facilities for reference (and @ Users don’t have analytic knowledge of
indexing) and description language processing to help computer out
@ Provides (esp. via semantics) for all desirable @ Ellipsis, fragments and ill-formed but (human)
features of ideal programming languages— comprehensible input cause difficulty
information-hiding, data abstraction, operator @ User’s high expectations of computer’s
overload, feature inheritance, each entity with capability can’t be met
its own methods, etc. @ Expertise needed to develop and maintain NL
system is not readily available
104 LANCE A. MILLER
Other advantages accrue from the same reasoning used in the field of soft-
ware engineering to argue for one programming language or methodology
over another. Thus, natural language is as reusable as things get, and all of
the special features of object-based and object-oriented methodologies so
popular these days have their cognates in natural language features.
Disadvantages of NLI
On the other hand, non-enthusiasts will point at a number of supposed
problems with natural language, particular as input. These points are well
taken with respect perhaps to existing NLI implementations, but most of them
would lose their force were the analytic capability of the computer to be
substantially improved. Thus, it is certainly true that natural language can be
verbose if the input analyzer doesn’t support all the normal ways that natural
language provides for terse rapid communication—if it can’t handle ellipsis
and fragments, doesn’t handle relative referencing and indexing, and has little
semantic/pragmatic capability to resolve the meaning from the context. Sim-
larly, ambiguity can occur in a variety of forms and can be truly debilitating
if the processor is primitive in its capability to handle it.
More fundamental is the fact that people typically have little appreciation
for what is and is not difficult to process, and they will be of little help in
assisting the computer in resolving their input unless the problem is stated
just right. Similarly, people often overcome communication difficulties via
their vast shared knowledge about the world, and it’s unlikely that this aspect
of NLI will approach this capability for many years; this in turn contributes
to users’ being frustrated with what the computer can do vs. what they expect
it to be able to do.
Concerning the subtleties of engaging in conversation, taking turns, de-
tecting key attitudes towards the discussion topics, and identifying commu-
nication problems, etc., there is a great deal of progress on all of these issues
towards finding ways of formalizing them in software, such that these aspects
can be imagined to be well-supported in future systems.
The general solution to the problems of using NLI, then, is to improve their
processing sophistication and capability; there appear to be few truly inherent
disadvantages of natural language when it is implemented in its full range of
mechanisms. Given the progress in all of the language technologies, this ap-
proach appears to be genuinely feasible within the next decade.
Desirable Features of NLI
Having decided in favor of NLI, what then should one look for or insist
upon? Here one must take into account general psychological principles as
NATURAL LANGUAGE INTERFACES 105
well as specific knowledge concerning language-use. We provide some 14
criteria in Table 8 for evaluating NLI, and we indicate our evaluation of their
progress to date. These desiderata are listed roughly in order of decreasing
priority, from the point of view of insuring the most support to the widest set
of NLI applications.
First on the list is robustness. Every human editor appreciates how difficult
it is to eradicate every last ungrammaticality, typo, punctuation error, not to
mention the more serious problems of non-sequiturs, poor organization, un-
even content, etc. NLI systems must be able to handle the ill-formed input
of all kinds that is certain to occur, if only to come back with clarification
requests, just like people do all the time.
Next on the list are good coverage by all the language technologies. NLI
with toy vocabularies, skeletal grammars, and inadequate higher processing |
cause the greatest frustration and provide poor application support because
of inadequacies and errors. Although off-the-shelf computer dictionaries and
grammars are not yet common, there is today a much higher incidence of
reusability of language technologies than ever before, and coverage problems
will certainly become more tractable.
Table 8.—Desirable Features of Natural Language Interfaces
General
Desirable Feature Explanation Status’
Robustness Can do its job despite ungrammaticalities, misspellings, punctuation 3
errors, etc.
Good Word Cover Vocabulary is completely sufficient. 3
Good Grammar Cover Deals with wide variety of grammatical constructs. 3
Good Semantics Cover Develops acceptable meaning interpretations. 2
Good Pragmatic Recognizes intended meaning and purpose. 1
Interpretation
Graceful Failure Doesn’t just quit, provides information on its difficulties, suggests 2
alternatives.
Explanation Facility Gives the user and the developer some kind of trace or explanation yi
capability.
Handles Ellipsis/ Accepts (syntactically) incomplete but contextually comprehensible 3
Anaphora input. Correctly interprets referring expressions.
Reasonably Extensible Most importantly its vocabulary can be added to with modest 3
difficulty.
Input Facilitation Uses variety of means to ease input, such as ‘“‘auto-completion”’ of 2
previously used words based on first few letters.
Problem Detection Sensitive to user difficulties or, especially, misunderstandings. 1
Paraphrase Production Can produce pragmatic equivalent to an expression to aid user 2
understanding.
Supports Extended System can engage in a “‘conversation” with user, lasting a number 2
Dialogue of turns, making the appropriate integrations and inferences.
Supports Multi-Modal Integrates natural language text (or speech) input with gestures, eye 2
Input
movements, etc.
'Status codes are on a 5-point scale from 1 = very little progress to 3 = substantial progress to 5 =
problem essentially solved.
106 LANCE A. MILLER
The next two points, graceful failure and explanation facility—and also
paraphrase production—provide the user with some insight when difficulties
are encountered, something they are more and more accustomed to in most
of the non-NLI computer applications. A related, and more difficult capability,
is to monitor user performance for problems in the use of the NLI and provide
feedback.
The handling (and production) of language fragments is essential to sup-
porting fast-moving dialogue, as is the capability to handle all the varieties of
referencing, whether via pronominal anaphora, definite noun phrases, or deic-
tics (‘‘this, that’’).
A lot more could be done to permit users to add capability to NLI systems,
particularly vocabulary. Similarly, for typed input, greater facilities can be
provided to reduce the amount of typing required. One useful technique is
to have the system automatically complete the input with words it knows given
the first few input characters, changing the candidate as necessary with each
new character input.
The final criteria provide extensions of the interface both in terms of time/
coverage, for dialogue support, and also in terms of modality, to incorporate
information from gestures and eye movements in particular to be used as
referring sources.
Natural Language Interfaces: Types and Examples
Four general classes of NLI can be identified, as shown in Figure 2. Query
NLI typically involve a typed-text question augmented in some cases with
information from a gesture or eye-movement. The response is primarily in-
formation from a database. Conversion NLI involve the mapping of input into
some transformed type of output, either a shift in modality from speech to
text (or vice versa) or a translation within the same modality (only text, so
far) from one natural language to another. Commentary NLI have a much
broader input capability, taking in almost any object for examination and then
providing some natural language reaction to it—comments, critiques, anno-
tations, summaries, or brief reports. Finally, Control NLI use natural language
speech or text commands to control the computer system, applications, or
some attached robot or mechanical operation. Examples of these types of NLI
are shown in Table 9 (pure speech recognition systems were presented in
Table 3).
The table examples are really just a sampling of a much larger set of NLI
which are undergoing substantial development, not to mention the numerous
additional 1-2 person university projects. A decade ago a listing of all systems,
including 1-person projects, would have hardly filled the page. This is due
NATURAL LANGUAGE INTERFACES 107
Input Output
Touch
Text Query + Point
Data Summary
Text Query Menu Selection
Extended Text
Speech Text
Extended EE Translated Text
Dialogue Speech
Extended Text
DB + Changes Critiques
Software Programs Summaries
Knowledge Representations Reports
System Commands
Commands Robot/Mfg. Commands
Speech Appli'n Control
Fig. 2. Four Clusters of Natural Language Interactive Interface Activities
partly to the broad expansion of effort in the NLI arena in this time period.
It is also due to the improvement in computer software efficiency and hardware
speed such that these applications are capable of being truly interactive.
A number of the examples are much richer than they may appear from the
tabled descriptions. For example, the Bridge Tutor (BridgeT) is being devel-
oped to provide second-language support and training for Army interrogators
(MOS 97E; Miller, 1990). In the simulation mode, personnel are to type in
LANCE A. MILLER
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110 LANCE A. MILLER
questions they would pose to a detainee, pictured on the display from a
videodisc player, according to a particular style of interrogation. The typed
input—in German, first, then Korean and Spanish—is passed to a natural
language component for analysis. Based upon the correctness and adequacy
of the question (as evaluated also by an intelligent ‘‘master tutor’ component),
a typed response or a digital pre-recorded audio output is generated, or else
the display can show a puzzled prisoner, not understanding, saying ‘“‘Bitte?”’
The projects which combine natural language input with other modalities—
particularly pointing and eye-movements—are also very exciting. These NLI
provide a much higher degree of naturalness than with natural language alone,
and this also extends to brevity. In Table 10 we identify 7 strategies for referring
in natural language to an element on a computer display. The simplest of
these is a simple statement like “‘here’”’ accompanied by a pointing gesture.
For natural language alone, especially for relative referencing expressions,
the length of the referring phrase—as well as the difficulty in processing it—
increases dramatically over the language plus gesture mode. In this combined
mode the display coordinates activated by the gesture only need to be coor-
dinated to the “closest”? referring expression in the natural language input.
Thus, a speech input spread sheet with touch capability could tie data cells
to processing instruction via commands like “Change this, this, and this to
zeroes’’, where in association with each ‘“‘this’” was a screen touch onto a
displayed data area.
These and the other tabled applications illustrate the health and vigor of
NLI development and the opportunity for improved computer-user interface
capabilities utilizing natural language facilities.
Remaining NLI Frontiers
We conclude by sketching four types of extensions to existing NLI which
could provide particularly useful application functions, as shown in Table 11.
The first two are predicated on the assumption that when a user is having
difficulty and needs to ask a question, natural language is the most immediate
and easiest means of supporting this need. The first, Meta-level Dialogues,
occur when the user wishes to talk about the application itself, not about
particular transactions within it. A major difficulty for supporting this exten-
sion within an existing NLI is that of recognizing that the user’s input is a
meta-level comment. Self-references and “‘you” references to the system may
be reliable markers, as may question markers like “why”. On the response
side, formulating reasonable bounds on the scope of the question and gen-
erating an appropriately general response are two major difficulties. Never-
NATURAL LANGUAGE INTERFACES 111
Table 10.—Natural Language Strategies for Referring to Elements on a Computer Display
Strategy Example of Natural Language Output
Absolute Location (pointing)
Absolute Coordinates
Relative Coordinates
“Right here”
“Fourth line, 12th column’, “Map coordinates A13”
“In the second paragraph, third line, 2nd word”
“About 2 inches below and left of center”
“The section headed ‘Performance’ ”
“Field 12 ‘Marital Status’ ”
‘The first word after ‘disengage clutch’ ”
“In the section for ‘occupation’; the second question”
“The rear door in the side view drawing”
“The third primary input line from the top”
“The area just above the main entrance”
‘““A point midway between the top of his upper lip and the bottom of
his nose.”
Labeled Text Target
Relative Text Target
Well-formed Graphics Target
(for an image/ graphic)
Relative Graphics Target
theless, such a facility would provide users the capability to bypass much
descriptive and instructional material and develop the appropriate concept of
the system’s goals when the need was recognized.
Situated Help refers to the situation in which a user asks for help with respect
to a particular problem situation she finds herself in, particularly when avail-
able help sources weren’t sufficient. We conjecture that the desire to use
Table 11.—Some Remaining Frontiers for Practical Natural Language Interface Applications
Application Precipitating Condition
Examples
User needs to understand systems,
goals, intents, overall conceptual
structures, and knowledge
limitations, etc.
User can’t get information she needs
from on-line help or from manuals,
wants to get assistance for this
particular situation
Meta-level Dialogues
Situated Help
In-Depth Interviewing System has detailed knowledge-
acquisition objectives re an
informed human source. System
needs to cover a lot of ground in
interview resulting in integrated
picture, with all contradictory areas
followed-up
User and system (or robot) share a
view of some extrinsic reality
(display screen, image, etc.) and are
performing cooperative examination
or manipulation of it. Need to not
only handle individual extrinsic
references but coordinate world
views.
Extrinsic-Referencing
Dialogues
‘Why are you asking me this?”
‘What kinds of things do you know
about?”
“How am I doing?”
“T can’t figure out how to get out
here!”
‘“‘What’s wrong with my command—
that it isn’t being accepted?”
‘How do I change this back?”
‘“‘How do you know when a pie is
done?”
“Is bread-baking similar to baking
pies?”
“T thought you said you can’t tell
when it’s ready just by looking at
it,?
“I think this doorway here (gesture) is
too wide. Make it a bit smaller. . .
No, that doesn’t look right, put it
back like it was.”
“Pan around to your left. Stop! OK,
continue. Wait, go back!
“Change the name to ‘Smith’
throughout. Now move the Ist
paragraph to follow the second.
Now, in the very first line. . .”
112 LANCE A. MILLER
natural language here is very strong, through frustration and the desire to get
on with the task. There are several major difficulties for this NLI possibility
also, both linguistic and extra-linguistic. The language problems are particu-
larly those of finding the exact referent in the referring expression, especially
as this may be a past action, not just an entity. In addition there will probably
be the choppy “emotional” style associated with writings in which the author
is expressing some kind of upsetment—use of exclamation marks, dashes,
ellipsis periods, etc. These will almost certainly not be interpretable. Outside
of the language problems there is the reasoning associated with determining
what the user’s goals were, her activities, and particularly her beliefs about
the ways things work in this application.
The third example deals with the possibility of having the computer act as
an interviewer, to instigate Knowledge Acquisition procedures with the user
as the source, to gain an understanding of a user domain of expertise (or
requirement). One application might be to develop completely knowledge-
based documentation for a system by interviewing the developers who played
various roles in building it. The language difficulties of such a NLI application
are manifold, including those of maintaining a coherent extended dialogue,
somehow recognizing all of the various topics, understanding the user’s qual-
ifications, and following accepted “‘implicatures”’ for this type of interaction.
Whereas the first two examples deal with two levels of help for the user,
and the third deals with helping the system acquire information, the fourth
possibility concerns cooperative interaction between machine—and robot—to
accomplish shared activities in the world. The most challenging problems here
are not linguistic but rather those concerning beliefs: beliefs concerning each
other’s goals and immediate intentions, beliefs about the capabilities and
available resources of the other, and beliefs about the present state of the
world—and whether the other shares the same beliefs!! Instigating and co-
ordinating belief statement and revision, particularly to maintain a shared
world model, appear to be far more difficult than the linguistic problems of
resolving referring expressions, communicating states, and issuing clear in-
structions.
It is a tribute to the remarkable progress in the natural language processing
field—and to the memory/performance features of today’s PCs and worksta-
tions—that suggestions for new NLI such as the above four can be so calmly
and un-selfconsciously described; it’s quite likely that they will be similarly
received. With such progress it is likely that the key technical limitations to
realizing these additional futuristic NLI won’t be found in the computational
or pure linguistic fields. Rather, they will probably come from the limitations
of theory, method, and findings concerning the psychology of communication
NATURAL LANGUAGE INTERFACES 113
and its intersection with pragmatics and semantics in various other fields.
What an exciting challenge!
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Journal of the Washington Academy of Sciences,
Volume 80, Number 3, Pages 116-137, September 1990
Knowledge Representations Used
By Computer Programmers!
Scott P. Robertson
Psychology Department, Rutgers University, Busch Campus,
New Brunswick, NJ 08903
ABSTRACT
Composition and modification of computer program code are important skills requiring
considerable cognitive effort. Psychologists have begun to study these skills both in order
to understand complex cognitive phenomena and to contribute to the design of program-
ming tools and aids. Research on the cognitive representations that programmers use is
discussed. Many of the parallels between research and theory in natural language com-
prehension and programming language comprehension are highlighted. The procedural
nature of program text and the fact that programmers are highly goal-directed makes for
interesting contrasts with natural language. We describe our own work in this area which
has led us to the opinion that code comprehension and modification are best understood
in a problem-solving framework. The paper concludes with suggestions for programming
tools that aid abstract reasoning about how to solve problems, not specific reasoning about
how to write code.
Introduction
A computer program is a text, referred to as “‘code,”’ written in a carefully
formalized language, describing a set of instructions for a machine to follow.
Often a program is accompanied by documentation, written in a less carefully
formalized language, explaining to humans what the code ‘‘means.” A pro-
gram may also be accompanied by graphical information like flow charts or
call structure diagrams that represent other aspects of its functionality.
We routinely accept the idea that a computer translates code into internal
structures that are useful for guiding the machine through desired states.
Considerable effort goes into the design of languages and physical architectures
for the representation and realization of procedures that computers carry out.
On the other hand, we have paid less attention to the representation of these
same procedures by human beings. This despite that fact that the generation
and modification, not to mention the underlying purposes, of computer pro-
grams still originate with humans.
116
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 117
The mandate for understanding the representational structures that humans
use belongs to cognitive science, especially cognitive psychologists. Recently
researchers in this field have turned their attention toward computer pro-
gramming. There is much to be learned in this effort from prior research on
natural language comprehension. In this study the knowledge utilized by pro-
grammers when they work with code is examined. In many places contrasts
are made between the issues that arise in the study of natural language com-
prehension and computer program comprehension.
The first section discusses the representation of program statements and
the processes involved in comprehending individual lines of code. This may
be referred to as the “‘microstructure”’ level of representation. The next part
covers the representation of aggregates of code. This is commonly referred
to as the “macrostructure” level of representation. The third section treats
knowledge outside of the programming language itself. This includes knowl-
edge in the task domain and memories of other programs. The last section
discusses the role of programmers’ goals and strategies on representation and
manipulation of code. The conclusion contains ideas for new directions in
programming tools that support reasoning using the knowledge structures
discussed throughout the paper.
Microstructure Representation
The basic unit of natural language is a sentence and the basic unit of a
program is a line. In natural language a simple sentence expresses a single
concept or relation. Complex sentences may contain several elementary con-
cepts. Cognitive psychologists use propositions to represent simple concepts.
A proposition is centered around a relational term that describes the associ-
ation of several objects to each other. The proposition is derived from rules
mapping symbols in the natural language to internal symbols in the represen-
tation language.
As an example, consider the sentence “John gave a sandwich to Bill.”’ In
natural languages verbs typically provide the relational term around which
propositions are built, so a proposition for this sentence is derived from a
general form like the following:
(GIVE, actor, object, recipient).
This form serves as a representational frame for all sentences of the same
type. Thus, the example sentence would be represented as:
(GIVE, John, sandwich, Bill).
118 SCOTT P. ROBERTSON
The advantage of propositional notation is that it allows sentences with
different surface forms to be represented conceptually the same way. This is
one theoretical way of handling the problem of synonymy. More importantly,
however, this permits general rules to be written that utilize the conceptual
information (memory searching rules, for example). If surface forms were
maintained in the internal representations of concepts, then rules for reasoning
and memory search processes would have to be specific to each possible
representational variation.
Schank (1972) has claimed further that there are only a few canonical forms
underlying the microstructure of a natural language. Thus, in Schank’s con-
ceptual dependency theory there is a primitive action (called “ATRANS’’)
that represents any transfer of possession as the proposition:
(ATRANS, actor, object, recipient)
regardless of the verb used to express the concept. This allows all of the
following sentences to be represented by the same logical form:
John gave a sandwich to Bill.
John gave Bill a sandwich.
Bill was given a sandwich by John.
John handed a sandwich to Bill.
Bill got a sandwich from John.
Evidence for propositional representations in natural language comes from
several sources. One is confusion errors in recall for synonymous surface forms
(Flores d’Arcais, 1974; Sachs, 1967). A subject who reads ‘“‘Mary was given
a rose by John” may mistakenly identify “John gave a rose to Mary” or ‘““Mary
got a rose from John” on a later recognition test, for example. In a study by
Anderson (1974), subjects asked to judge whether a sentence meant the same
thing as a previous sentence initially did so more quickly when the two sen-
tences matched verbatim. After 2 minutes, however, a sentence with a dif-
ferent surface form but the same meaning was judged just as quickly as a
verbatim match. Many researchers agree that information about the surface
features of a sentence are encoded and persist for a limited time in short term
memory but that only propositional forms are encoded in long term memory.
Other evidence for propositional representations in natural language comes
from reading-time studies. In natural language reading times are predictable
partly by the number of underlying propositions that are contained in a sen-
tence. The sentence ‘“The car lurched and chugged”’ contains two propositions,
one for “The car lurched” and one for ‘“The car chugged.”’ Controlling for
sentence length, Kintsch (1974) and Kintsch and Keenan (1973) have shown
a linear relationship between the number of propositions in a sentence and
the reading time for that sentence.
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 119
Is there a propositional microstructure for programming languages? There
are two reasons that this is a difficult question to answer. First, by design,
programming languages are economical and it is rare to find more than one
way of expressing a basic programming action. We might expect that a prop-
ositional form exists for assignment, for example:
(ASSIGN, variable-name, value),
but we would be hard pressed to find more than one way of expressing this
in any one language. In a sense, the highly constrained syntactic rules for a
programming language constitute its microstructure.
A second reason that it is hard to specify the microstructure of a line of
code is that the line represents a procedure, not just a static concept. Mayer
(1987) argues that a line of code is represented conceptually as a set of “‘trans-
actions” to be carried out by the machine on which it will run. The transaction
steps are determined by the programmer’s mental model of the machine ar-
chitecture and rules. For example, a statement of the form
variable-name = value, (e.g., A = 0)
would be represented as the following sequence of transactions:
(1) Find the value in the expression (e.g., read 0).
(2) Store the value in temporary memory (e.g., store 0).
(3) Find the value currently in the memory location of variable-name (e.g., find the
current value of A).
(4) Erase the value in that memory location.
(5) Store the value now in temporary memory in the memory location associated with
variable-name (e.g., associate 0 with A).
(6) Move to the next line.
(7) Do what the next line says.
Mayer (1987) has performed a reading time experiment on very short (3-
line) BASIC programs, and Dyck & Auernheimer (1989) have generalized
the experiment to Pascal. In Mayer’s study subjects were shown a few lines
of BASIC and the reading times were measured for each line. The number
of “transactions” that were implied by each statement was a significant pre-
dictor of reading time, accounting for 56% of the variance in their data.’
We recently completed a reading time study for a long (135 line) Pascal
program and our findings pose several questions (Robertson & Davis, 1990).
One thing that we noticed is that “‘reading,” in the sense that we use the term
for natural language, is not what programmers do when they look at lines of
code. When allowed to search through the code in any manner they choose,
programmers move as easily backward through the code as forward. They
return to lines over and over. They spend too little time on some lines to even
120 SCOTT P. ROBERTSON
process the elementary features of the text, and they spend so much time on
other lines that they could have studied a whole procedure instead.
We ran two groups of subjects, showing each the 135 lines of the program.
One group saw the lines in a scrambled order while the other saw them in
the coherent order of a program. We wanted to contrast these two situations
because we reasoned that the reading times for the scrambled code would be
‘microstructure only” reading times, while the reading times for the coherent
code would reflect other comprehension processes.
We used a simple model for deriving the code microstructure. The model,
like Kintsch’s simple model for natural language, assumes that a proposition
is built for each concept in the line. The program line:
mean: = sum/n
can be represented by two propositions, one assignment proposition:
(ASSIGN variable-name, value)
and one arithmetic operator proposition:
(DIVIDE, variable-1, variable-2).
In our example one proposition is embedded within the other as follows:
(ASSIGN (mean, (DIVIDE, sum, n))).
In order to construct this proposition in memory, elementary concepts must
be constructed for each variable (mean, sum, and n) and each operator (AS-
SIGN and DIVIDE). Other items that appear in lines that might be relevant
to propositions are command names (function calls, conditional statements,
etc.) and delimiters (parentheses, semi-colons, etc.). From this simple model
we quantified the number of steps required to construct each component of
the proposition for each statement in the program. We used each component
of the proposition as a separate predictor as follows:
Reading time = #variables + #command names + #operators +
#delimiters°
We predicted the reading times for each subject separately and here report
the means across subjects.
This simple equation accounted for an average of 54% of the variance in
reading times across subjects who saw the scrambled lines, comparing favor-
ably with the 56% that Mayer found using the more complex transaction
analysis. However, the equation accounted for only 23% of the variance in
reading times for the group which studied coherent code.* While the regression
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 121
equation is a significant predictor in both cases, it is clear that much more
variance is left unaccounted for when real code is being read. A closer look
at what programmers were doing helps to explain this.
When programmers study a program they do not read through it in order
as they would a text. Rather they skip back and forth through the code and
view lines multiple times. In our study, the average line was looked at 5.6
times with some lines being returned to as many as 13 times. While subjects
who read the scrambled lines spent an average of 6 minutes and 20 seconds
in the experiment, the subjects who studied the program spent an average of
50 minutes and 16 seconds. Remember that both groups looked at the same
135 lines of code.
Virtually every subject who studied the coherent program made repeated
regressions in the code, re-reading sections. When we categorized encounters
with a line of code according to which direction the subject was moving when
he or she read it, we discovered a major source of variation in reading times.
We divided line encounters into four major categories. If a subject moved to
a line from the previous line and then moved on to the next line, this was a
forward encounter. If a subject was moving backwards through the code,
arriving at a line from the subsequent line and then moving on to the previous
line, this was a backward encounter. If a subject arrived at a line from the
previous line but then returned to the previous line again on the next move,
this was a forward-to-backward switch. If a subject was moving backward and
arrived at a line from the subsequent line and then returned to the subsequent
line on the next move, this was a backward-to-forward switch. Table 1 shows
the average number of moves observed in each category. Seventy-two percent
of the moves were forward moves, like normal reading of prose, seventeen
percent were backward moves, and about eleven percent were switches in
direction. Sometimes subjects read a few lines of code, switched direction and
backed up to an earlier line, switched directions again and then read through
the code a second time. We called these sequences of movements “episodes”
and further subdivided our reading times into “within episode” and “‘between
episode” sequences.
Table 2 shows the mean reading time per syllable for lines of code in each
Table 1.—Mean number of moves per category and proportion of total moves in each category
Movement Category
Forward-Backward Backward-Forward Total moves
Forward Backward Switch Switch per subject
Mean 593.2 138.0 44.0 44.0 819.2
Proportion .724 .168 053 053 1.0
122 SCOTT P. ROBERTSON
Table 2.—Mean reading times per syllable (ms) for movement categories within and between episodes
Movement Type Between Episodes Within Episodes
Forward 408 —
Backward 141 146
Forward-Backward Switch 1581 1027
Backward-Forward Switch 569 410
First forward pass Hs 387
Second forward pass == 225
movement category and each episode category. This subdivision of reading
times revealed that very different processes were taking place in each move-
ment category. In particular, the long times at switches suggest that consid-
erable cognitive processing was taking place when switching occurred, espe-
cially forward-to-backward switching. Also, it is clear from the rapid reading
rates in the backward category that a very elementary analysis was taking
place during backward movements.
Table 3 shows the application of our simple microstructure equation to
reading times in the different movement categories. The mean proportion of
variance across subjects accounted for by the equation is shown for each
category. Also shown are the numbers of subjects (out of five) for whom
various components of the equation were significant (p < .05). That number
is marked with an asterisk when the predictor was significant for a majority
of the five subjects.
The proportion of variance accounted for by the equation was highest for
the subjects who saw scrambled lines, and all of the components except de-
limiters were significant for the majority of subjects in this group. We take
this as evidence that a straightforward translation of the lines of code into an
underlying propositional form is taking place.
Table 3.—Proportion of variance accounted for (R’) by the microstructure equation in both statement
presentation conditions and different movement categories. Also shown are the number of subjects (out
of 5) for whom each predictor was significant (V = variables, C = commands, O = operators, D =
delimiters). Asterisks indicate that the predictor was significant for a majority of subjects. The double
asterisk indicates a negative coefficient for that predictor.
Predictor
Type of Statement Presentation R? Vv C O D
Scrambled Lines 54 2 4* 3° 1
Coherent Program
Movement Categories Between Episodes
Forward AT, 53 2 3* sf
Backward cae, Sih 2 4** 0
Movement Categories Within Episodes
First Forward Pass .34 2 1 4* 1
Backward ait 5° 0 1 1
Second Forward Pass 22 1 2 3* 1
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 123
The proportions of variance accounted for by the equation when predicting
reading times in the coherent program group were all less than the scrambled
condition. Further, different components of the equation were significant in
the coherent program condition, and these components varied widely across
movement types. Variables and operators were significant for a majority of
subjects in the non-episode reading times, suggesting that cognitive processes
occurring during this activity were more like those in the scrambled condition,
i.e., more like normal reading. Within episodes, however, variables were not
as consistently important.
We view this as evidence that the cognitive processing taking place at each
line varies considerably depending on the overall goal of the programmer at
the time. Programmers’ goals vary as evidence is gathered about how the
program works. In a later section we will discuss our view that comprehension
of programs is problem-solving behavior, not normal reading, and present
further data on this point. First, however, we turn from a discussion of the
representation of lines to the representation of chunks of code.
Macrostructure Representation
In natural language a paragraph or a story is more than the sum of its
sentences. Propositions derived from sentences are connected to each other
in a meaningful way, and inferences are generated during comprehension that
provide a complex memory structure in which to embed microstructural ele-
ments.
Complex memory structures are built by the generation of local inferences
to connect stated elements. For example we easily see that the following two
sentences are related:
John was hungry.
John went to a diner.
We would say that the two concepts are associated in memory by a “‘Reason”’
relation since we know that John is going to the diner because he is hungry.
Macrostructure relations can also be represented propositionally. The fol-
lowing proposition serves as a frame into which other propositions can be
embedded if proposition-1 is a reason for proposition-2:
(REASON, proposition-1, proposition-2).
Thus the two sentences about John can be turned into propositions and embed-
ded in the following instantiation of the REASON frame:
(REASON, (HAVE, John, hunger), (GO, John, diner)).
124 SCOTT P. ROBERTSON
Several theories of natural language comprehension hold that representa-
tions of connected prose can be thought of as hierarchical structures consisting
of related macrostructure elements at superordinate nodes with microstructure
elements at the terminal nodes (Graesser, Robertson, Lovelace, & Swinehart,
1980; Kintsch, 1976; Kintsch & Keenan, 1973; vanDijk & Kintsch, 1983).
Recall experiments have tended to support this hypothesis, showing for ex-
ample that memory is better for superordinate information than for subor-
dinate information (Graesser, et al., 1980).
Complex propositions at the macrostructure level capture inferences about
the relations among stated propositions. The source of such inferences has
been of considerable interest to researchers in natural language comprehen-
sion. Scripts, plans, and goals (Schank & Abelson, 1977; Seifert, Robertson,
& Black, 1985; Warren, Nicholas, & Trabasso, 1979) are considered to be
common sources of pragmatic inferences.°
A script is a knowledge structure that contains a sequence of the actions
that constitute a common activity. People acquire many scripts and then use
this knowledge to guide their actions and comprehension of actions when they
are in script-like situations.
Bower, Black, & Turner (1979) asked subjects to describe what typically
happens when the subjects performed several different activities like going to
a restaurant or going to the doctor. For each of these activities there was a
core set of actions that virtually every subject mentioned. Subsequent recall
and recognition experiments showed that these core activities were present in
subjects’ memory representations of script-based stories even when they had
been left out of the stories. A reading-tme study, also by Bower, et al. , showed
increased reading time for script actions when a prior action was missing. This
was taken as evidence that inferences about script-based actions are generated
when necessary during comprehension. These inferences connect the micro-
structure of a story in the final cognitive representation.
Reading-time data from Seifert, Robertson, & Black (1985) provided evi-
dence that inferences about goals and plans are also routinely made during
comprehension. Recognition data from the same study showed that these
inferences become part of the memory representation.
In programs there are also links between statements, and in fact the local
inferences about how statements are connected are often more reliable in
programming languages than in natural languages. For example, a BEGIN
statement in Pascal will always be accompanied by an END statement, a FOR
statement in Basic will always be accompanied by a NEXT statement, and so
on. Compilers make use of these mandatory contingencies to recognize simple
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS _ 125
syntax errors. Also, some program editors make use of these rules by providing
the programmer with the complementary statements. The boundaries of code
searching episodes found by Robertson & Davis (1990) very often consisted
of these procedurally related statement pairs.
What is interesting about connections among lines of code is that they
achieve code functions. The FOR-NEXT construction in Basic or the DO-
UNTIL construction in FORTRAN achieve the iteration function, and this
function must be accompanied by loop control processes. All programming
languages contain constructs for iteration and all must have a way of indicating
the scope of the iteration and controlling the number of iterations. This general
knowledge about how programs do things has come to be called ‘“‘plan” knowl-
edge (Ehrlich & Soloway, 1984; Rist, 1986; Robertson & Yu, 1990). Several
researchers suggest that good programmers acquire a repertoire of plans that
they can access to comprehend and design code (Adelson, 1981; Guindon,
1990).
Rist (1989) characterizes programming plan knowledge by identifying the
focus calculation, goal output, and extension initialization of common plans.
For example, the running total plan has an accumulation operation as its focus
calculation
(e.g., count: =count+ 1, in Pascal)
the value of the accumulating variable as its goal output (e.g., the value of
count), and an assignment operation as its extension initialization (e.g., count: = 0,
in Pascal). Rist (1989) presents verbal protocol data in support of the view
that programmers use plans in the design of code.
In a recent study (Robertson & Yu, 1990) we attempted to show that
programming plans were abstract knowledge structures that were not specific
to a language. We asked programmers to read several programs, divide them
into meaningful ‘“‘chunks,” and provide a verbal label for the chunks. Then
we asked them to sort the programs into groups—placing those that seemed
to work the same way into the same group. We had written the programs to
do many different things, from simulating a calculator to running a psychology
experiment, but we used three distinct program schemas—or “‘plans.’’ One
plan, for example, was to show a menu, wait for a selection, act on the
selection, and display a result.
Our subjects chunked the programs which were in the same plan groups in
the same way, provided similar labels within those groups, and sorted the
programs into groups according to the plans. Interestingly, the experiment
was run using both FORTRAN and Pascal code, and the results were the
126 SCOTT P. ROBERTSON
same regardless of the programming language. We interpreted this as evidence
that plan knowledge for programming is more abstract than knowledge about
the programming language (Adelson, 1981).
A second group of subjects was given the verbal labels that the first group
of subjects had provided (both FORTRAN and Pascal labels mixed together)
and was asked to sort them into similar categories. A clustering analysis of
their sorting data is shown in Figure 1. Programs that were in the same plan
group are indicated by groupings within parentheses just below the Figure’s
abscissa (there were three plan groups). “‘F” programs represent FORTRAN
programs while “‘P” programs represent Pascal programs. It is evident that
the subjects perceived the plan groupings across both tasks and languages.
Only two programs, F2 and P8, out of eighteen were out of place.
To summarize, program representations include the relations between state-
ments. These relations encode procedural associations between lines of code
and are generated by inferences based on knowledge of common programming
2 | _ Dimension 1
1
ch D
o c| =
o 5
° e 0 Ig o
Dimension 2 al lg he
-1
2
2 1 0 \ 2
Fe P8
(F4 PS F6 FS P6 P4) (F7 F8 F9P9P7) (P3_ Fi F3 Pl P2)
RCP RTRDP MGOM
PLAN PLAN PLAN
Fig. 1. Clustering analysis of sorting data from the verbal labels given to Pascal and FORTRAN programs
in three plan groups (after Robertson & Yu, 1990).
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 127
constructs like plans. These procedural constructs are more abstract than
knowledge about a specific programming language and develop as program-
ming expertise increases.
Task and Function Representations
Another aspect of representation of both natural and programming lan-
guages concerns information that is entirely distinct from the text. For natural
language this includes world knowledge, or context, which can have a signif-
icant influence on the perceived meaning of sentences. For programming
languages, this includes the task domain or the problem that the program is
designed to solve.
Several lines of research illustrate this point for natural language compre-
hension. These include research on ‘“‘advance organizers” (Barnes & Clawson,
1975; Mayer, 1976, 1979b), the role of titles or context statements (Bransford
& Johnson, 1973), and comprehension of conventional language usages like
indirect requests and idioms (Clark, 1979; Gibbs, 1984, 1986; Gibbs & Mueller,
1990).
An advance organizer is a text item, like a title, outline, or diagram, that
is presented to a comprehender before a text is read. Advance organizers
have considerable influence on the interpretation that readers have of sub-
sequent text. In an extreme example, Bransford and Johnson (1973) con-
structed stories that were incomprehensible to subjects when advance organ-
izers were not presented, but which seemed mundane and easy to understand
when they followed a clarifying picture or title. In other studies, the use of
outlines, summaries, questions or other extraneous material as accompani-
ments to text enhanced memory for important text information (Anderson,
1980; Anderson & Biddle, 1975) and increased problem-solving ability (Brans-
ford & Franks, 1976).
It is possible that very basic comprehension mechanisms may be affected
by prior information. Psychologists have long been interested in the processes
underlying indirect language usage (e.g., ‘Do you have a watch?” as a request
for the time of day). Reading-time studies for indirect requests have shown
that they take longer to understand than direct requests and a two-step com-
prehension model has been proposed to account for this result (Clark, 1979).
In this model the literal meaning of a sentence is first determined. If the literal
meaning does not make sense or violates what Grice (1975) called a conver-
sational postulate, then the comprehender attempts to determine a possible
non-literal meaning.
128 SCOTT P. ROBERTSON
Research by Gibbs (1984, 1986), however, has shown that reading-time
increases for indirect language usages disappear when the context suggests a
conventional, but non-literal interpretation. For example, if the sentence ‘“‘Do
you have a watch?” is preceded by a sentence like “‘Mary didn’t know what
time it was so she stopped a friend,” it is read quickly, interpreted non-literally
(i.e., as a request for the time), and no apparent ambiguity is noticed. Thus
it appears that the basic sentence understanding mechanism can be affected
by prior context.
Advance organizers have an effect on comprehension because they allow
comprehenders to activate relevant knowledge structures that can then be
used to represent and elaborate the text information most effectively. This
occurs because top-down processes play an important role in comprehension.
There is every reason to believe that this is true of program comprehension
as well. The problem is to determine which types of advance organizers will
be most useful.
Mayer (1979a, 1981) has studied the role of advance organizers in the
acquisition of programming knowledge. Again, the procedural nature of code
changes the form of what makes an effective advanced organizer. Mayer
reasoned that subjects would learn a programming language more quickly if
they had a ‘“‘mental model” of the device on which the code would run. Subjects
who studied such a model (a metaphorical description of a computer system
as a combination blackboard and filing system) were able to pick up the Basic
programming language more quickly and use it with fewer errors.
Fitter & Green (1979) have explored the types of diagrams and illustrative
materials that are useful to programmers. They suggest that auxiliary material
should help programmers focus on the information that is relevant to their
needs and, most interestingly, that the perceptual code of the material should
match the representational code that will be used by the programmer to solve
problems.
Several researchers have focussed on the form of the information given to
programmers (Brooke & Duncan, 1980; Cunniff & Taylor, 1987; Kammann,
1975; Ramsey, Atwood, & VanDoren, 1983; Sheppard, Kruesi, & Bailey,
1982; Shneiderman, 1982; Shneiderman, Mayer, McKay, & Heller, 1977),
with the most common form being some type of graphical representation like
a flowchart. In general, this material is helpful to programmers when they
use it, but a recent study in my laboratory (Koenemann, 1990) suggests that
programmers spend as little time as possible with material extraneous to the
code itself.
A twist on the notion of using graphical representations as aids to code
comprehension is to represent the program itself graphically instead of tex-
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 129
tually. Cunniff & Taylor (1987) report that programs written in a graphical
programming language called FPL are comprehended more quickly and ac-
curately than programs written in Pascal. The significance of work of this
nature will increase as object-oriented programming becomes more common
and as programmers begin to appear who have never had experience with
text-based programming languages.
In an interesting verbal protocol study of program comprehension, Pen-
nington (1987a) observed that programmers who attained a high level of
comprehension were concerned both with the program structures and with
the application domain and that they mixed study of both aspects of the
program. In an explicit attempt to relate code comprehension to the prose
comprehension studies of Kintsch (1986) and VanDijk & Kintsch (1983),
Pennington suggested that programmers build two distinct models. One, the
program model, consists of code microstructure and macrostructure and rep-
resents the procedural detail of the program. A second, the situation model,
consists of information about the real-world objects that the program manip-
ulates, the real-world consequences of program actions, and the functional
properties of the program in the task domain. The two models must be “‘cross-
referenced” so that reasoning can occur easily about the correspondence of
parts of both models. Later Pennington (1987b) elaborated her model and
suggested that programmers first build the procedural representation from
their knowledge of programming conventions. They then use this represen-
tation to help them understand the functional characteristics of the code and
its relation to the task domain.
To summarize, programmers represent more than the microstructure and
program-based macrostructure of code. Their conceptual representations of
programs also include knowledge about the task domain and other functional
characteristics of the code. A detailed model of the processes that generate
this knowledge is lacking, although it is clear that presenting programmers
with information that helps them conceptualize these aspects of code func-
tionality is worthwhile.
Goals of the Programmer
A final issue that is important in understanding code comprehension is the
nature of the programmer’s goals. A programmer may be inspecting code for
bugs, reading code to get an idea, searching code in order to make a modi-
fication, and so on. Each of these goals leads to a different strategy for code
comprehension. Again, research in text comprehension has shown that sub-
130 SCOTT P. ROBERTSON
jects make different kinds of inferences, and hence end up with a different
representation of a text, when their reading goals differ (Frederiksen, 1975).
Some researchers (Jeffries, 1982; Nanja & Cook, 1987) have suggested that
programmers who have a specific goal in mind, modification for example,
read the text of the code for comprehension first. Under this view a more-
or-less complete representation of the program is built before problem-solving
on the programming task begins. Others, however, have noticed that pro-
grammers read code strategically when they have specific goals in mind and
this has led to the view that they may build only partial representations as
necessary for achieving their goals.
In a recent study Koenemann (1990) observed the behavior of programmers
as they sought to make several modifications in a very long Pascal program.
He found that programmers only looked at between 12% and 43% of the
lines of code when their task was to modify the code. Further, the particular
lines studied varied considerably within the same program depending on the
modification task. He proposed that programmers follow an opportunistic
relevance strategy, trying to determine which parts of the code they need to
understand in order to make their modification and then only studying those
parts. Littman, Pinto, Letovsky, & Soloway, (1986) made a similar obser-
vation, noting that good programmers pursue what they called an as-needed
strategy in comprehension. Interestingly, novice programmers in that study
utilized a more comprehensive strategy than experienced programmers did to
understand the code.
Several other researchers have noted the strategic nature of code inspection
and comprehension when the programmers have clear goals (Letovsky, Pinto,
Lampert, & Soloway, 1987; Littman, Pinto, Letovsky, & Soloway, 1986; Myers,
1978; Weiser, 1982). This has led to a general consensus that we must begin
to understand the problem-solving goals of programmers in order to charac-
terize the processes that guide their actions (Gray & Anderson, 1987; Guin-
don, 1990; Letovsky, 1986).
As the result of several of our own studies of programming knowledge and
programmer behavior we have begun to view program comprehension, and
especially modification, from a problem-solving perspective. This perspective
stresses the importance of programmers’ goals, prior knowledge, and strategic
decision-making processes. Programmers seldom, if ever, just “read for com-
prehension.”
In order to help us understand programmers’ strategies more clearly, we
asked a group of programmers to repeat the experiment reported above (Rob-
ertson & Davis, 1990) in which a 135-line Pascal program was inspected. We
again collected data on where subjects looked in the code and how they
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 131
searched, but we asked them also to stop periodically (at times that they
determined) and explain what they were doing.
We categorized the programmers’ movements according to the scheme de-
scribed in Robertson & Davis (1990) and Table 4 shows the proportion of
movements in each category (a comparison with Table 1 shows that the dis-
tribution of movement types was similar in this study to the earlier study).
What is of interest is the distribution of comments across these movement
categories.
The five programmers in this study provided us with 182 comments on their
activities. By assuming that the comments should be evenly distributed across
the movement types by chance, we determined the expected frequencies of
comments in each of the movement categories based on the proportion of
movements in each category (from Table 4). Table 5 shows the expected
frequencies and the observed frequencies of comments that occurred in each
movement category. There were many more comments than expected (by
chance) that occurred in conjunction with switches in direction. Together with
the observation that line reading times tend to be very high at these positions
(Table 2), a consistent explanation is that considerable problem-solving activity
is associated with changes in direction in the search sequences.
We were able to categorize the programmers’ verbal comments into six
groups: Analyze, Assume, Question, Answer, Function, and Strategy. An
analyze comment was one in which the programmer offered an explanation
of a code segment. An assume comment was one in which the programmer
offered a prediction about what was coming up. A question was a query about
the code. An answer was a statement that could be clearly linked to an earlier
question. A function comment was a statement about what the code did
functionally. A strategy comment was a statement about what the programmer
planned to do next, usually where they wanted to go in the program or what
kind of information they wanted to find out.
Table 6 shows the proportion of comments of each type that occurred in
the movement categories defined for this experiment. The two most frequent
Table 4.—Mean number of moves per category and proportion of total moves in each category for
subjects who made comments
Movement Category
Total
Forward-Backward Backward-Forward moves
Forward Backward Switch Switch per subject
Mean 774.8 307.6 78.0 78.0 1238.4
Proportion .626 .248 .063 .063 1.0
132 SCOTT P. ROBERTSON
Table 5.—Expected versus observed frequencies of comments in each movement category. Expected
frequencies reflect a chance distribution. A chi-square test suggests that comments were not distributed
among the movement categories by chance, x? (3) = 138.28, p < .001.
Movement Type
Forward-Backward Backward-Forward
Forward Backward Switch Switch
Expected Frequency 114.7 45.5 lO 10.9
Observed Frequency 102.0 1330 23.0 44.0
comment types in each movement category are marked by asterisks. Note that
the functionality of the code was the topic of most of the programmers’ com-
ments. This was true for each type of movement except backward movements.
Apparently subjects do not discover as much about code functionality when
they are moving backwards. Inspection of the backward movement category
shows that questions and strategy are the primary concerns when programmers
regress through the code. Strategy comments are also prevalent when pro-
grammers switched from the forward to the backward direction.
The unequal distribution of comment types across movement categories
shows that programmers have qualitatively different things in mind as they
move around in code. We are working now on a model of programmers’ goals
and comprehension strategies that would account for the differences in reading
times and comment types that co-occur with changes in reading direction.
Comments on Programming Tools
Designers of programming tools who are interested in supporting the cog-
nitive processes and problem-solving strategies of programmers will have sev-
eral issues to take into account. First, the actual lines of code are the least
important aspects of a program from the point of view of long-term memory
Table 6.—Proportions of comments of each type within the movement categories. The two most frequent
comment types within each category are marked by asterisks.
Movement Type
Forward-Backward Backward-Forward
Comment Category Forward Backward Switch Switch
Analyze .078 053 0 .074
Assume DLO= .158 .167 220"
Question .078 263° 125 118
Answer .094 .105 .083 118
Function ADL .158 we .368*
Strategy .109 263" Dba .103
1.0 1.0 1.0 1.0
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 133
and problem solving. Information about the surface details of program state-
ments is probably lost soon after a statement is read. Only the meaning of a
statement, which corresponds in programming to its functional significance,
is retained. Even at the statement-level meaning representation is only useful
in recognizing larger functional units like loops or conditional clauses.
The fleeting significance of statement-level representations suggests that
improvements to programming interfaces which enhance readability or oth-
erwise aid in the recognition of lines of code will have limited influence.
Rather, enhancements that improve the recognition of meaningful code seg-
ments would be more useful. Designers of programming tools should focus
on presenting information about the functionality of each line to programmers
since this seems to be their final goal anyway when they read a line of code.
Second, pragmatic inference generation is an important part of program
comprehension. Inferences provide the links between program statements
which eventually form the macrostructure representation of the code. Inter-
estingly these types of connections are often not explicitly made in the code
(they may be present in comments, but commenting is an unreliable art form).
Programming tools that explicitly mark high-level connections between code
segments would be useful. One possibility is a hypertext environment in which
the hierarchical structure of code elements is represented and can be used to
maneuver through the program.
If good programmers learn a set of plans that they use over and over, and
if these plans have typical instantiations within a given language, then it should
be possible to construct a programming tool that generates the code for given
plans directly. For example, when a programmer wishes to create a loop that
will keep a running total, he or she might instruct the programming tool to
create the code for a running total in Pascal with the accumulation variable
named var]. Once created, the tool should keep track of the various pieces
of code that belong to the plan (e.g., an initialization of varl, the accumulation
statement, the loop control statements, the variable that holds the final output
value, etc.) so that changes in one part of the plan are propagated throughout
the plan—even if it is widely distributed spatially in the program.
A third issue relevant to programming tool design is related to the multiple
representations utilized by programmers. We saw that programmers not only
represent the procedural components of code, but also the functional relations
of code segments to each other based on the real-world semantics of the
problem that the program handles. Tools should help programmers encode
(in the design phase) and understand (in modification or comprehension tasks)
the semantics of the domain and the constraints it places on the code itself.
A useful, though difficult, tool would provide programmers with a “‘semantic
134 SCOTT P. ROBERTSON
compiler” that works the way syntactic compilers now operate. A semantic
compiler would recognize (or at least represent) functional relations and trap
violations of the semantics of the code. For example, such a tool might rec-
ognize errors in the ordering of function calls if the effects of one function
enable the operation of another in the real world application (e.g., in an
elevator control program a function that initiates the movement of one of the
elevators should be called after a function that assesses all waiting requests
for the elevator). A modification to the code that resulted in an inadvertent
violation of this semantic constraint should be trapped. Such a tool might go
further in suggesting how to structure a program to help avoid inadvertent
semantic errors (e.g., the tool might suggest to the programmer of the elevator
program that placing the call to the request assessment module within the
movement module would minimize the chance of later violating the constraint
on their ordering).
Finally the issue of programmers’ goals might influence the design of tools.
A debugging or modification tool should be different from a design tool, and
these in turn should be different from a maintenance tool. A programmers’
goal first affects the manner in which he or she wishes to search through the
code. In modification and debugging, programmers want to minimize the
amount of code that they look at, focussing only on those parts that are relevant
to the required changes. Their search strategies emphasize finding functionally
related components of the code and checking blocks of code for syntactic
consistency. Designers and maintainers might need to search code according
to the requirements of the task domain. Their search strategies might involve
finding all function calls that affect a certain action in the real world—and a
tool should help them do this.
In addition to search strategies, different goals affect the problem-solving
processes of, and hence the information required by, programmers. A pro-
grammer making a fix in a function wishes to reason locally, within the scope
of the function and perhaps those functions called by it. On the other hand,
a programmer or a designer making a major change in the functionality of a
whole program wishes to reason more globally. The information that these
two individuals require and the types of decisions they will make are quite
different. Designers of programming tools should have these considerations
in mind.
Conclusion
Research on the cognitive processes and knowledge structures underlying
program comprehension and modification have been discussed. Four major
issues were identified as important in understanding comprehension: micro-
KNOWLEDGE REPRESENTATIONS USED BY COMPUTER PROGRAMMERS 135
structure representation, macrostructure representation, task and domain
knowledge, and programmers’ goals. While there are many similarities be-
tween theories in natural language comprehension and program comprehen-
sion, the procedural nature of programs and their role in controlling real-
world processes makes program comprehension an especially complicated
matter.
In theorizing about the processes involved in program comprehension it
may be most fruitful to think in terms of problem solving. This view increases
the importance of programmers’ goals and makes comprehension a less ho-
mogeneous phenomenon across tasks and programmers. It makes search strat-
egy and selective representation central issues as well. These changes in focus
in understanding program comprehension have implications for the design of
programming tools.
Programming tools should support high-level reasoning in several different
domains. The constraints on program structure due to the semantics of abstract
programming constructs and a program’s functionality in the task domain are
the primary concerns of programmers. These relations are not systematically
present in the code itself or even in the supporting documents. Tools that
make these constraints easier to understand and that support reasoning and
modification at these levels of representation will be the most useful. While
the technology is probably there to implement such programming aids, our
understanding of the structure of these representations and how they are used
in problem solving limits our ability to take advantage of it.
FOOTNOTES
In this paper I discuss work conducted in my laboratory by Erle Davis, Doug Fitz-Randolf, Jurgen
Koenemann, Kyoko Okabe, and Chiung Chen Yu. The work was supported by the Office of Naval Research
under contract number N00014-86-K-0876.
*Mayer does not report the proportion of variance for this test. Rather he reports a correlation of .75
between number of transactions and reading time. By squaring this coefficient we derive the proportion
of variance for which the predictor accounted.
>The equation is actually predicting log(reading time). Log transformations are commonly performed
on skewed data, especially time data which has a minimum of zero but no maximum. The transformation
creates a more normal distribution and does not affect ordinal relations. Interval relations are affected
only in the extremes.
‘This omnibus figure glosses many details. Below we discuss a breakdown of this analysis.
‘Dividing by the number of syllables controls for line length and makes the reading times directly
comparable.
‘Pragmatic inferences are distinguished from logical inferences in that they are not necessarily true.
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Volume 80, Number 3, Pages 138-151
The Human Factors of
Voice Interfaces
John C. Thomas
NYNEX Artificial Intelligence Laboratory,
White Plains, New York 10604
ABSTRACT
Speech recognition and synthesis devices are examined for their present-day capability
to function as effective interfaces to computer-based systems, and their limitations are
identified. Some guidelines on the utility of those devices are offered but the practitioner
is cautioned that the adoption of those systems will be highly dependent on the specific
user-population, task, and context.
The technology for recognizing speech, synthesizing speech from text, ver-
ifying the identity of speakers, and digitally storing and manipulating human
speech has seen tremendous advances over the past few decades. In order to
help design efficient human-machine systems, the human factors specialist
must be aware of not only the uses of such technologies and the growing
literature on how to use these technologies most effectively, but also under-
stand something of the underlying technologies. I will begin by describing the
state-of-the-art in automatic speech recognition. I will also say something
about the underlying approaches and where the technology is likely to go. I
will then discuss the kinds of situations for which speech recognition as an input
medium to a machine is particularly appropriate. Then, some tentative guide-
lines will be presented based on the growing experimental literature in this
field. As always however, it will be necessary to test the details of any particular
system for the users, task, context, and specific system that is of interest to
the particular human factors investigator.
Another technology which has seen substantial progress is the area of text-
to-speech-conversion, otherwise known as speech synthesis. This latter term
however, is also sometimes used to refer to systems that digitize human voice
and play it back later (speech encoding and decoding). The quality of digitally
138
THE HUMAN FACTORS OF VOICE INTERFACES 139
encoding, storing, and later reconstructing human speech is only limited by
the money that one is willing to spend for storage. In contrast, unlimited text
to speech conversion, i.e., speech synthesis, is not yet as intelligible as human
speech and not nearly so aesthetically pleasing. I will describe in more detail
the state-of-the-art in speech synthesis and briefly outline some of the ap-
proaches. This will be followed by a discussion of the factors that would lead
one to consider using speech synthesis in an application. Of necessity, this
discussion will also touch upon speech encoding and decoding as an alternative.
I will present some guidelines concerning the use of speech synthesis.
Finally, I will briefly describe some additional voice technologies that can
be used today or in the near future. These include speaker verification, word
spotting, language identification, affect detection, and speech detection.
Automatic Speech Recognition
The state-of-the-art
The state-of-the-art in automatic speech recognition, as in many other new
technologies, is a rapidly moving target. As we will see, both the overly op-
timistic view that speech recognition is a panacea and already exists in such
a form as to provide an automatic unlimited speech conversion system, and
the pessimistic view that speech recognition is still far off in the future, are
equally fallacious. The truth of the matter is that for certain applications
(spelled out in more detail below), speech recognition already provides a
reasonable interface for human input. In order to understand the current state-
of-the-art, it will be necessary to review some of the dimensions on which
speech recognition systems vary.
One important dimension is the degree of independence of the system to
the various accents, speaking styles, and vocal tract shapes of individual speak-
ers. Systems which are geared to and must be trained on specific individual
speakers are referred to as “‘speaker-dependent” systems. At the other ex-
treme are systems which are called “speaker-independent”’ systems. Other
things being equal, speaker-independent systems are typically much more
limited in their capabilities than speaker-dependent systems. One reason for
this may be that, although it seems clear that human listeners quickly adapt
to individual speakers, automatic speech recognition devices have not typically
made use of this facility.
Another important characteristic to understand about speech recognition
devices is the acoustic environment in which they operate. To take one com-
mon and important example, the telephone network typically band-passes
140 JOHN C. THOMAS
speech between three hundred Hertz and thirty three hundred Hertz. In ad-
dition, some noise and other types of distortion may be introduced. This makes
speech recognition more difficult. Similarly, a speech recognition system that
must operate in the presence of large amounts of environmental noise, par-
ticularly if this noise includes human speech, will be at a disadvantage relative
to a speech recognition device operating in a noise free environment. Speech
recognition has also been investigated for use in airplane cockpits for fighter
pilots. In such an environment, not only is noise a problem, but also the G-
forces to which the pilot is subjected.
A third dimension for consideration is the degree to which the user’s be-
havior is constrained to be unnatural in a given situation. One important way
to constrain user behavior is to limit the available vocabulary. To take one
extreme example, if a speech recognition system need only discriminate be-
tween the words ‘“‘no”’ and “I here answer in the affirmative,” then it will
probably do quite well. As vocabulary size increases, the chances of two words
being similar enough acoustically to be confused by the recognizer increases.
Not only do most speech recognition systems enforce limitations of vocabulary,
but often on the manner these vocabulary items are put together. For example,
the system may require discrete utterances; that is, the user must pause be-
tween each word. In a continuous speech recognition system, the user speaks
in a more normal, continuous fashion. For the recognizer to deal with this
continuous speech, it must not only recognize words but segment the contin-
uous stream of speech into the individual words as well. In addition, the
continuous speech recognition problem is made more difficult because in
continuous speech the co-articulation effects at the word boundaries can be
quite strong.
A fourth set of considerations has to do with the time to process, the cost
of the device, and other operating constraints. If a system costs a million
dollars, it will probably not find its way into every telephone set, no matter
how good the performance. Whether or not the system needs to recognize
speech in real time will depend upon the application.
The point for the human factors professional in understanding these di-
mensions is that speech recognition accuracy, in and of itself, has no meaning.
Recognizers can only be compared when it is clearly understood what the
conditions of testing were and what the conditions of actual use will be. For
example, if one uses one’s colleagues and has them read telephone numbers
over the phone, the accuracy performance results will probably be quite dif-
ferent than if one requests naive users to speak telephone numbers that they
have just dialed.
As noted above, specific accuracy figures can be very misleading and speech
THE HUMAN FACTORS OF VOICE INTERFACES 141
recognition devices must be tested under conditions of actual use. For this
reason, I intend to give the reader some feel of what is generally possible.
The reader, in turn, must keep in mind that actual results will depend upon
the particular vocabulary items chosen, the range of speakers who will use
the system, the acoustic condition of the system that will be used, and a variety
of other factors. Broadly speaking however, we can say that speech recognition
devices exist today which will operate in a quiet office environment and un-
derstand a large vocabulary (on the order of a few thousand words) provided
the system is trained on an individual speaker and provided the speaker inserts
pauses between each word. Whether or not such a device constitutes an ac-
ceptable substitute for human transcription must be looked at in the context
of a specific application.
Smaller vocabulary speaker-trained devices have been profitably employed
in industry for sorting and inspecting. In such cases, there is typically some
background noise. The systems typically allow more efficient input of data
than do other alternatives. With regards to over-the-telephone speech, both
speaker-independent and speaker-dependent systems suffer somewhat.
Speaker-dependent systems exist which will allow up to twenty to fifty words
discretely uttered, to be recognized at any one point. The total vocabulary
can be larger provided that there is a clear a priori way of knowing at which
point in the dialogue various words can be uttered. Speaker independent
systems are limited at this point to the digits, yes, no, and perhaps a few
control words. The state-of-the-art demonstrates that systems can recognize
a fair proportion of speakers saying continuous digits over the phone.
Applications of Speech Recognition
Speech recognition technology can serve as an alternative input device.
While the advisability of using speech must be examined on an individual
basis, and if it seems like a reasonable input modality, tested under conditions
of use, there are some general guidelines for which applications are likely to
prove amenable to automatic speech recognition.
There are people for whom keyboard entry is not an option; for example,
children learn to talk several years before they learn to read and type. In
many parts of the world, there are also large populations of adults who can
speak in a particular native language quite fluently but who are unable to read
or type. Aside from this, speech recognition is particularly suitable when the
person’s eyes/hands are otherwise occupied and therefore keyboard entry
becomes cumbersome and time consuming. It is largely for this reason that
speech recognition is used in several industrial applications involving inspec-
142 JOHN C. THOMAS
tion and sorting tasks. Because speaker dependent systems typically have
higher accuracy rates and/or larger vocabularies than speaker independent
systems, speech recognition is typically feasible over a wider range of appli-
cations where there are dedicated users involved who will spend the time to
train the speech recognition device on their particular speech pattern.
About 40% to 50% of the phones in the United States are still of the rotary
type. The use of automatic speech recognition (ASR) over the telephone
allows many telephone-related services to be used by all subscribers and not
just those possessing touch-tone service. One may also argue that even for
touch-tone subscribers, speech is a more natural form of input. Factors mit-
igating against the use of automatic speech include a heavy penalty for errors.
Almost no current speech recognition system is 100% or even 99% accurate.
Therefore unless there are additional ways of insuring safety, speech recog-
nition is probably not the input medium of choice where a single error can
have extremely costly results. It is problematic to use with one time customers
since it may be difficult to arrange the situation so they will naturally contain
their speech in the ways that are currently necessary for speaker independent
systems.
Speech recognition systems can thought of, not only as alternatives to man-
ual input, but as supplements. For example, a combination speech recognition
and handwriting recognition system would be much more accurate than either
system by itself. One can also imagine a very natural text-editing system in
which the operands or areas to be operated on were specified manually (for
example by mouse or trackball) and the operators specified by discrete voice
commands.
For speaker-independent systems, there are typically some proportion of
speakers for whom the system works quite well within the constraints of
vocabulary rate etc., and some speakers for whom the system does not work
very well at all. Because of this it will be necessary in the case of speaker
independent applications to have a non-speech backup.
The most important thing to say about guidelines is that they should be
used as tools, not rules. We do not know enough to make rules. In addition,
the technology changes. Finally, systems must ultimately be tested for real
use by real users in a real context doing real tasks. While readers should find
the references at the end of this paper useful, I have refrained from the
practice of relating guidelines to references. I believe correlating specific guide-
lines to specific references grossly overstates the empirical basis for today’s
human factors guidelines. The guidelines are better thought of as personal
best-guesses based on intuition, experience, and a reading of experiments that
are sure to be done under different conditions than the application of interest.
Table 1 shows architectural guidelines. Table 2 lists guidelines for recognition.
THE HUMAN FACTORS OF VOICE INTERFACES 143
Table 1.—Architectural Guidelines
@ Consider ‘‘Wizard-of-Oz” prototyping for capabilities that are difficult to implement and the team
disagrees on value.
@ Use high level prototyping languages initially.
@ Never let a bad feature slip by now to be fixed later. Insist on quality throughout.
© Consider writing user manuals first—to drive architecture.
@ Circulate to all development team members a description of the product from the end-user’s
perspective.
@ Define the end-user(s), task(s), context(s).
@ Provide a “Home Base”’.
@ Provide “Undo” capability.
@ Use table-driven interface.
@ Put all messages in one place in the code.
@ Use variable length fields for messages, prompts, etc.
Guidelines For Using Speech Recognition
Prior to describing specific guidelines for the application of speech recog-
nition devices, it may be useful to point out several general principles. While
one of the advantages of speech recognition is touted to be its naturalness,
the fact of the matter is, current systems will require some deviations on the
part of the user from their natural speech habits. Some care must be given
therefore to selecting a limited vocabulary which contains items which are
acoustically dissimilar enough to be recognized and yet which also contains
enough items to appropriately cover the domain of interest. It should also be
noted that users may well attribute too much intelligence and human-like
capability to a system that uses speech recognition as an input. For example,
they may expect the system to understand that synonyms refer to the same
item. Commonly, when the speech recognition system does not understand
the user’s first try on a trained word, the user’s natural reaction is to speak
the word more loudly and distinctly than before. This of course, decreases
the chances for speech recognition systems to recognize the word spoken.
Text to Speech Synthesis
The state-of-the-art
Speech synthesis systems convert text in ASCII or EBCDIC into spoken
speech. The process of converting written or printed text into internal com-
Table 2.—Recognition Guidelines
@ Use ASR where errors are not catastrophic.
@ Provide an alternative (back-up) to ASR, especially in speaker independent systems.
@ Use ASR when eyes/hands are busy.
@ Have users participate in vocabulary design.
@ Make sure users are immediately signalled that they are using ASR.
@ Make the “‘training”’ situation like the “use” situation.
e@ Test the ASR in its real environment with the real users.
144 JOHN C. THOMAS
puter codes is a separate process that will not be discussed. In converting text
(inside the computer) into speech, several separate sets of problems must be
addressed. First, special handling may be required for the appropriate reading
of abbreviations, numbers, and special symbols and signs. This task is not as
trivial as it may sound. There are many fairly arbitrary conventions that must
be followed. For example, the capital letters without periods “IBM” are
usually pronounced as separate letters: ““I-B-M” whereas the capital letters
“RBOC” are generally pronounced ‘“Are-Bok’’. “Dr.” can be pronounced
“Doctor” or “Drive” depending upon the context. When the numbers 1492
appear, they are pronounced “‘Fourteen-ninety-two”’ in the context of a date.
In the context of net profit however, it may be pronounced ‘‘One thousand
four hundred and ninety-two.” In pronouncing a transcription of someone’s
notes, an ampersand should be read as ‘“‘and’’, while in context of a computer
language the ampersand should probably be pronounced ‘‘ampersand.”’ Cur-
rent speech synthesis systems do fairly well in such matters. It should be clear
however, that doing perfectly (i.e., as a human being would do it) is equivalent
to having a general purpose natural language understanding system. Instead,
current synthesis systems rely on fairly simple-minded statistical context rules
for making such decisions.
A second challenge facing speech synthesis systems is the translation from
a string of orthographic. characters to units of pronunciation. The so-called
letter-to-sound rules are particularly irregular for English. This is illustrated
by George Bernard Shaw’s famous example of how one might pronounce
‘“GHOTYI’;/ namely, “‘fish.”’ In this example, ““GH” is pronounced as it is in
the word “rough.” The “O” is pronounced as in the word “‘women”’. Finally,
“TT” is pronounced as in the word “‘nation.’’ Generally, common words in
English are likely to be more irregular. For this reason, most speech synthesis
systems have an exception table. If a word is found in the exception table, an
associated pronunciation is used. If not, letter-to-sound rules are used for
pronunciation. The problem is particularly difficult in dealing with proper
names. Commercially available systems may only pronounce 50% of proper
names correctly. Research systems do substantially better.
Aside from the difficulties and vagaries of English pronunciation, there is
the further problem that many words (over two hundred) in English are
pronounced differently depending upon the context. These non-homophonic
homomorphs are pronounced differently depending on the part of speech or
which of two words is meant. For example, “does” as an auxiliary verb is
pronounced ‘“‘duz”’ while as the plural noun for female deer is pronounced
“doze.” In other cases, even two nouns can be pronounced differently. For
instance “‘bow”’ is pronounced to rhyme with ‘‘bough”’ when it is the front of
THE HUMAN FACTORS OF VOICE INTERFACES 145
a boat but to rhyme with “‘beaux’’ when it is a ribbon configuration. Again,
current synthesizers rely on fairly simple-minded statistical context and sen-
tence-position rules to make a guess about which pronunciation in such cases
is likely to be correct. However, in the absence of an adequate parse, such
systems will always be prone to error.
Given that a sequence of phonemes for individual words is correctly decided
upon, the synthesizer must then do the work of actually pronouncing this
string of phonemes. There are several approaches to this task. Two main
variables are the choice of the unit of pronunciation and the manner in which
these units are conjoined. The units of speech are either segments of actual
human speech or some abstractions from that; commonly, for example, for-
mant positions, some indications of phonetic features such as nasality, and
whether the source of the sound is periodic or gaussian noise. Some synthe-
sizers have a relatively small vocabulary of fundamental units; for example,
the phonemes. Although notionally the forty or so phonemes of English are
the fundamental units of pronunciation, the same strong co-articulatory effects
that make speech recognition difficult make intelligible, natural sounding speech
difficult. If one uses a small number of fundamental units such as phonemes,
complex rules must be applied so that they may be appropriately modified
depending upon context. Another common choice is to store all the major
phonetic variants as fundamentals units. In this scheme, there are usually
contextually defined variants of particular phonemes. A still larger set of
fundamental building blocks is required in the diphone approach which stores
transition between adjacent phonemes thus requiring only slightly less than
forty times forty fundamentals units (Thomas, et al., 1984). A somewhat
similar approach is to use demi-syllables.
In addition to the requirements for a synthesizer to produce the right se-
quence of sound units, the English language is also subject to a large number
of variations in fundamental frequency, amplitude, speaking rate, spectral tilt,
and degree of articulateness depending upon meaning and intent. These vari-
ations are known collectively as prosody.
The state-of-the-art in speech synthesis is that on a word by word basis,
common words of English are generally pronounced fairly intelligibly. Very
similar sounds such as “T’’, ““K’’, ““P”, are more frequently confused than
they are in real speech. However, given some listening experience with a high
quality synthesizer and the context provided by narrative text, synthetic speech
is intelligible enough so that most listeners can answer comprehension ques-
tions after listening to synthetic speech as well as after listening to real speech
(Pisoni, 1982). Speech synthesizers today, however, do not sound natural and
they make many errors when it comes to prosody, the pronunciation of proper
146 JOHN C. THOMAS
names, and non-homophonic homomorphs. Thus, whether or not today’s
speech synthesis systems are “good enough”’ for an application depends upon
the application. Even subtle task variations within what is labelled as an
application may provide quite different acceptability ratings. For example,
one application of interest to phone companies is automated customer name
and address (ACNA). In this application, a user specifies a phone number
and receives name and address information, i.e., a reverse directory. In some
cases, users wish to verify credit information and may have, for instance, a
check with the customer’s name and address written on it. In such cases,
today’s synthesizers, provided one obtains one of the highest quality, are
sufficient. In other cases, however, sales people may be trying to map out a
territory and need to find the customer’s name and address ‘‘cold.” For this
purpose, today’s commercially available synthesizers are probably not suffi-
ciently accurate.
Guidelines for Using Speech Synthesis
There are several types of applications where speech synthesis provides a
reasonable medium for computer output to a person. Speech output provides
a way of understanding textual material when that is not possible by sight. It
is an alternative for blind people, children too young to read, and the over
one billion illiterate people in the world. The only real alternative in such
cases is live or recorded human voice. For many applications this is prohibi-
tively expensive. Speech synthesis is particularly appropriate when the ma-
terials must be flexibly presented or the textual basis changes frequently.
Speech synthesis is also particularly useful when eyes and hands are busy.
Thus, for instance, it is both more efficient and safer for a machine tool
operator to listen to instructions while focusing their visual system on the task
at hand. A related useful aspect of speech as an output medium is its omni-
directionality. In a sense, it serves as its own orienting signal. So for instance,
on a large factory floor, a combination of alarms with a central visual moni-
toring station can be replaced with verbal warnings. This means that someone
may now hear the warning and go directly to the area where their involvement
is needed rather than having first to go to the visual monitoring station.
Similarly, if someone is making an adjustment in an awkward position inside
a partially completed piece of machinery, that person can get feedback about
the adjustment without moving out of position.
Speech, of course, also offers an alternative means of presenting information
and as such can be a useful adjunct in educational settings or situations where
the human operator is already overloaded. According to Wickens (1984), our
ability to deal with a visually presented spatial task, and listening and com-
THE HUMAN FACTORS OF VOICE INTERFACES 147
prehending verbal materials, is much more independent than trying to deal
with two visually presented tasks, for instance. One can easily imagine the
advantages of presenting problems requiring three dimensional visualization
on a visual display unit while simultaneously giving auditory commentary.
Research is underway to determine the most effective way of using auditory
output in the information overload situation in which fighter pilots often
find themselves.
Another aspect of speech synthesis which opens up a wide number of ap-
plications is the simple ubiquity of the telephone. The telephone offers a cheap,
sturdy, potentially lightweight, and already deployed alternative to visual
display units for the presentation of information. Unlike E-mail transmissions,
the telephone offers point-to-point instant two-way connectivity. Thus, via a
combination of using either touch-tone input or limited speech recognition
and speech synthesis, one can gain access to data that is stored anywhere in
the world from nearly anywhere in the world. Again, it should be noted that
recorded human speech is an alternative in many of these situations but is
generally prohibitively expensive. This is particularly true for information
which changes rapidly; for instance, ‘“‘news’’, or current weather and driving
conditions. Tables 3 and 4 summarize some considerations for recorded speech
vs. synthesis.
Recorded Speech vs. Synthesis
Even if one deploys speech synthesis in an appropriate situation, care must
still be taken to insure that the technology is deployed appropriately within
the application. It should be first noted that since intelligibility is not as high
with speech synthesis as it is with human speech, it is useful to ensure that
there is some redundancy in the messages. Telegraphic short cuts (which were
Table 3.— Guidelines for Use
@ Totally recorded messages are
—natural
—intelligible
—hard to edit
—very hard to update
@ Recombinant recorded messages are
—almost natural
—intelligible
—limited in scope
Synthesis (text-to-speech) is
—flexible (prototype messages)
—easy to edit
—cheap to update
—fairly intelligible
—not natural
—more attention demanding
148 JOHN C. THOMAS
Table 4.— Guidelines for Use
@ Provide information in topic-comment order
@ Provide high level maps of system
@ Use medium length words
@ Avoid words with multiple parts of speech (“‘run time buffer’’?)
e@ Differentiate warnings, prompts, and feedbacks
@ Adopt frequently used words
@ Avoid negations .
e Avoid long strings of nouns (also known as the “Long noun string confusion avoidance principle’’)
@ Verb-object statements are easier than conditionals (‘Enter first name”’ is better than “If first name,
then enter’’)
@ Use consistent command patterns (Forward/background”,, not ‘“‘Next/back’’)
e@ Avoid ambiguous words (‘“‘Last”? = “Final” or ‘“‘Previous’’)
e@ Avoid ‘“‘Telegraphese’’ (Memory cheap keep short unneeded)
originally designed in the 1950’s to save the internal storage space of digital
computers) have continued to be in vogue in instruction manuals and computer
error messages in the much the same way that our appendix survives. Today,
in our anatomy, it only provides grief and serves no useful function. In giving
instructions to be followed, it is generally a good idea to repeat sections in
this manner. “‘Proceed south on interstate 684 and take exit 8. Exit 8 will put
you on Smith Road. You will take Smith Road, north-bound to the third light.
At the third light you will turn right off of Smith Road onto. . . .” In addition,
words should be chosen for messages which are fairly common words and yet
not overly short. Short words tend to be more easily acoustically confused
and are often ambiguous as well. Sentence structures should generally be
active and fairly simple.
One of the things that is difficult about auditory interfaces is keeping track
of the menu structures and where one “is” within that structure. To some
degree these difficulties can be mitigated by using “‘maps”’ where some brief
attention to visual stimuli is possible, by using distinctive voices at various
levels or within groups in a mnemonic way, and by limiting menu choices to
three or four at a time.
Many commercially available synthesis systems have a number of suitable
parameters and defaults for those parameters. It is important not to assume
that the default values are optimal for intelligibility. In many cases, other
values of rate, fundamental frequency, and loudness may improve intelligi-
bility. It may be worthwhile, if you are contemplating using a particular speech
synthesis device, to do preliminary testing to determine a confusion matrix
for the various phonemes. You may find particular confusions that you may
want to avoid in your messages.
Listeners differ quite a bit in their ability to understand synthetic speech
and this ability changes over time. This provides a challenge for the human
factors professional since both within-subject and between-subjects designs
THE HUMAN FACTORS OF VOICE INTERFACES 149
are problematic. It also implies that it is worthwhile to test out speech synthesis
on populations that are truly representative of your users and to realize that
there will be some learning involved. The positive side is that laboratory results
may understate the performance that repeat listeners will eventually achieve
in the field.
In speech synthesis applications, because listeners will improve over time,
and there are large individual differences, it is probably highly desirable to
allow user control of rate and to allow interruptions and replay. Adding a
warning tone or beginning to a speech synthesis message, according to Simpson
and Williams (1980), does not seem to help intelligibility. Since speech syn-
thesis seems to require greater attentional demands than natural speech, this
must be also taken into account.
Additional Speech Technologies
While speech synthesis and speech recognition are the two main voice tech-
nologies, there are also a number of others which have applications in human
computer interactions. One such technology is language detection. In other
words, the computer automatically determines which language is being spo-
ken. This can be useful for directing users to the appropriate person or sub-
system. It can also be used to scan large amounts of auditory data which would
be of interest to a particular person.
Similar applications can be used for speaker identification. At this time,
speaker identification only works within a fairly limited set of people. Speaker
verification can be used in conjunction with speech recognition, but also in
other applications as an added measure of security. Even the simple function
of speech detection can be useful in certain contexts. For example, we could
imagine a phone call that would be forwarded to a secretary if a conversation
were taking place within an office. Similarly, we could alert potential visitors
to the presence or absence of conversation in an office before they entered
for a visit. We could also search phone lines sending data or voice, for the
voice portions to be segregated and processed differently.
While analog techniques for storing and recording and playing human voice
have existed for many decades, there are definitely advantages to storing,
recording, and playing back human voice digitally. In some cases, it allows
cheaper storage, i.e., less physical space. In addition, various error-correction
and noise-elimination algorithms can be brought to bear more easily on digital
speech. Digital speech may also be varied as to rate and fundamental frequency
according to some schemes of digitization. Digitization also allows a number
of security measures to be imposed through encoding-decoding schemes. Dig-
150 JOHN C. THOMAS
ital transmission saves bandwidth in much the same way that digital-speech
storage saves space. Most of the comments in the section above on the pre-
sentation of speech synthesis apply equally well to the presentation of digitized
human speech (but see Table 2).
Summary and Conclusions
Speech technology offers partial solutions for a number of application prob-
lems. The human factors professional should gain an understanding of the
underlying technologies beyond what can be presented here. They should also
familiarize themselves with the empirical work (see references). The main
value, however, of such reading is to get a sense of what is possible and how
to do your own evaluations. You cannot rely on any specific values for rec-
ognition accuracy or synthesis intelligibility. Your own users, tasks, and con-
text will exert too big an influence on what will happen in your application.
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critical reviews, —
Journal of the Washington Academy of Sciences,
Volume 80, Number 4, Pages 153-160, December 1990
A Comparison of Early with Late
Respondents to a Mailed
Questionnaire
Walter E. Boek
College of Democracy
Arlington, VA 22201
ABSTRACT
Differences between early and late respondents to an opinion questionnaire survey,
in which the total response was 98 percent of the universe, are analyzed. Those tending
to respond early were those who were fellows of their Association, attended more meet-
ings, knew more about their Association, felt that their Association’s support of legislation
was important, were better informed about their Association and were in accord with its
policies.
The problem of non-respondents or late respondents is a vexing one for
users of mail questionnaires. The literature contains many hypotheses about
who does not answer questionnaires, whether there is a difference between
respondents and non-respondents and if there is a difference, whether or not
it influences the findings.
Concern about non-respondents has changed during the last 40 years from
not being regarded as posing a threat to inferences from sample surveys,
according to Frankel and Frankel,' to where it was considered so serious that
the American Statistical Association had a National Science Foundation spon-
sored workshop on the non-response issue in 1973.
George Gallup also called attention to this research problem in his article
“Opinion Polling in a Democracy”’.* The most significant work, however, was
a three-volume report® published by a Panel on Incomplete Data established
by the Committee on National Statistics of the Commission on Behavioral
and Social Sciences and Education of the National Academy of Sciences. The
primary focus in this report was on statistical means of controlling errors with
some attention given to methods of increasing response to questionnaires and
interviews.
153
154 W. E. BOEK
Return rates for questionnaire studies vary from a low of about 5% for
those conducted by survey firms doing studies of physician readership of
medical journals to above 90% for some research by sociologists. From a
sample of 1,769 teachers in 62 schools, 983 responded.? In a study of 850 cable
television subscribers, 54% responded after three follow-up letters.” When
part of the universe was given monetary rewards of 25 cents to $2 for returning
the questionnaires, responses increased to 88% but those responding had lower
incomes than the 54% in the first group not given money. A survey of 215
public administrators resulted in an 80.5% return.® A survey of 1,000 members
of a professional executive woman’s organization produced 545 returned forms.’
The questions in these four surveys all seemed to be innocuous as were those
utilized in comparing early with late respondents in the present study.
A compilation and evaluative analysis of the literature on factors affecting
rates of returns of questionnaires was published in the American Sociological
Review.® Response bias of respondents and non-respondents has been dis-
cussed by a number of survey specialists,”-'° Question wording, sponsorship,
readability, layout, and size in relation to rate of return are the subjects of
other authors.!77!
Four factors are mentioned throughout the literature as affecting returns
to mail questionnaires. They are: failures, involvement with and loyalty to
the sponsor, interest in the topic, and education.
Failures are, in this context, those who have not done something considered
‘‘sood”’ by the sponsors of the questionnaire. For example, unemployed al-
umni may consider themselves failures when surveyed by their colleges. That
this type of individual responds later is shown in the studies by Shuttleworth”
and Barnette.”
In another study,” teachers who did not have up-to-date instructional equip-
ment in their classrooms tended not to respond to the complete questionnaire.
They may have felt that they had “failed” to keep up with progressive teaching
methods. Data relating to the failure factor, per se, were not obtained in the
survey reported in this study.
Loyalty to the questionnaire sponsor, may be separated in this study, to
only a small degree, from interest in the topic. That interest in the organization
Or institution is important in the early return of questionnaires is shown in
studies by Phillips, Franzen and Lazarsfeld,*° and Britten and Britten.*’
Method
To meet planning information needs of officers of the American Public
Health Association, a questionnaire was sent to all APHA members in one
state. Questions were designed to seek information such as whether or not
A COMPARISON OF EARLY WITH LATE RESPONDENTS 155
they knew the functions of the sections of their Association, qualifications for
becoming a fellow, legislation the Association had supported, and research
projects it was carrying out.
Other questions were included to determine if the respondents felt that
membership dues they paid to APHA were justified, if they preferred a dif-
ferent method of voting for officers, if one profession should have more to
say in the Association than others, and if they were satisfied with the section
of which they were members.
The questionnaires were all mailed on the same day with a cover letter from
the state health commissioner. A follow-up letter was sent to all non-respon-
dents to the first mailing and a second one to those not responding to the
second letter.
As the questionnaires were returned, each was stamped with the date re-
ceived. A return of 98% of the universe was achieved, 216 out of 220. The
‘Post Card” technique was utilized to obtain the high return in this confidential
survey.*> This compares to the lower return rates of surveys cited earlier in
which most questions solicited information on non-controversial issues.
Respondents were divided into these two groups, “‘early respondents’, who
answered previous to the first follow-up letter, and “‘late respondents”? who
returned their questionnaires after the first follow-up letter. There were so
few who waited until after the second follow-up letter that they were combined
with the late group. As shown in Table 1, there were 143 in the early group
and 73 in the late group.
The objective of the analyses in this study was to determine whether those
responding late to the questionnaire used are significantly different from those
sending them back early. The data do not permit generalizations relating to
questionnaire studies of other topics or of other populations.
In the analyses reported here four variables were selected: background data
on respondents, their knowledge about activities and functions of the Asso-
ciation, their participation in the Association, and their degree of satisfaction
with the Association’s programs for members.
Table 1.—Early and Late Respondents Compared by Profession
Profession
San. Statis- Health
Physician Nurse Eng’r tician Educator Others
When Returned N % N % N % N % N % N %
Early 62 70 29 58 21 62 5 45 10 100 16 70
Late 26 30 asi 42 13 38 6 55 0 0 7 30
Total 88 100 50 100 34 100 1 100 10 100 Zo 100
156 W. E. BOEK
Table 2.—Early and Late Respondents Compared by Affiliation with the Association
Affiliation
Fellow Member Other
When Returned N % N % N %
Early 68 78 70 61 a 36
Late 19 22 45 39 9 64
Total 87 100 115 100 14 100
In relation to background, tabulations were made on their status in the
APHA, that is whether they were a member or fellow, the section of the
Association of which they were affiliated, and the specific profession of each
respondent. Since office holding and chairmanships are confined to fellows,
only a limited idea of participation of respondents could be obtained.
Differences between professions shown in Table 1 are not statistically sig-
nificant at the conventional level (p = .05) by the Chi Square test even though
a larger proportion of health educators and physicians than the other profes-
sions responded early.
Another variable that was examined was whether or not a respondent was
a fellow. Fellows responded earlier as is indicated in Table 2. Although almost
any member working in the health field who wants to apply can become a
fellow, it is likely that those who decide to become fellows have greater interest
in the Association. To become a fellow, however, would be attractive to those
concerned about the activities of the Association, because only fellows are
allowed to hold office and serve on committees. This identification with the
objectives of the APHA might also account for the earlier responses of the
fellows and be congruent with the conclusions reached by Sirles,”” Clausen
and Ford,” and Phillips.*°
At first glance, data on attendance at annual meetings of the Association
(Table 3) would seem to support the role of interest. Early respondents at-
tended more meetings than the late respondents. By the Chi Square test, this
was significant at the p = .O5 level.
Table 3.—Early and Late Respondents Compared by Attendance at the Annual Meeting of their As-
sociation
When Returned
Early Late
Number of Meetings SEE ee
Attended N % N %
None 15 10 17. 23
One or More 128 90 56 a7
Total 143 100 73 100
A COMPARISON OF EARLY WITH LATE RESPONDENTS 157
Table 4.—Members and Others of the Association and their Attendance at Annual Meetings
When Returned
Early Late
Number of Meetings SUUEnEEIIEEEIEEEIEEEEEEEEEEREEIEEE ra
Attended N % N %
None 14 19 i7 31
One or More 61 81 37 69
Total fie) 100 54 100
When the factor of affiliation was taken into account though, the interpre-
tation changed. Of all the fellows, only one had not attended any meetings;
however, a tabulation (Table 4) of the members and others, in relation to
their attendance at meetings, and whether they responded early or late, showed
early respondents attended more meetings than the late ones.
Of interest was whether or not early respondents would be better informed
about activities and functions of their Association than the late respondents.
The APHA adopts positions on federal and state legislation, and supports
federal programs of interest to its members.
In response to the question “Do you know whether or not the APHA
actively supported or opposed any federal legislation this year?” a greater
proportion of the late respondents did not know that their Association sup-
ported federal legislation (Table 5). When tested by the Chi Square test, this
difference was found to be significant at the p = .02 level.
A similar relationship was found (Table 6) when they were asked: ‘‘What
is your feeling about supporting federal agencies in such a way as to protect
them from budgetary cuts and other abuses in any way possible?” A larger
proportion of early respondents reported that this support of federal agencies
was important to them while a higher proportion of the late ones said that
they did not know about this function of their Association. The Chi Square
test indicated that the probability of this happening by chance was low (p =
02).
Because the APHA carries on various studies, respondents were asked to
Table 5.—Respondent’s Knowledge of Their Association’s Support of Federal Legislation
When Questionnaire Was Returned
Early Late
Response N % N %
aes 40 28 9 12
No 11 8 6 8
Don’t Know 92 64 58 80
Total 143 100 fis 100
158 W. E. BOEK
Table 6.—Attitude Toward Support of Relevant Federal Agencies
When Returned
Early Late
Response N % N %
Important to Me 68 48 BH 37
Not Important to Me 14 10 0 0
Don’t Know 12 8 10 14
Didn’t Know About This Function 49 34 36 49
Total 143 100 73 100
list one or two studies they knew about (Table 7). Sixty-six percent of the late
respondents did not name any, while 53% of the early ones did list such
research. This statistically significant difference (p = <.05) indicated that
early respondents were better informed.
In an attempt to learn whether respondents knew the difference between
members and fellows, they were asked this question: “Do you know the
difference between a fellow and a member? If you do, what is it?” In Table
8 it is shown that early respondents were better able to do this than late ones
(p = .05 with the Chi Square test). The three categories of ‘“‘yes”’ answers
have been ranked according to the correctness of the response. Therefore,
“Yes I” includes those individuals giving the correct answer which is those
who have responsible positions in the health field who wish to apply and are
recommended by people who already are fellows. ““Yes II” included those
respondents leaving out either the recommendation requirement or that fel-
lows needed to have a responsible role in public health, while included in
“Yes III” are those stating that to become a fellow a member needed to be
a public health worker.
These questions dealt with qualifications for being a fellow, and, in general,
fellows replied earlier than others, so it was necessary to control the affiliation
variable in Table 8. When this was done, the relationship was not significant.
The difference was larger between the two groups. The fellows were, as was
to be expected, better informed on this topic.
Finally, it was found that early respondents were more satisfied with their
Society’s policy of only fellows being allowed to hold offices and serve on
Table 7.—Whether or Not Respondents Listed Studies They Knew Their Association Had Conducted
When Returned
Early Late
Response N % N %
Yes 76 53 25 34
No 67 47 48 66
Total 143 100 gf) 100
A COMPARISON OF EARLY WITH LATE RESPONDENTS 159
Table 8.—Knowledge of the Difference Between Fellows and Members
When Returned
Early Late
Response N % N %
Wes il 24 17 3 +
Yes II 43 30 20 27
Yes III Oi. 40 32 44
No ie, 13 18 25
Total 143 100 163 100
the Executive Council than those taking longer to return the questionnaires
(p = <.05) (Table 9). Because this question dealt with the privileges of the
fellows, and a greater proportion of fellows answered earlier than members,
it was advisable to control again on the affiliation variable. When this was
done, the difference between early response and high satisfaction with the
Association disappeared. The fellows were satisfied and the members were
dissatisfied. ,
Another question involved physicians working in public health who were
members and fellows of the APHA. The question was: “Should physicians
have more power than members of other professions?’’ Analysis showed that
physicians felt that they should have that power while the other respondents
did not (p = <.05).
Conclusions
Data from this questionnaire survey provided a unique opportunity to eval-
uate demographic bias in research with these instruments, especially because
its completion rate was 98%. The tabulations presented herein show that
misleading conclusions would result from data furnished by respondents to
questionnaire surveys to which a significant proportion did not respond.
In this study interest in the survey sponsor and the topic of the questionnaire
seemed to elicit an early response to it. The members of the Association who
responded early had attended more meetings and were better informed about
functions and activities of their Association.
Table 9.—Attitude Toward Only Fellows Holding Office and Being on The Executive Council
When Returned
Early Late
Response N % N %
Yes 91 64 25 34
No 49 34 35 48
Other 3 w 13 18
Total 143 100 DB 100
160
W. E. BOEK
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Journal of the Washington Academy of Sciences,
Volume 80, Number 4, Pages 161-165, December 1990
The Washington Academy of
Sciences Awards Program for
Scientific Achievement in 1990
C. R. Creveling
National Institute of Diabetes, Digestive, and Kidney Diseases
Bethesda, MD 20982
One of the many ways by which The Washington Academy of Sciences
contributes to the growth and recognition of scientists in the Washington area
is through the awards program of the Academy. Each year the Academy
recognizes scientists who work in the Washington, DC area for scientific work
of merit and distinction. Awards are made for outstanding contributions in
Mathematics and Computer Sciences, Behavioral and Social Sciences, Engi-
neering Sciences, Biological Sciences and Physical Sciences. In addition the
Academy makes an award designated the “Distinguished Career in Science
Award” to recognize persons who have made distinguished and overall con-
tributions to science.
In keeping with the goals of the Academy which include the promotion of
excellence in the teaching of science the Academy also presents awards for
the Teaching of Science. These awards include the Leo Schubert Award for
excellence in college teaching and the Bernice Lambertson Award for excel-
lence in high school teaching.
The awardees are selected from those persons nominated by either Academy
members or the public, by panels of experts in each of the respective fields.
The decisions of the Award Committee are then considered by the Board of
the Academy for final approval.
In 1990, the Awards were presented at a ceremony, held at the Georgetown
University Conference Center, on Friday, May 25th. Following dinner, the
program was opened by the President of the Academy, Robert M. McCracken.
161
162 C. R. CREVELING
After the award was presented, each person selected made a brief presentation
on their work. The awardees were:
Dr. Jesse Bernard Behavioral and Social Sciences
Dr. Angela M. Gronenborn Biological Sciences
Dr. G. Marius Clore Biological Sciences
Dr. Michael R. Moldover Physical Sciences
Dr. Guillermo C. Gaunaurd Engineering Sciences
Mr. Alan O. Plait Leo Schubert Award
Dr. James Edward Falk Leo Schubert Award
Mr. William John Entley Bernice Lambertson Award
Mr. Grover C. Sherlin Special Recognition for Services to
the Washington Academy of Sci-
ences
Behavioral and Social Sciences
The award in the Behavioral and Social Sciences was granted to DR.
JESSIE BERNARD “For her ground-breaking work on the changing role of
women—for making the invisible visible.”’ Dr. Bernard has carved out for
special study the “‘world of women.” Beginning in 1925 she has worked in
this relatively uncharted terrain of scientific research. The titles of her major
books illustrate the range of her contributions: Academic Women, The Future
of Marriage, The Sex Game, The Future of Motherhood, Self-Portrait of a
Family. Her works have challenged most conventional thinking about women.
Drawing upon her own prodigious store of learning, she has traced the chang-
ing role and status of women in modern history. Her explorations have probed
the changing networks of women by social class, ethnicity, age, power, kin
relationships, and friendships. In addition to using the traditional methodol-
ogies of social scientific research, she has uniquely drawn upon qualitative
and largely fugitive materials: letters, diaries, photographs, arts, and crafts.
In doing so she has opened new paradigms for research. She has brought the
insights and understandings of basic science to the controversies surrounding
social issues and problems. Her scholarship has profoundly influenced the
work of modern sociology and of the surrounding disciplines. Dr. Jessie Ber-
nard is not only one of the outstanding scholars of our times, she has also
materially contributed to one of the major social changes in this period—the
changing place of women in society. Dr. Bernard was nominated by Matilda
White Riley.
AWARDS PROGRAM FOR SCIENTIFIC ACHIEVEMENT IN 1990 163
Biological Sciences
The award in the Biological Sciences was conferred on the husband and
wife team of Drs. ANGELA M. GRONENBORN and G. MARIUS CLORE
for their contributions to the development and application of nuclear magnetic
resonance spectroscopy and computer modeling for the determination of the
three-dimensional structure of proteins in solution. Drs. Gronenborn and
Clore have jointly developed an internationally renowned research program
for the determination of three-dimensional structure of proteins and other
macromolecules in solution. Their innovative research employs an integrated
combination of nuclear magnetic resonance spectroscopy (NMR) and sophis-
ticated computer modeling. This method harnesses the power of high magnetic
field NMR spectrometers and modern computers to examine a very large
number of three-dimensional conformations of the thousands of atoms that
comprise proteins and selects those with favorable low-energy structures. This
information coupled with the ranges of hundreds of interatomic distances
derived from two dimensional NMR permits the determination of proteins,
in aqueous solution, with a precision comparable with that of classical x-ray
crystallography. At present the team of Gronenborn and Clore has produced
40 percent of the known protein structures by this technique. Drs. Gronen-
born and Clore not only have made effective use of methods pioneered by
others but have made unique and innovative contributions to this field. These
awardees were nominated by Dr. Edwin D. Becker.
Physical Sciences
The award in the Physical Sciences was accorded to DR. MICHAEL R.
MOLDOVER for outstanding achievements in the measurement of the ther-
mophysical properties of fluids. In particular, for developing and using spher-
ical acoustic resonators to redetermine the universal gas constant R, for
accurately measuring the exponents and amplitudes characterizing phenomena
near the critical points of fluids, and for demonstrating the ubiquitous nature
of wetting layers and wetting transitions. Dr. Moldover has made outstanding
contributions in many areas of the physical sciences, including critical phe-
nomena, fluid interfacial phenomena, and acoustic metrology. He has per-
formed theoretical work, although he is known best for his outstanding and
creative experimental work. His contributions include models for the ther-
modynamic and interfacial properties of fluids and fluid mixtures, and more
recently his work on the characterization of alternatives to the chlorofluoro-
carbon compounds believed to be depleting the Earth’s ozone layer. Dr.
Moldover was nominated by Dr. Victor Nedzelnitsky.
164 C. R. CREVELING
Engineering Sciences
The award in the Engineering Sciences was granted to DR. GUILLERMO
C. GAUNAURD for his outstanding contributions in inverse scattering, par-
ticularly in acoustic resonance scattering. For over twenty years, Dr.Gaunaurd
has been engaged in individual research on the interaction of acoustic, elastic
and electromagnetic waves with material media. This effort has led to a basic
understanding of the scattering processes occurring when waveforms emerging
from projectors such as sonars or radars are incident on and reflected by
penetrable targets, and of the waveforms radiated by bodies when they are
excited into oscillation by various external agents. In brief, these have been
twenty years devoted to the study of the radiation and scattering of mechanical
and electromagnetic waves. Dr. Gaunaurd was nominated by Dr. Albert G.
Gluckman.
Leo Schubert Award For Teaching of Science in College
The Leo Schubert Award for the Teaching of Science in College was pre-
sented to two persons. An award was made to Mr. Alan O. Plait for his
excellence and innovative methods in the teaching of mathematics. Mr. Plait
has had a long and distinguished career in the teaching of science and, par-
ticularly, in mathematics. He has developed and instructed a wide range of
topics in such areas as electronics, mechanical engineering, reliability engi-
neering, and quality assurance and control. Since 1963 he has taught math-
ematics. He received the USDA Graduate School Faculty Excellence Award
in 1986. Mr. Plait served as Chairman of the Mathematics and Statistics Ad-
visory Board from 1987 to 1989. Under his leadership the school significantly
broadened its offerings in mathematics and advanced statistics. Mr. Plait, by
incorporating anecdotes on the history and development of calculus, reveals
a rarely seen dimension of calculus to his students. Formulas and solutions
take on reality with real people attempting to find the answer to real problems.
Mr. Plait’s dynamic ability in the teaching of mathematics has become leg-
endary throughout the Graduate Program of the USDA. Mr. Plait was nom-
inated by Drs. Philip Hudson and Ronald MacNab.
The Leo Schubert Award was also given to DR. JAMES EDWARD FALK
for his dedicated and enthusiastic teaching of applied mathematics and op-
erations research, and for his sympathetic and valuable counseling of college
students. Dr. Falk is Professor of Operations Research in the Department of
Operations Research of The George Washington University. One phrase that
typified Dr. Falk is ‘‘clarity of exposition” which underlies his outstanding
AWARDS PROGRAM FOR SCIENTIFIC ACHIEVEMENT IN 1990 165
abilities as a teacher. He is able to present areas of applied mathematics so
coherently and lucidly that students are drawn to the beauty of mathematics
and to the value of its application. Dr. Falk’s deep interest in and commitment
to his subjects, both mathematical and human, are manifest in the excellence
of his teaching. Because of his empathy with students at all levels, Dr. Falk
is a much sought after counselor with respect to academic programs, research,
and professional concerns. Dr. Falk was nominated by Dr. Richard M. Soland.
Bernice Lambertson Award For Teaching of Science in High School
The Bernice Lambertson Award for the Teaching of Science in High School
was granted to MR. WILLIAM JOHN ENTLEY for his devotion to the
teaching profession and endless energy directed toward the preparation of
students for higher education and the real world. After twenty years as a
physicist and engineer, Mr. Entley entered the teaching profession as a high-
school physics teacher. Mr.Entley has promoted a thorough understanding of
physics and stressed the relationship of physics and the other sciences to
everyday life. In his teaching, Mr. Entley emphasizes practicality and logical
objective thinking, the need for intellectual honesty, and the necessity to write
and communicate effectively. He has devoted much of his own time after
hours, on weekends, and during the summer months to extracurricular activ-
ities that involve students in dynamic experiences in the mixed disciplines of
present-day science. Mr. Entley was nominated by Maynard J. Pro.
Special Award For Services to the Washington Academy of Sciences
The awards ceremony ended with the granting of a Special Award of Rec-
ognition to Mr. GROVER C. SHERLIN for his many years of devoted service
to the Washington Academy of Sciences. Mr. Sherlin, in many cases single-
handledly, maintained the records, mailing lists, the library of the Journal of
the Washington Academy of Sciences, and the multitude of administrative
details that provide the life blood of the organization.
The Academy thanks the Chairpersons of each of the selection committees
for their diligent efforts in the selection of outstanding candidates in 1990.
Journal of the Washington Academy of Sciences,
Volume 80, Number 4, Pages 166-170, December 1990
President’s Report to the
Membership for the year 1989-90
Robert H. McCracken
Bethesda, MD
Thanks to a group of dedicated, supportive, and active individuals, the
Academy program from June 1989 through May 1990 was unusually useful.
While it was necessary to make adjustments, solve some problems, and cope
with some obstacles, administrative emphasis was placed upon the useful,
external, charter functions of the Academy.
There was a pressing need to bring expenses within income. This was ac-
complished by steps which simultaneously increased the usefulness of the
Academy.
With the help of a select group of fine people, costs were brought well
under control, and a program of activities and lectures was developed which
was highly useful to the educational system, the scientific community, and the
public.
An objective of this administration, in promotion of science education, was
to foster rapport with the University of the District of Columbia and both the
scientific community and the local neighborhood. To this end, and to reduce
high costs and eliminate severe parking problems, we moved the Academy’s
scientific and board meetings to the University of DC, where both a Metrorail
station and a parking garage are available within a few feet, and the Academy
is not charged for meeting space. (The official headquarters remain, at least
until 1992, at 1101 N. Highland Street, Arlington, VA 22201.)
Speakers and their guests were hosted at dinner in a nearby restaurant. As
in the past, a reception preceded each scientific colloquium, but now with
volunteers, chiefly Edith Corliss, expertly providing a buffet of delightful
variety, at only a small cost. The substantial saving (several hundred dollars
per meeting) made possible another objective: to admit students and faculty
166
PRESIDENT’S REPORT 167
at no cost, and others for a very nominal charge. The much lower cost, far
greater convenience, and current relevance encouraged attendance.
Many scientists and others who attended Academy functions at the Uni-
versity for the first time expressed very favorable impressions.
Another cost-cutting measure improved efficiency and accuracy by having
the Journal sent to Academy Headquarters where it was mailed at a $100
saving by volunteers.
Another objective was to employ the monthly scientific colloquia as a forum
for useful, cross-discipline dissemination of the status, problems, and progress
of leading work in the respective fields.
Program Chair William Busch, of NOAA, brought eminent scientists to our
scientific programs, usually co-sponsored by Academy affiliates, to dissemi-
nate the current status of relevant work at the horizons of their fields.
One of the most valuable functions of the Academy, the Washington Junior
Academy of Sciences continued its excellent contributions to the development
of tomorrow’s leadership under the uniquely skillful guidance of Marylin Krup-
saw, who was authorized to extend her fine work to the intermediate school
level.
Another continuing, very important function for education, to which we
also made some valuable new appointments, is the Joint Board on Science
and Engineering Education. The JBSEE is sponsored by the Academy and
the District of Columbia Council of Engineering and Architectural Societies;
under the dedicated leadership of Dr. Donald Roe, it provides resource people
and contact representatives for all the public, private, and parochial schools
in the metropolitan DC area.
Competent, effective, inspired volunteerism is the life blood of non-profit
organizations. At the risk of inadvertently missing some, for which, if so, I
apologize, I thank the following for their dedication and support:
Dr. Jean Boek, who so ably chaired the nominating committee and assisted
with other details; Dr. Philip L. Brach, Dean of the College of Physical
Sciences, Engineering, and Technology, for his kind hospitality in hosting the
Academy programs at the University of DC; Dr. William S. Busch, Program
Manager, NOAA Undersea Research, who, as program chairman provided
a valuable, relevant series of colloquia; Edith Corliss, both for her function
as Vice President for Affiliate Affairs and for providing the excellent reception
buffets; Dr. Cyrus R. Creveling, who, as chairman of the awards committee,
administered an impressive awards program; Norman Doctor, for his generous
help with the membership data-base and related problems; Dr. Thomas W.
Doeppner, both for his service on the bylaws committee and for helpful advice
on other matters; Dr. Alphonse F. Forziati, for chairing the committee of
168 ROBERT H. McCRACKEN
tellers; Dr. William R. Graver and Dr. J. Terrell Hoffeld, for their help with
the bylaws; Mrs. Marylin Krupsaw, for her outstanding work with students,
as Vice President of the Washington Junior Academy of Sciences; Dr. Stanley
G. Leftwich, both for his fine work as chairman of the bylaws committee, and
for dedicated support in other matters; Eric O. Nystrom, for his substantial
contributions in providing audio-visual services for Academy affairs; Dr. Don-
ald W. Roe, for his valuable work as chairman of the Joint Board on Science
and Engineering Education; Grover C. Sherlin, Treasurer, for more dedicated
service in many more areas than could be listed on this page; Dr. Simon W.
Strauss, our Eminent Scholar in Residence, for his wise counsel, guidance,
and help on many matters.
Grover Sherlin, upon his election as treasurer, acquired and expertly over-
came some serious problems. An independent, outside auditor was engaged
(donated, at no cost to the Academy) who initially found that without the
data that Sherlin had no access to, it was impossible to submit an accurate
audit. As information became available, Norman Doctor kindly volunteered
his effective assistance in assembling data and establishing an improved com-
puterized data-base.
Working diligently with records of past years, Mr. Sherlin, with the coop-
eration of the Internal Revenue Service, developed corrections of previous
years’ irregularities, which led to the refunding to the Academy, with interest,
of several thousand dollars of previously imposed penalties.
Mr. Sherlin also helped with the mountainous task of reestablishing and
updating our affiliate society relations. He was also faced with the necessity
of reassembling a valid membership list from incomplete information.
Dr. Stanley Leftwich chaired a committee to correct several inconsistencies
and errors in the bylaws and to add a needed provision regarding conflict of
interest. The rewrite was passed by the Academy membership in an almost
unanimous (approximately 97 percent) vote.
Very dependable, high-quality audio-visual services were regularly provided
at no cost by Eric Nystrom, using overhead projector, slide projector, radio
microphone, amplifier-speaker system, and recorder, lent by National Capital
Astronomers. We opened our program series with a special, free, public event
at the University of the DC, co-sponsored with National Capital Astronomers:
A Voyager-Neptune Fly-by party for the public, students, and others, free of
charge, all costs privately donated, at no cost to the Academy. A large mi-
crowave antenna was rented to receive the Voyager images from the NASA
satellite, which were projected to the full screen in an auditorium. Enthusiastic
participants saw the Voyager images of Neptune and Triton upon arrival of
PRESIDENT’S REPORT 169
the radio signals at the Earth. A continental breakfast (costs donated) was
also provided at no cost to the guests of the Academy.
It was gratifying to see such public enthusiasm at three o’clock in the morn-
ing, and on until about 9:30 AM.
We thank Dr. Philip Brach, Dean of the College of Physical Sciences,
Engineering, and Technology, for hosting the program, as well as other Acad-
emy programs, which we believe were, as intended, of mutual benefit to the
University and the Academy, as well as to the public, in building good neigh-
borhood relations. We also thank Radio Station WGMS for not only repeat-
edly announcing the program, but also for voluntarily emphasizing it by playing
Gustav Hoslst’s Suite, ‘““The Planets”’ for us!
The September lecture, ““Voyager—Neptune—Triton,” by Dr. Michael
Kaiser, NASA Goddard Space Flight Center, reviewed early scientific results
of that mission. In October, we heard “‘New French Marine Technology Ex-
tends Horizons of Undersea Exploration,” by Dr. Guy Imbert, Centre Na-
tionale de la Researche Scientifique, Marseille. He described two remarkable
current developments that substantially extend human diving depth and time
limitations, using new mixtures of breathing gas and diving equipment. In
November, “A Palladium Curtain Descends over Utah”’ discussion by Dr.
Robert L. Park, Physics Department, University of Maryland, put the hot
topic of “cold fusion” to rest, detailing the reasons. In his January 1990
presentation, ‘Quasars and Quakes,” Dr. Thomas A. Clark, a radio astron-
omer with NASA Goddard Space Flight Center, described his work imme-
diately following the Loma Prieta earthquake, and continuing. With an “‘in-
verted” extremely accurate astronomical star-position measuring technique,
very long baseline interferometry, he used the farthest observable objects in
the universe—quasars—to measure the motions and velocities of the Pacific
and North American tectonic plates, to an accuracy of 1 cm. He described
the work and gave results of these important, ongoing measurements at several
sites in California, Alaska, Hawaii, Japan and elsewhere. In his February
lecture, “Bright Light Eye Damage: Infrared, Ultraviolet, and Blue,’ David
Sliney, an ophthalmic health physicist at Edgewood Arsenal, advised of cur-
rent knowledge on the damage mechanisms of various wavelengths of light,
including the dangerous visible blue. Wear your amber ‘“‘blue blockers”? when
exposed to bright white or blue! In March, well-known meteorologist and
Academy member, Glen Brier, NOAA and University of Colorado, reported
his current discovery of ‘Significant Periodicities in El Nino,’ which have
globel climatic implications. April brought Kurt Stehling, NOAA, with an
assessment of the “Future Potential of Lighter-than-air Craft in Military and
170 ROBERT H. McCRACKEN
Civilian Applications.”” An eminent scientist in this field, he was also the
balloon pilot in the popular IMAX film. “To Fly.”
In May, the annual Academy Awards dinner and ceremony were impres-
sively arranged and conducted by Dr. Cyrus R. Creveling, Chair of the Awards
Committee, at Georgetown University. For the list of awards and awardees,
see Dr. Creveling’s report elsewhere in this issue. I am privileged to add my
hearty congratulations to the winners of these awards.
Other important contacts were made for the Academy for future devel-
opment of the enormous potential of the more than a half hundred professional
societies in DC. Long-range goals, too long for short tenure, but while it
lasted, June 1989—May 1990 was a very good year. I sincerely thank you for
your support.
Journal of the Washington Academy of Sciences,
Volume 80, Number 4, Pages 171-186, December 1990
1990 Washington Academy of Sciences Membership Directory
M = Member; F = Fellow; LM = Life Member; LF = Life Fellow; EM = Emeritus
Member; EF = Emeritus Fellow; NRF = Non-Resident Fellow.
ABDULNUR, SUHEIL F. (Dr) 5715 Glenwood Rd., Bethesda, MD 20817 (F)
ABELSON, PHILIP H. (Dr) 4244 50th St., NW, Washington, DC 20016 (F)
ABRAHAM, GEORGE (Dr) 3107 Westover Dr., SE, Washington, DC 20020 (F)
ABSOLON, KAREL B. (Dr) 11225 Huntover Dr., Rockville, MD 20852 (F)
ACHTER, MEYER R. (Dr) 417 Sth St., SE, Washington, DC 20003 (EF)
ADAMS, CAROLINE L. (Dr) 242 N. Granada St., Arlington, VA 22203 (EM)
ADLER, VICTOR E. (Mr) 8540 Pineway Court, Laurel, MD 20723 (EF)
AFFRONTI, LEWIS F. (Dr) 5003 Woodland Way, Annandale, VA 22003 (F)
ALDRIDGE, MARY H. (Dr) 7904 Hackamore Dr., Potomac, MD 20854-3825 (EF)
ALEXANDER, BENJAMIN H. (Dr) P.O. Box 41126 NE, Washington, DC 20018 (EF)
ALICATA, J. E. (Dr) 1434 Punahou St., Apt. 736, Honolulu, HI 96822 (EF)
ALLEN, J. FRANCES (Dr) P.O. Box 284 (Meeker Hollow Rd.), Roxbury, NY 12474-0284 (NRF)
ANDRUS, EDWARD D. (Mr) 2497 Patricia Court, Falls Church, VA 22043 (M)
ARGAUER, ROBERT J. (Dr) 4208 Everett St., Kensington, MD 20895 (F)
ARONSON, CASPER J. (Mr) 3401 Oberon St., Kensington, MD 20895 (EM)
ARSEM, COLLINS (Mr) 10821 Admirals Way, Potomac, MD 20854 (M)
ARVESON, PAUL T. (Mr) 10205 Folk St., Silver Spring, MD 20902 (F)
AXELROD, JULIUS (Dr) 10401 Grosvenor Place, Apt. 1209, Bethesda, MD 20852 (EF)
AXILROD, BENJAMIN M. (Dr) 9216 Edgewood Dr., Gaithersburg, MD 20877 (EF)
BAILEY, R. CLIFTON (Dr) 6507 Divine St., McLean, VA 22101 (LF)
BAKER, ARTHUR A. (Dr) 5201 Westwood Dr., Bethesda, MD 20816 (EF)
BAKER, LEONARD (Dr) 4720 Sentinel Dr., Bethesda, MD 20816 (M)
BAKER, LOUIS C. W. (Dr) Dept. of Chemistry, Georgetown University, Washington, DC 20057 (F)
BALLARD, LOWELL D. (Mr) 7823 Mineral Springs Dr., Gaithersburg, MD 20877 (F)
BARBOUR, LARRY L. (Mr) Rural Route 1, Box 492, Great Meadows, NJ 07838 (M)
BARTFELD, CHARLES I. (Dr) 6007 Kirby Rd., Bethesda, MD 20817-6247 (M)
BATAVIA, ANDREW I. (Mr) 700 Seventh St., SW, Apt. 813, Washington, DC 20024 (LF)
BAUMANN, ROBERT C. (Mr) 9308 Woodberry St., Seabrook, MD 20706 (F)
BEACH, LOUIS A. (Dr) 1200 Waynewood Blvd., Alexandria, VA 22308-1842 (F)
BECKER, DONALD A. (Mr) 13115 Dauphine St., Silver Spring, MD 20906 (F)
BECKER, EDWIN D. (Dr) N.I.H., Bldg 2, Room 122, Bethesda, MD 20892 (F)
BECKMANN, ROBERT B. (Dr) 10218 Democracy Lane, Potomac, MD 20854 (F)
BEKEY, IVAN (Mr) 4624 Quarter Charge Dr., Annandale, VA 22003 (F)
BENDER, MAURICE (Dr) 16518 N.E. Second Place, Bellevue, WA 98008 (EF)
BENESCH, WILLIAM M. (Dr) 4444 Linnean Ave., NW, Washington, DC 20008 (LF)
BENJAMIN, CHESTER R. (Dr) 315 Timberwood Ave., Silver Spring, MD 20901 (EF)
BENNETT, JOHN A. (Mr) 7405 Denton Rd., Bethesda, MD 20814 (F)
171
172 1990 MEMBERSHIP DIRECTORY
BENSON, WILLIAM M. (Dr) 636 Massachusetts Ave., NE, Washington, DC 20002 (F)
BERGMANN, OTTO (Dr) Dept. of Physics, George Washington University, Washington, DC 20052 (F)
BERKSON, HAROLD (Dr) 12001 Whippoorwill Lane, Rockville, MD 20852 (EM)
BERNETT, MARIANNE K. (Mrs) 5337 Taney Ave., Alexandria, VA 22304 (EM)
BERNSTEIN, BERNARD (Mr) 7420 Westlake Terrace, Apt. 608, Bethesda, MD 20817 (M)
BESTUL, ALDEN B. (Dr) 9400 Overlea Dr., Rockville, MD 20850 (F)
BETTS, ALLEN W. (Mr) 2510 South Ivanhoe Place, Denver, CO 80222 (M)
BHAGAT, SATINDAR M. (Prof) 112 Marine Terrace, Silver Spring, MD 20904 (F)
BICKLEY, WILLIAM E. (Dr) 6516 Fortieth Ave., University Park, Hyattsville, MD 20782 (EF)
BIRKS, LAVERNE S. (Mr) 306 Lands End Dr., Chapin, NC 29036 (EF)
BISHOP, WILLIAM P. (Dr) Desert Research Institute, 2505 Chandler Dr., Suite 1, Las Vegas, NV 89120
(NRF)
BLACKMON, RICHARD F. (Mr) Quintilian Institute, P.O. Box 9351, Arlington, VA 22209-0351 (M)
BLACKSTEN, HARRY RIC (Mr) 4413 N. 18th St., Arlington, VA 22207 (M)
BLANCHARD, DAVID L. (Dr) 1015 McCeney Ave., Silver Spring, MD 20901 (LF)
BLANK, CHARLES A. (Dr) 7085 46th Ave. West., Apt. 173, Bradenton, FL 34210 (NRF)
BLOCH, CAROLYN C. (Mrs) P.O. Box 1889, Rockville, MD 20849 (M)
BLUNT, ROBERT F. (Dr) 5411 Moorland Lane, Bethesda, MD 20814 (F)
BOEK, HEATHER (Dr) SP-FR-5-1, Corning Glass Works, Corning, NY 14831 (M)
BOEK, JEAN K. (Dr) National Graduate University, 1101 N. Highland St., Arlington, VA 22201 (LF)
BOEK, WALTER E. (Dr) 5011 Lowell St., NW, Washington, DC 20016 (F)
BOGNER, M. SUE (Dr) 9322 Friars Rd., Bethesda, MD 20817 (LF)
BONEAU, C. ALAN (Dr) 5305 Waneta Rd., Bethesda, MD 20816 (F)
BORIS, JAY PAUL (Dr) 3516 Duff Dr., Falls Church, VA 22041 (F)
BOTBOL, JOSEPH MOSES (Dr) 60 Curtis St., Falmouth, MA, 02540 (F)
BOURGEOIS, LOUIS D. (Dr) 8701 Bradmoor Dr., Bethesda, MD 20817 (F)
BOURGEOIS, MARIE J. (Dr) 8701 Bradmoor Dr., Bethesda, MD 20817 (F)
BOWMAN, THOMAS E. (Dr) Smithsonian Institution, Invertebrate Zoology, NHB Mail Stop 163,
Washington, DC 20560 (F)
BOYD, WENDELL J. (Mr) 6307 Balfour Dr., Hyattsville, MD 20782 (M)
BRADY, ROBERT F., JR. (Dr) 706 Hope Lane, Gaithersburg, MD 20878 (F)
BRANCATO, EMANUEL L. (Dr) 7370 Hallmark Rd., Clarksville, MD 21029 (F)
BRANDEWIE, DONALD F. (Mr) 6811 Field Master Dr., Springfield, VA 22153 (F)
BRENNER, ABNER (Dr) 7204 Pomander Lane, Chevy Chase, MD 20815 (F)
BRIER, GLENN W. (Mr) 1729 N. Harrison St., Arlington, VA 22205 (LF)
BRISKMAN, ROBERT D. (Mr) 6728 Newbold Dr., Bethesda, MD 20817 (F)
BROADHURST, MARTIN G. (Dr) 116 Ridge Rd., Box 163, Washington Grove, MD 20880 (F)
BROWN, BRICKMAN (Mr) 6811 Nesbitt Place, McLean, VA 22101 (M)
BROWN, ELISE A. B. (Dr) 6811 Nesbitt Place, McLean, VA 22101 (LF)
BRUCK, STEPHEN D. (Dr) 3247 St. Augustine Court, Olney, MD 20832 (F)
BRYAN, MILTON M. (Mr) 3322 N. Glebe Rd., Arlington, VA 22207 (M)
BURAS, EDMUND M., JR. (Mr) 824 Burnt Mills Ave., Silver Spring, MD 20901 (EF)
BUSCH, WILLIAM S. (Mr) 1035 Sun Valley Dr., Annapolis, MD 21401 (M)
BUTTERMORE, DONALD O. (Mr) 1519 N. Utah St., Arlington, VA 22207 (LF)
CACERES, CESAR A. (Dr) 1759 Que St., NW, Washington, DC 20009 (M)
CAHNMAN, HUGO N. (Mr) CASSO-SOLAR Corp., P.O. Box 163, Pomona, NY 10970 (M)
CAMPBELL, LOWELL E. (Mr) 14000 Pond View Rd., Silver Spring, MD 20905 (F)
CANNON, EDWARD W. (Dr) 18023 134th Ave., Sun City West, AZ 85375 (NRF)
CANTELO, WILLIAM W. (Dr) 11702 Wayneridge St., Fulton, MD 20759 (F)
CARROLL, WILLIAM R. (Dr) 4802 Broad Brook Dr., Bethesda, MD 20814 (EF)
1990 MEMBERSHIP DIRECTORY 173
CARTER, HUGH (Dr) 158 N. Harrison St., Princeton, NJ 08540 (EF)
CASH, EDITH K. (Ms) 505 Clubhouse Rd., Binghamton, NY 13903 (EF)
CERRONI, MATTHEW, J. (Mr) 12538 Browns Ferry Rd., Herndon, VA 22070 (M)
CHAMBERS, RANDALL M. (Dr) 2704 Winstead Circle, Wichita, KS 67226 (NRF)
CHAPLIN, HARVEY R., JR. (Dr) 1561 Forest Villa Lane, McLean, VA 22101 (F)
CHAPMAN, ROBERT D. (Dr) 10976 Swansfield Rd., Columbia, MD 21044 (F)
CHEEK, CONRAD H. (Dr) 4334 H St., SE, Washington, DC 20019 (F)
CHEZEM, CURTIS G. (Dr) 3378 Wisteria St., Eugene, OR 97404 (EF)
CHI, MICHAEL (Dr) 2000 N. 14th St., Suite 310, Arlington, VA 22201 (F)
CHRISTIANSEN, MERYL N. (Dr) 4603 Barbara Dr., Beltsville, MD 20705 (EF)
CIVEROLO, EDWIN L. (Dr) 12340 Shadetree Lane, Laurel, MD 20708 (F)
CLAIRE, CHARLES N. (Mr) 4403 14th St., NW, Washington, DC 20011 (F)
CLARK, GEORGE E., JR. (Mr) 4022 N. Stafford St., Arlington, VA 22207 (F)
CLEVEN, GALE W. (Dr) P.O. Box 998, Maggie Valley, NC 28751 (EF)
CLIFF, RODGER A. (Dr) 2331 Cheshire Way, Redwood City, CA 94061 (M)
CLINE, THOMAS LYTTON (Dr) 13708 Sherwood Forest Dr., Silver Spring, MD 20904 (F)
COATES, JOSEPH F. (Mr) 3738 Kanawha St., NW, Washington, DC 20015 (F)
COFFEY, TIMOTHY P. (Dr) Naval Research Laboratory, Code 1001, Washington, DC 20375-5000 (F)
COLE, RALPH I. (Mr) 3705 S. George Mason Dr., Apt. 1515, South Falls Church, VA 22041 (F)
COLWELL, RITA R. (Dr) Dept. Microbiology, University of Maryland, College Park, MD 20742 (LF)
COMPTON, W. DALE (Dr) Ford Motor Company, P.O. Box 1603, Dearborn, MI 48121 (NRF)
CONDELL, WILLIAM J., JR. (Dr) 4511 Gretna Green, Bethesda, MD 20814 (F)
CONNELLY, EDWARD MCD. (Mr) 1625 Autumnwood Dr., Reston, VA 22094 (F)
COOK, RICHARD K. (Dr) 4111 Bel Pre Rd., Rockville, MD 20853 (F)
COOPER, KENNETH W. (Dr) 4497 Picacho Dr., Riverside, CA 92507 (EF)
CORLISS, EDITH L. R. (Mrs) 2955 Albemarle St., NW, Washington, DC 20008 (LF)
CORMACK, JOHN G. (Mr) 10263 Gainsborough Rd., Potomac, MD 20854 (M)
COSTRELL, LOUIS (Mr) 621 Interlachen Dr., Silver Spring, MD 20906 (F)
COTHERN, C. RICHARD (Dr) 4732 Merivale Rd., Chevy Chase, MD 20815 (F)
COTTERILL, CARL H. (Mr) 6030 Corland Court, McLean, VA 22101 (F)
CRAIN, DARRELL C. (M.D.) 6422 Garnett Dr., Chevy Chase, MD 20815 (F)
CREVELING, CYRUS R. (Dr) 4516 Amherst Lane, Bethesda, MD 20814 (F)
CULBERT, DOROTHY K. (Mrs) 109 Calle La Pena, Santa Fe, NM 87501 (EF)
CURRAN, HAROLD R. (Dr) 19310 Club House Rd., Gaithersburg, MD 20879-3829 (EF)
CURRIE, CHARLES L., S. J. (Dr) Georgetown University, Washington, DC 20057 (F)
CURTIS, ROGER W. (Dr) 6308 Valley Rd., Bethesda, MD 20817 (EF)
CUTKOSKY, ROBERT DALE (Mr) 19150 Roman Way, Gaithersburg, MD 20879 (F)
D’ANTONIO, WILLIAM V. (Dr) 3701 Connecticut Ave., NW, Apt. 818, Washington, DC 20008 (F)
DAVIS, ANDREW VIVIAN (Mr) 4201 Mass. Ave., NW, Washington, DC 20016 (M)
DAVIS, CHARLES M., JR. (Dr) 8458 Portland Place, McLean, VA 22102 (M)
DAVIS, MARION MACLEAN (Dr) Crosslands, Apt. 100, Kennett Square, PA 19348 (LF)
DAVIS, MILES (Dr) 1214 Bolton St., Baltimore, MD 21217-4111 (M)
DAVIS, ROBERT E. (Dr) 1793 Rochester St., Crofton, MD 21114 (F)
DAVISON, MARGARET C. (Mrs) 2928 N. 26th St., Arlington, VA 22207 (M)
DAVISSON, JAMES W. (Dr) 400 Cedar Ridge Rd., Oxon Hill, MD 20745 (EF)
DAWSON, ROY C. (Dr) 4019 Beechwood Rd., Hyattsville, MD 20782 (EF)
DAWSON, VICTOR C. D. (Dr) 9406 Curran Rd., Silver Spring, MD 20901 (F)
DEAL, GEORGE E. (Dr) 6245 Park Rd., McLean, VA 22101 (F)
DEBERRY, MARIAN B. (Mrs) 3608 17th St., NE, Washington, DC 20018 (EM)
DEDRICK, ROBERT L. (Dr) 1633 Warner Ave., McLean, VA 22101 (F)
174 19909 MEMBERSHIP DIRECTORY
DELANEY, WAYNE R. (Mr) 602 Oak St., Farmville, VA 23901-1118 (M)
DEMING, W. EDWARDS (Dr) 4924 Butterworth Place, NW, Washington, DC 20016 (F)
DEMUTH, HAL P. (Cdr) 24 S. Washington St., Winchester, VA 22601 (NRF)
DENNIS, BERNARD K. (Mr) 915 Country Club Dr., Vienna, VA 22180 (F)
DESLATTES, RICHARD D. (Dr) 610 Aster Blvd., Rockville, MD 20850 (F)
DEUTSCH, STANLEY (Dr) 7109 Lava Rock Lane, Bethesda, MD 20817 (EF)
DEVEY, GILBERT B. (Mr) 2801 New Mexico Ave., NW, Washington, DC 20007 (F)
DEVIN, CHARLES, JR. (Dr) 629 Blossom Dr., Rockville, MD 20850 (M)
DEVOE, JAMES R. (Mr) 11708 Parkridge Dr., Gaithersburg, MD 20878 (F)
DEWIT, ROLAND (Dr) 11812 Tifton Dr., Rockville, MD 20854 (F)
DICKSON, GEORGE (Mr) 52 Orchard Way North, Rockville, MD 20854 (F)
DIMOCK, DAVID A. (Mr) 4291 Molesworth Terrace, Mt. Airy, MD 21771 (EF)
DOCTOR, NORMAN (Mr) 6 Tegner Court, Rockville, MD 20850 (F)
DOEPPNER, THOMAS W. (Col) 8323 Orange Court, Alexandria, VA 22309 (LF)
DONALDSON, EVA G. (Ms) 3941 Ames St., NE, Washington, DC 20019 (F)
DONALDSON, JOHANNA B. (Mrs) 3020 N. Edison St., Arlington, VA 22207 (F)
DONNERT, HERMANN J. (Dr) Dept. of Nuclear Engineering, Ward Hall, Kansas State University,
Manhattan, KS 66506-7039 (NRF)
DOOLING, ROBERT J. (Dr) 4812 Mori Dr., Rockville, MD 20853 (F)
DOUGLAS, THOMAS B. (Dr) 3031 Sedgwick St., NW, Washington, DC 20008 (EF)
DRAEGER, HAROLD R. (Dr) 1201 N. 4th St., Tucson, AZ 85705 (EF)
DUBEY, SATYA D. (Dr) 7712 Groton Rd., West Bethesda, MD 20817 (EF)
DUFFEY, DICK (Dr) Chem-Nuclear Engineering Dept., University of Maryland, College Park, MD
20742 (LF)
DUKE, JAMES A. (Mr) 8210 Murphy Rd., Fulton, MD 20759 (F)
DUNCOMBE, RAYNOR L. (Dr) 1804 Vance Circle, Austin, TX 78701 (NRF)
DUNKUM, WILLIAM W. (Dr) 1561 Pensacola St., Apt. 2306, Honolulu, HI 96822 (EF)
DUPONT, JOHN ELEUTHERE (Mr) P.O. Box 297, Newtown Square, PA 19073 (NRF)
DURIE, EDYTHE G. (Mrs) 4408 Braeburn Dr., Fairfax, VA 22032-1845 (F)
EDINGER, STANLEY E. (Dr) 5901 Montrose Rd., Apt. 404N, Rockville, MD 20852 (F)
EDMUND, NORMAN W. (Mr) 407 Northeast 3rd Ave., Fort Lauderdale, FL 33301 (M)
EISENHART, CHURCHILL (Dr) 9629 Elrod Rd., Kensington, MD 20895 (EF)
EL-BISI, HAMED M. (Dr) 258 Bishops Forest Dr., Waltham, MA 02154 (M)
ELASSAL, ATEF A. (Dr) 1538 Red Rock Court, Vienna, VA 22182 (F)
ELISBERG, F. MARILYN (Mrs) 4008 Queen Mary Drive, Olney, MD 20832 (F)
ELLIOTT, F. E. (Dr) 7507 Grange Hall Dr., Fort Washington, MD 20744 (EF)
EMERSON, K. C. (Dr) 560 Boulder Dr., Sanibel, FL 33957 (F)
ENDO, BURTON Y. (Dr) 9215 Wofford Lane, College Park, MD 20740 (F)
ENGLAR, ROBERT JOHN (Mr) 3269 Catkin Court, Marietta, GA 30066 (F)
ETTER, PAUL C. (Mr) 16609 Bethayres Rd., Rockville, MD 20855-2043 (F)
ETZIONI, AMITAI (Dr) 2700 Virginia Ave., NW, Apt. 1002, Washington, DC 20037 (F)
EVERSTINE, GORDON C. (Dr) 12020 Golden Twig Court, Gaithersburg, MD 20878 (F)
EWERS, JOHN C. (Mr) 4432 N. 26th Rd., Arlington, VA 22207 (EF)
FARLEE, CORALIE (Dr) 389 O St., SW, Washington, DC 20024 (F)
FARMER, ROBERT F.,, III (Dr) 21954 N. Green Forest Rd., Barrington, IL 60010-2460 (NRF)
FAULKNER, JOSEPH A. (Mr) Route 2, Box 185 C, Lewes, DE 19958 (F)
FAUST, WILLIAM R. (Dr) 5907 Walnut St., Temple Hills, MD 20748 (F)
FEARN, JAMES E. (Dr) 4446 Alabama Ave., SE, Washington, DC 20019 (F)
FEINGOLD, S. NORMAN (Dr) 9707 Singleton Dr., Bethesda, MD 20817 (F)
FERRELL, RICHARD A. (Dr) 6611 Wells Parkway, University Park, MD 20782 (F)
1990 MEMBERSHIP DIRECTORY 175
FILIPESCU, NICOLAE (Dr) 5020 Little Falls Rd., Arlington, VA 22207 (F)
FINKELSTEIN, ROBERT (Mr) Robotic Technology, Inc., 10001 Crestleigh Lane, Potomac, MD 20854
(M)
FINN, EDWARD J. (Dr) 7500 Lynn Dr., Chevy Chase, MD 20815 (F)
FISHER, JOEL L. (Dr) 4033 Olley Lane, Fairfax, VA 22030 (M)
FLINN, DAVID R. (Dr) 9714 Wildflower Circle, Tuscaloosa, AL 35405 (NRF)
FLORIN, ROLAND E. (Dr) 7407 Cedar Ave., Takoma Park, MD 20912 (EF)
FLYNN, JOSEPH H. (Dr) 5309 Iroquois Rd., Bethesda, MD 20816 (F)
FOCKLER, HERBERT H. (Mr) 10710 Lorain Ave., Silver Spring, MD 20901 (EM)
FONER, SAMUEL N. (Dr) Applied Physics Laboratory, JHU, 11100 Johns Hopkins Rd., Laurel, MD
20723 (F)
FOOTE, RICHARD H. (Dr) Box 166, Lake of the Woods, Locust Grove, VA 22508 (F)
FORZIATI, ALPHONSE F. (Dr) 15525 Prince Frederick Way, Silver Spring, MD 20906 (F)
FORZIATI, FLORENCE H. (Dr) 15525 Prince Frederick Way, Silver Spring, MD 20906 (F)
FOSTER, AUREL O. (Dr) 4613 Drexell Rd., College Park, MD 20740 (EF)
FOURNIER, ROBERT O. (Dr) 108 Paloma Rd., Portola Valley, CA 94028 (NRF)
FOWLER, WALTER B. (Mr) 9404 Underwood St., Seabrook, MD 20706 (M)
FOX, DAVID W. (Dr) 136 Lind Hall, University of Minnesota, 207 Church St., S.E., Minneapolis, MN
55455 (F)
FOX, WILLIAM B. (Dr) 1813 Edgehill Dr., Alexandria, VA 22307 (F)
FRANKLIN, JUDE E. (Dr) 7616 Carteret Rd., Bethesda, MD, 20817-2021 (F)
FRAVEL, DEBORAH R. (Dr) Soilborne Diseases Laboratory, Room 275, Bldg, 011A, BARC West,
Beltsville, MD 20705 (F)
FREEMAN, ANDREW F. (Mr) 5012 N. 33rd St., Arlington, VA 22207 (EM)
FRIEDMAN, MOSHE (Dr) 4511 Yuma St., NW, Washington, DC 20016 (F)
FRIESS, SEYMOUR L. (Dr) 6522 Lone Oak Court, Bethesda, MD 20817 (F)
FRUSH, HARRIET L. (Dr) 4912 New Hampshire Ave., NW, Apt. 104, Washington, DC 20011 (F)
FURUKAWA, GEORGE T. (Dr) 1712 Evelyn Dr., Rockville, MD 20852 (F)
GAGE, WILLIAM W. (Dr) 10 Trafalgar St., Rochester, NY 14619 (F)
GALASSO, GEORGE J. (Dr) 636 Crocus Dr., Rockville, MD 20850 (F)
GARVIN, DAVID (Dr) 18700 Walker’s Choice Rd., Apt. 807, Gaithersburg, MD 20879 (F)
GAUNAURD, GUILLERMO C. (Dr) 4807 Macon Rd., Rockville, MD 20852 (F)
GENTRY, JAMES W. (Prof) Chem-Nuclear Engineering Dept., University of Maryland, College Park,
MD 20742 (F)
GHAFFARI, ABOLGHASSEM (Dr) 7532 Royal Dominion Dr., West Bethesda, MD 20817 (LF)
GHOSE, RABINDRA NATH (Dr) 8167 Mulholland Terrace, Los Angeles, CA 90046 (NRF)
GILLASPIE, A. GRAVES, JR. (Dr) 141 Cloister Dr., Peachtree City, GA 30269
GIST, LEWIS A. (Dr) 1336 Locust Rd., NW, Washington, DC 20012 (EF)
GLASER, HAROLD (Dr) 1346 Bonita St., Berkeley, CA 94709 (EF)
GLASGOW, AUGUSTUS R., JR. (Dr) 4116 Hamilton St., Hyattsville, MD 20781 (EF)
GLOVER, ROLFE E., III (Prof) 7006 Forest Hill Dr., Hyattsville, MD 20782 (F)
GLUCKMAN, ALBERT G. (Mr) 11235 Oakleaf Dr., Apt. 1619, Silver Spring, MD 20901 (F)
GLUCKSTERN, ROBERT L. (Dr) 10903 Wickshire Way, Rockville, MD 20852 (F)
GOFF, JAMES F. (Dr) 3405 34th Place, NW, Washington, DC 20016 (F)
GOLDEN, A. MORGAN (Mr) 9110 Drake Place, College Park, MD 20740 (F)
GOLUMBIC, CALVIN (Dr) 6000 Highboro Dr., Bethesda, MD 20817 (EF)
GONET, FRANK (Dr) 4007 N. Woodstock St., Arlington, VA 22207 (EF)
GOODE, ROBERT J. (Mr) 2402 Kegwood Lane, Bowie, MD 20715 (F)
GORDON, RUTH E. (Dr) American Type Culture Collection, 12301 Parklawn Dr., Rockville, MD
20852 (EF)
GRAVER, WILLIAM R. (Dr) 6137 N. 9th Rd., Arlington, VA 22205 (M)
176 19909 MEMBERSHIP DIRECTORY
GRAY, IRVING (Dr) 9215 Quintana Dr., Bethesda, MD 20817 (F)
GREENOUGH, M. L. (Mr) Greenough Data Associates, 616 Aster Blvd., Rockville, MD 20850 (F)
GREER, SANDRA C. (Dr) Chemistry Department, University of Maryland, College Park, MD
20742 (F)
GRISAMORE, NELSON T. (Prof) 9536 E. Bexhill Dr., Kensington, MD 20895 (EF)
GROSS, DONALD (Mr) 3530 N. Rockingham St., Arlington, VA 22213 (F)
GROSS, ROSALIND L. (Dr) 10816 Antigua Terrace, Apt. 202, Rockville, MD 20852-5517 (M)
GROSSLING, BERNARDO F. (Dr) 10903 Amherst Ave., Apt. 241, Silver Spring, MD 20902 (F)
GRUNTFEST, IRVING (Dr) 140 Lake Carol Dr., West Palm Beach, FL 33411-2132 (EF)
GURNEY, ASHLEY B. (Dr) Manor Care Nursing Center, 550 S. Carlin Spring Rd., Arlington, VA
22204 (EF)
HACSKAYLO, EDWARD (Dr) 2169 Bluebell Rd., Port Republic, MD 20676 (F)
HAENNI, EDWARD O. (Dr) 7907 Glenbrook Rd., Bethesda, MD 20814 (F)
HAGN, GEORGE N. (Mr) 4208 Sleepy Hollow Rd., Annandale, VA 22003 (LM)
HAINES, KENNETH (Mr) 3542 N. Delaware St., Arlington, VA 22207 (F)
HAMER, WALTER J. (Dr) 3028 Dogwood St., NW, Washington, DC 20015 (EF)
HAMMER, GUY S., III (Mr) 8902 Ewing Dr., Bethesda, MD 20817 (F)
HAMMER, JEAN H. (Mrs) 8902 Ewing Dr., Bethesda, MD 20817 (M)
HAND, CADET S., JR. (Prof) Star Route, Bodega Bay, CA 94923 (EF)
HANEL, RUDOLPH A. (Dr) 31 Brinkwood Rd., Brookeville, MD 20833 (F)
HANIG, JOSEPH P. (Dr) 822 Eden Court, Alexandria, VA 22308 (F)
HANSEN, LOUIS S. (Dr) Oral Pathology, Room S-524, OM&D, University of California, San Francisco,
CA 94143-0424 (EF)
HANSEN, MORRIS H. (Mr) 13532 Glen Mill Rd., Rockville, MD 20850 (LF)
HARR, JAMES W. (Mr) 9503 Nordic Dr., Lanham, MD 20706 (M)
HARRINGTON, FRANCIS D. (Dr) 4600 Ocean Beach Blvd., Apt. 204, Cocoa Beach, FL 32931 (F)
HARRINGTON, MARSHALL C. (Dr) 10450 Lottsford Rd., Apt. 2207, Mitchellville, MD 20716 (EF)
HARRIS, MILTON (Dr) 4201 Connecticut Ave., NW, Apt. 610, Washington, DC 20008 (F)
HARTLEY, JANET WILSON (Dr) N.I.H., National Institute of Allergy and Infectious Diseases,
Laboratory of Immunopathology, Bethesda, MD 20892 (F)
HARTMANN, GREGORY K. (Dr) 10701 Keswick St., Garrett Park, MD 20896 (EF)
HARTZLER, MARY P. (Ms) 1250 S. Washington St., Apt. 203, Alexandria, VA 22314 (M)
HASKINS, CARYL P. (Dr) 1545 18th St., NW, Suite 810, Washington, DC 20037 (EF)
HASS, GEORG H. (Mr) 7728 Lee Ave., Alexandria, VA 22308-1003 (EF)
HAUPTMAN, HERBERT A. (Dr) The Medical Foundation of Buffalo, Inc., 33 High St., Buffalo, NY
14203-1196 (F)
HAYDEN, GEORGE A. (Dr) 1312 Juniper St., NW, Washington, DC 20012 (EF)
HAYNES, ELIZABETH D. (Mrs) 4149 N. 25th St., Arlington, VA 22207 (M)
HEADLEY, ANNE RENOUF (PhD, JD) The Metropolitan Square, Suite 330, 655 15th St., NW, Wash-
ington, DC 20005 (F)
HEIFFER, MELVIN H. (Dr) Whitehall, Apt. 701, 4977 Battery Lane, Bethesda, MD 20814 (F)
HENNEBERRY, THOMAS J. (Dr) 1409 E. Northshore Dr., Tempe, AZ 85283 (F)
HERMACH, FRANCIS L. (Mr) 2415 Eccleston St., Silver Spring, MD 20902 (F)
HERMAN, ROBERT (Dr) 8434 Antero Dr., Austin, TX 78759 (EF)
HERSEY, JOHN B. (Mr) 923 Harriman St., Great Falls, VA 22066 (M)
HEYDEN, FRANCIS J., S. J. (Dr) Manila Observatory, Solar Optical Div., APO, San Francisco
96528 (EF)
HEYER, W. RONALD (Dr) Amphibian and Reptile, NHB, Mail Stop 162, Smithsonian Institution,
Washington, DC 20560 (F)
HIBBS, EUTHYMIA (Dr) 7302 Durbin Terrace, Bethesda, MD 20817 (M)
1990 MEMBERSHIP DIRECTORY 177
HILLABRANT, WALTER J. (Dr) 1927 38th St., NW, Washington, DC 20007 (M)
HILSENRATH, JOSEPH (Mr) 9603 Brunett Ave., Silver Spring, MD 20901 (F)
HOBBS, ROBERT B. (Dr) 7715 Old Chester Rd., Bethesda, MD 20817 (F)
HOFFELD, J. TERRELL (Dr) 11307 Ashley Dr., Rockville, MD 20852-2403 (M)
HOGE, HAROLD J. (Dr) 65 Grove St., Apt. 148, Wellesley, MA 02181 (EF)
HOLLINGSHEAD, ARIEL (Dr) 3637 Van Ness St., NW, Washington, DC 20008 (EF)
HOLSHOUSER, WILLIAM L. (Mr) P.O. Box 1475, Banner Elk, NC 28604 (F)
HONIG, JOHN G. (Dr) 7701 Glenmore Spring Way, Bethesda, MD 20817 (F)
HOOVER, LARRY A. (Mr) Gaston Co., P.O. Box 1578, 212 West Main Ave., Gastonia, NC 28053-
1578 (M)
HOPP, HENRY (Dr) 6604 Michaels Dr., Bethesda, MD 20817 (EF)
HOPP, THEODORE H. (Dr) 11911 Hitching Post Lane, Rockville, MD 20852-4489 (M)
HOPPS, HOPE E. (Mrs) 1762 Overlook Dr., Silver Spring, MD 20903 (EF)
HORNSTEIN, IRWIN (Dr) 5920 Bryn Mawr Rd., College Park, MD 20740 (EF)
HOROWITZ, EMANUEL (Dr) 14100 Northgate Dr., Silver Spring, MD 20906 (F)
HOWARD, DARLENE V. (Dr) Department of Psychology, Georgetown University, Washington, DC
20057 (F)
HOWARD, JAMES H., JR. (Dr) 3701 Cumberland St., NW, Washington, DC 20016 (F)
HOWELL, BARBARA F. (Dr) 206 Baybourne Dr., Arnold, MD 21012 (F)
‘HOYT, JAMES A., JR. (Mr) 3717 Thoroughbred Lane, Owings Mills, MD 21117 (M)
HUANG, KUN-YEN (Dr) 1445 Laurel Hill Rd., Vienna, VA 22180 (F)
HUDSON, COLIN M. (Dr) 143 S. Wildflower Rd., Asheville, NC 28804 (NRF)
HUGH, RUDOLPH (Dr) Microbiology Department, George Washington University Medical School, 2300
Eye St., NW, Washington, DC 20037 (F)
HUHEEY, JAMES E. (Dr) Department of Zoology, Southern Illinois University, Carbondale, IL
62901 (LF)
HUMMEL, JOHN M. (Mr) 200 Harry S. Truman Pkwy., 2nd Floor, Annapolis, MD 21401 (M)
HUMMEL, LANI S. (Ms) 9312 Fairhaven Ave., Upper Marlboro, MD 20772 (M)
HUNTER, RICHARD S. (Mr) 1703 Briar Ridge Rd., McLean, VA 22101 (EF)
HUNTER, WILLIAM R. (Mr) 6705 Caneel Court, Springfield, VA 22152 (F)
HURDLE, BURTON G. (Mr) 6222 Berkley Rd., Alexandria, VA 22307 (F)
HURTT, WOODLAND (Dr) Dynamac Corporation, 11140 Rockville Pike, Rockville, MD 20852 (M)
HUTTON, GEORGE L. (Mr) 1086 Continental Ave., Melbourne, FL 23940 (EF)
IRVING, GEORGE W., JR. (Dr) 4601 North Park Ave., Chevy Chase, MD 20815 (LF)
IRWIN, GEORGE R. (Dr) 7306 Edmonston Rd., College Park, MD 20740 (F)
ISBELL, HORACE S. (Dr) 3401 38th St., NW, Apt. 216, Washington, DC 20016 (F)
ISENSTEIN, ROBERT S. (Dr) 11710 Caverly Ave., Beltsville, MD 20705 (M)
JACKSON, DAVID J. (Dr) 13711 S.W. 90th Ave., M 111, Miami, FL 33176-6921 (F)
JACKSON, JO-ANNE A. (Dr) 14711 Myer Terrace, Rockville, MD 20853 (LF)
JACOX, MARILYN E. (Dr) 10203 Kindly Court, Gaithersburg, MD 20879 (F)
JAMES, HENRY M. (M) 6707 Norview Court, Springfield, VA 22152 (M)
JEN, CHIH K. (Dr) 10203 Lariston Lane, Silver Spring, MD 20903 (EF)
JENSEN, ARTHUR S. (Dr) Westinghouse D & E Center, Box 1521, Baltimore, MD 21203 (LF)
JERNIGAN, ROBERT W. (Dr) 14805 Clavel St., Rockville, MD 20853 (F)
JESSUP, STUART D. (Dr) 746 N. Emerson St., Arlington, VA 22203 (F)
JOHNSON, DANIEL P. (Dr) P.O. Box 359, Folly Beach, SC 29439 (EF)
JOHNSON, EDGAR M. (Dr) 5315 Renaissance Court, Burke, VA 22015 (LF)
JOHNSON, PHYLLIS T. (Dr) 4721 East Harbor Dr., Friday Harbor, WA 98250 (EF)
JONES, HOWARD S., JR. (Dr) 3001 Veazey Terrace, NW, Apt. 1310, Washington, DC 20008 (LF)
178 1990 MEMBERSHIP DIRECTORY
JONG, SHUNG-CHANG (Dr) American Type Culture Collection, 12301 Parklawn Dr., Rockville, MD
20852 (LF)
JORDAN, GARY BLAKE (Dr) 13392 Fallen Leaf Rd., Poway, CA 92064 (LM)
JOYCE, PRISCILLA G. (Ms) 605 N. Emerson St., Arlington, VA 22203 (M)
KAISER, HANS E. (Dr) 433 Southwest Dr., Silver Spring, MD 20901 (M)
KANTOR, GIDEON (Mr) 10702 Kenilworth Ave., Garrett Park, MD 20896-0553 (M)
KAPER, JACOBUS M. (Dr) 115 Hedgewood Dr., Greenbelt, MD 20770 (F)
KAPETANAKOS, C. A. (Dr) 4601 North Park Ave., Apt. 921, Chevy Chase, MD 20815 (F)
KARP, SHERMAN (Dr) 10205 Counselman Rd., Potomac, MD 20854 (F)
KARR, PHILLIP R. (Dr) 5507 Calle De Arboles, Torrance, CA 90505 (EF)
KAUFMAN, H. PAUL (Lt. Col) 137 Golden Isle Dr., Apt. 302A, Hallandale, FL 33009 (EF)
KAZYAK, KRISTIN R. (Ms) 2145 Hilltop Place, Falls Church, VA 22043 (M)
KEARNEY, PHILIP C. (Dr) 8416 Shears Court, Laurel, MD 20707 (F)
KEISER, BERNHARD E. (Dr) 2046 Carrhill Rd., Vienna, VA 22180 (F)
KESSLER, KARL G. (Dr) National Institute of Standards and Technology, A505, Bldg 101, Gaithersburg,
MD 20899 (F)
KIRK, KENNETH L. (Dr) National Institutes of Health, Bldg. 8A, B1A02, Bethesda, MD 20892 (F)
KLEBANOFF, PHILIP S. (Mr) 6412 Tone Dr., Bethesda, MD 20817 (EF)
KLINGSBERG, CYRUS (Dr) 1318 Deerfield Dr., State College, PA 16803 (NRF)
KLINMAN, DENNIS MARC (Dr) 10401 Grosvenor Place, Suite 725, Rockville, MD 20852 (F)
KNOX, ARTHUR S. (Mr) 2008 Columbia Rd., NW, Washington, DC 20009 (M)
KNUTSON, LLOYD V. (Dr) Agricultural Research Center, Room 001, Bldg. 003, Beltsville, MD
20705 (F)
KRAMER, CAROLYN M. (Dr) B.R.A.D., The Gillette Company, Gillette Park, 5G-2, Boston, MA
02106 (NRF)
KROP, STEPHEN (Dr) 7908 Birnam Wood Dr., McLean, VA 22102 (F)
KRUGER, JEROME (Dr) 619 Warfield Dr., Rockville, MD 20850 (F)
KRUPSAW, MARYLIN (Mrs) 10208 Windsor View Dr., Potomac, MD 20854 (LF)
LANG, MARTHA E. C. (Mrs) Kennedy-Warren, 3133 Connecticut Ave., NW, Apt. 625, Washington,
DC 20008 (EF)
LANG, SCOTT W. (Mr) 462 Severnside Dr., Severna Park, MD 21146-2216 (M)
LANG, TERESA C. H. (Mrs) 462 Severnside Drive, Severna Park, MD 21146-2216 (M)
LANGSTON, JOANN H. (Ms) 14514 Faraday Dr., Rockville, MD 20853 (F)
LAPHAM, EVAN G. (Mr) 2242 S.E. 28th St., Cape Coral, FL 33904 (EF)
LAPLANT, WILLIAM P. (Mr) P.O. Box 2130, Arlington, VA 22202-0130 (M)
LAWSON, ROGER H. (Dr) 4912 Ridgeview Lane, Bowie, MD 20715 (F)
LEE, MARK A. (Mr) 5539 Columbia Pike, Apt. 407, Arlington, VA 22204 (M)
LEE, RICHARD H. (Dr) 5 Angola By The Bay, Lewes, DE 19958 (EF)
LEFTWICH, STANLEY G., P. E. (Dr) 3909 Belle Rive Terrace, Alexandria, VA 22309 (LF)
LEIBOWITZ, LAWRENCE M. (Dr) 3903 Laro Court, Fairfax, VA 22031 (F)
LEINER, ALAN L. (Mr) 850 Webster St., Apt. 635, Palo Alto, CA 94301 (EF)
LEJINS, PETER P. (Dr) 7114 Eversfield Dr., College Heights Estates, Hyattsville, MD 20782 (F)
LENTZ, PAUL LEWIS (Dr) 5 Orange Court, Greenbelt, MD 20770 (F)
LESSOFF, HOWARD (Mr) O.N.R. EUROPE, Box 39, FPO, New York 09510-0700 (F)
LETTIERI, THOMAS R. (Mr) 10705 Hunters Chase Lane, Damascus, MD 20872 (M)
LEVIN, RONALD L. (Dr) 5012 Continental Dr., Olney, MD 20832 (F)
LEVINSON, NANETTE S. (Dr) CTA-Hurst 206, American University, Washington, DC 20016 (M)
LEVY, SAMUEL (Mr) 2279 Preisman Dr., Schenectady, NY 12309 (EF)
LEWIS, A. D., P. E. (Mr) 3476 Mount Burnside Way, Woodbridge, VA 22192 (M)
1990 MEMBERSHIP DIRECTORY 179
LEY, HERBERT L. (M.D.) 1160 Rockville Pike, Suite 208, P.O. Box 2047, Rockville, MD 20847-
2047 (F)
LIBELO, LOUIS F. (Mr) 9413 Bulls Run Parkway, Bethesda, MD 20817 (LF)
LIEBLEIN, JULIUS (Dr) 1621 East Jefferson St., Rockville, MD 20852 (EF)
LIEBOWITZ, HAROLD (Dr) School of Engineering and Applied Science, George Washington Univer-
sity, Washington, DC 20052 (F)
LINDSEY, IRVING (Mr) 202 E. Alexandria Ave., Alexandria, VA 22302 (EF)
LING, LEE (Mr) 1608 Belvoir Dr., Los Altos, CA 94022 (EF)
LINK, CONRAD B. (Dr) 6812 Pineway St., Hyattsville, MD 20782 (F)
LIST, ROBERT J. (Mr) 1123 Francis Hammond Parkway, Alexandria, VA 22302 (EF)
LOCKARD, J. DAVID (Dr) Botany Department, University of Maryland, College Park, MD 20742 (F)
LOEBENSTEIN, W. V. (Dr) 8501 Sundale Dr., Silver Spring, MD 20910 (LF)
LONG, BETTY JANE (Mrs) 416 Riverbend Rd., Ft. Washington, MD 20744 (F)
LORING, BLAKE M. (Dr) 26889 Lancia St., Moreno Valley, CA 92388-4843 (EF)
LUSTIG, ERNEST (Dr) Rossittenweg 10, D-3340 Wolfenbuttel, Federal Republic of Germany, (F)
LYNN, JEFFREY W. (Prof) 1902 Alabaster Dr., Silver Spring, MD 20904 (F)
LYONS, JOHN W. (Dr) 7430 Woodville Rd., Mt. Airy, MD 21771 (F)
MACDONELL, MICHAEL T. (Dr) 3939 Ruffin Rd., San Diego, CA 92123 (F)
MADDEN, JEREMIAH P. (Mr) Goddard Space Flight Center, Code 403, Greenbelt, MD 20771 (F)
MADDEN, ROBERT P. (Dr) National Institute of Standards and Technology, A 251, Physics Bldg.,
Gaithersburg, MD 20899 (F)
MAIENTHAL, MILLARD (Dr) 10116 Bevern Lane, Potomac, MD 20854 (F)
MALONE, THOMAS B. (Dr) 6633 Kennedy Lane, Falls Church, VA 22042 (F)
MANDERSCHEID, RONALD W. (Dr) 10837 Admirals Way, Potomac, MD 20854-1232 (LF)
MARCUS, MARVIN (Dr) 2937 Kenmore Place, Santa Barbara, CA 93105 (F)
MARTIN, EDWARD J., P. E. (Dr) 7721 Dew Wood Dr., Derwood, MD 20855 (F)
MARTIN, JOHN H. (Dr) 440 N.W. Elks Dr., Apt. 205, Corvallis, OR 97330-3749 (EF)
MARTIN, ROBERT H. (Mr) 2257 N. Nottingham St., Arlington, VA 22205 (EM)
MARTIN, ROY E. (Mr) National Fisheries Institute, Suite 580, 2000 M St., NW, Washington, DC
20036 (F)
MASON, HENRY LEA (Dr) 7008 Meadow Lane, Chevy Chase, MD 20815 (F)
MATLACK, MARION B. (Dr) 4318 N. Pershing Dr., Apt. 2, Arlington, VA 22203 (EF)
MAYOR, JOHN R. (Dr) 3308 Solomons Court, Silver Spring, MD 20906 (F)
McAVOY, THOMAS J. (Dr) Chem-Nuclear Engineering Department, University of Maryland, College
Park, MD 20742 (F)
McBRIDE, GORDON W. (Mr) 3323 Stuyvesant Place, NW, Washington, DC 20015-2454 (EF)
McCARRICK, ANNE K. (Dr) 2939 Blue Spruce Circle, Thousand Oaks, CA 91360 (F)
McCONNELL, DUDLEY G. (Dr) 926 Clintwood Dr., Silver Spring, MD 20902 (F)
McCRACKEN, ROBERT H. (Mr) 5120 Newport Ave., Bethesda, MD 20816 (LF)
McKENZIE, LAWSON M. (Mr) 1719 N. Troy St., Apt. 394, Arlington, VA 22201 (F)
McKINSTRY, PATRICIA A. (Ms) 11671 Gilman Lane, Herndon, VA 22070-2420 (M)
McNESBY, JAMES R. (Dr) 13308 Valley Dr., Rockville, MD 20850 (EF)
MEADE, BUFORD K. (Mr) 5903 Mt. Eagle Dr., Apt. 404, Alexandria, VA 22303-2523 (F)
MEARS, FLORENCE M. (Dr) 8004 Hampden Lane, Bethesda, MD 20814 (EF)
MEARS, THOMAS W. (Mr) 2809 Hathaway Terrace, Wheaton, MD 20906 (F)
MEBS, RUSSELL W. (Dr) 6620 N. 32nd St., Arlington, VA 22213 (F)
MELLINGER, JOHN J. (Dr) 7531 Woodberry Lane, Falls Church, VA 22042 (M)
MELMED, ALLEN J. (Dr) 732 Tiffany Court, Gaithersburg, MD 20878 (F)
MENZER, ROBERT E. (Dr) 612 Silverthorn Rd., Gulf Breeze, FL 32561-4626 (F)
MESSINA, CARLA G. (Mrs) 9800 Marquette Dr., Bethesda, MD 20817 (F)
180 19909 MEMBERSHIP DIRECTORY
MEYERSON, MELVIN R. (Dr) 611 Goldsborough Dr., Rockville, MD 20850 (F)
MILLAR, DAVID B. (Dr) 1716 Mark Lane, Rockville, MD 20852 (F)
MILLER, CARL F. (Dr) P.O. Box 127, Gretna, VA 24557 (EF)
MITTLEMAN, DON (Dr) 80 Parkwood Lane, Oberlin, OH 44074 (F)
MIZELL, LOUIS R. (Mr) 8122 Misty Oaks Blvd., Sarasota, FL 34243 (EF)
MOORE, GEORGE A. (Dr) 1108 Agnew Dr., Rockville, MD 20851-1601 (EF)
MOORE, JAMES G. (Mr) CRS, Library of Congress, Washington, DC 20540 (M)
MORGAN, HARRY D. (Dr) 410 Taylor St., NE, Apt B 414, Washington, DC 20017 (F)
MORRIS, ALAN (Dr) 5817 Plainview Rd., Bethesda, MD 20817 (F)
MORRIS, J. ANTHONY (Dr) 23-E Ridge Rd., Greenbelt, MD 20770 (M)
MORRIS, JOSEPH BURTON (Mr) Chemistry Department, Howard University, Washington, DC 20059
(F)
MORRIS, MARLENE C. (Mrs) 6001 Eighth St., NW, Washington, DC 20011 (F)
MORRISS, DONALD J. (Mr) 102 Baldwin Court, SE, Point Charlotte, FL 33952 (EF)
MOSTOFI, F. K. (M.D.) Armed Forces Institute of Pathology, Washington, DC 20306 (F)
MOUNTAIN, RAYMOND D. (Dr) 5 Monument Court, Rockville, MD 20850 (F)
MUEHLHAUSE, C. O. (Dr) 112 Accomac St., Chincoteague, VA 23336-1401 (EF)
MUESEBECK, CARL F. W. (Mr) 18 N. Main St., Elba, NY 14058 (EF)
MULLIGAN, JAMES H., JR. (Dr) 12121 Sky Lane, Santa Ana, CA 92705 (F)
MUMMA, MICHAEL J., (Dr) 210 Glen Oban Dr., Arnold, MD 21012 (F)
MURDAY, JAMES S. (Dr) 7116 Red Horse Tavern Lane, West Springfield, VA 22153 (F)
MURDOCH, WALLACE P. (Dr) 2264 Emmitsburg Rd., Gettysburg, PA 17325 (EF)
MURRAY, T. H. (Dr) (LtC. Ret) 2915 N. 27th St., Arlington, VA 22207 (M)
MURRAY, WILLIAM S. (Dr) 1281 Bartonshire Way, Rockville, MD 20854 (F)
NAESER, CHARLES R. (Dr) 6654 Van Winkle Dr., Falls Church, VA 22044 (EF)
NAMIAS, JEROME (Mr) Scripps Institute of Oceanography, University of California, Room A 024, La
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NEF, EVELYN S. (Mrs) 2726 N St., NW, Washington, DC 20007 (M)
NELSON, R. H. (Mr) Bethany Village, 512 Albright Dr., Mechanicsburg, PA 17055 (EF)
NEUBAUER, WERNER G. (Dr) 4603 Quarter Charge Dr., Annandale, VA 22003 (F)
NEUENDORFFER, J. A. (Dr) 911 Allison St., Alexandria, VA 22302 (EF)
NEUPERT, WERNER M. (Dr) Goddard Space Flight Center, Code 680, Greenbelt, MD 20771 (F)
NEUSCHEL, SHERMAN K. (Dr) 7501 Democracy Blvd., Bethesda, MD 20817 (F)
NEWMAN, MORRIS (Dr) 1050 Las Alturas Rd., Santa Barbara, CA 93103 (F)
NICKUM, MARY J. (Mrs) 12174 Island View Circle, Germantown, MD 20874 (M)
NOFFSINGER, TERRELL L. (Dr) Route 1, Box 305, Auburn, KY 42206 (EF)
NORWOOD, JANET L. (Dr) Bureau of Labor Statistics, 200 Constitution Ave., NW, Washington, DC
20214 (F)
OBERLE, E. MARILYN (Ms) 2801 Quebec St., NW, Apt. 622, Washington, DC 20008 (M)
OEHSER, PAUL H. (Mr) Regency at McLean, 1800 Old Meadow Rd., McLean, VA 22102 (EF)
O’HARE, JOHN J. (Dr) 4601 O’Connor Court, Irving, TX 75062 (F)
O’HERN, ELIZABETH M. (Dr) 633 G St., SW, Washington, DC 20024 (F)
OKABE, HIDEO (Dr) 6700 Old Stage Rd., Rockville, MD 20852 (F)
O’KEEFE, JOHN A. (Dr) Goddard Space Flight Center, Code 681, Greenbelt, MD 20771 (F)
OLIPHANT, MALCOLM W. (Dr) 1606 Ulupii St., Kailua, HI 96734 (EF)
OLIPHANT, V. SUSIE (Ms) 910 Luray Place, Hyattsville, MD 20783 (M)
ORDWAY, FRED (Dr) 5205 Elsmere Ave., Bethesda, MD 20814 (F)
OSER, HANS J. (Dr) 8810 Quiet Stream Court, Potomac, MD 20854 (F)
OSTAFF, WILLIAM ALLEN (Mr) 10208 Drumm Ave., Kensington, MD 20895 (M)
1990 MEMBERSHIP DIRECTORY 181
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PARMAN, GEORGE K. (Mr) 4255 Donald St., Eugene, OR 97405-3427 (F)
PARRY-HILL, JEAN (Ms) 3803 Military Rd., NW, Washington, DC 20015 (M)
PARSONS, H. McILVANE (Dr) Human Resources Research Organization, 1100 S. Washington St.,
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PAZ, ELVIRA L. (Dr) 172 Cook Hill Rd., Wallingford, CT 06492 (F)
PELCZAR, MICHAEL J. (Dr) Avalon Farm, P.O. Box 133, Chester, MD 21619 (EF)
PELLERIN, CHARLES J. (Dr) National Aeronautics and Space Administration, Code EZ-7, 600 In-
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PERKINS, LOUIS R. (Mr) 1234 Massachusetts Ave., NW, Apt. 709, Washington, DC 20005 (M)
PERROS, THEODORE P. (Dr) Chemistry Department, George Washington University, Washington,
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PICKETT, WARREN E. (Dr) 8406 Echo Lane, Clinton, MD 20735 (F)
PICKHOLZ, RAYMOND (Dr) 3613 Glenbrook Rd., Fairfax, VA 22031 (F)
PIEPER, GEORGE F. (Dr) 3155 Rolling Rd., Edgewater, MD 21037 (F)
PIERCHALA, CARL E. (Dr) 2400 16th St., NW, Apt. 537, Washington, DC 20009-6629 (M)
PIKL, JOSEF M. (Dr) Meadowbrook Rd., Lincoln, MA 01773 (EF)
PITTMAN, MARGARET (Dr) 3133 Connecticut Ave., NW, Apt. 912, Washington, DC 20008 (EF)
PLAIT, ALAN O. (Mr) 5402 Yorkshire St., Springfield, VA 22151 (F)
POLACHEK, HARRY (Dr) 11801 Rockville Pike, Apt. 1211, Rockville, MD 20852 (EF)
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POTTMYER, JAMES J. (Mr) 5540 N. 32nd St., Arlington, VA 22207-1535 (M)
POWELL, JAMES S. (Mr), 7873 Godolphin Dr., Springfield, VA 22153 (M)
POWERS, KENDALL G. (Dr) 6311 Alcott Rd., Bethesda, MD 20817 (F)
PRESTON, MALCOLM S. (Dr) 10 Kilkea Court, Baltimore, MD 21236 (M)
PRINCE, JULIUS S. (M.D.) 7103 Pinehurst Parkway, Chevy Chase, MD 20815 (F)
PRINZ, DIANNE K. (Dr) Naval Research Laboratory, Code 4142, Washington, DC 20375-5000 (F)
PRO, MAYNARD J. (Mr) 7904 Falstaff Rd., McLean, VA 22102 (F)
PROCTOR, JOHN H. (Mr) 308 East St., NE, Vienna, VA 22180 (F)
PRYOR, C. NICHOLAS (Dr) 3715 Prosperity Ave., Fairfax, VA 22031 (F)
PURCELL, ROBERT H. (Dr) 17517 White Grounds Rd., Boyds, MD 20841 (F)
PYKE, THOMAS N., JR. (Mr) National Oceanic and Atmospheric Administration, Code E, FB #4, Rm.
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QUIROS, RODERICK S. (Mr) 4520 Yuma St., NW, Washington, DC 20016 (F)
RABINOW, JACOB (Mr) 6920 Selkirk Dr., Bethesda, MD 20817 (F)
RADER, CHARLES A. (Mr) Gillette Research Institute, 401 Professional Dr., Gaithersburg, MD 20879
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RADO, GEORGE T. (Dr) 818 Carrie Court, McLean, VA 22101 (F)
RAINWATER, IVAN H. (Dr) 2805 Liberty Place, Bowie, MD 20715 (EF)
RAMSAY, MAYNARD J. (Dr) 3806 Viser Court, Bowie, MD 20715 (F)
RANSOM, JAMES R. (Mr) 107 E. Susquehanna Ave., Towson, MD 21204 (M)
RASKIN, ALLEN (Dr) 7658 Water Oak Point Rd., Pasadena, MD 21122 (F)
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RAUSCH, ROBERT L. (Dr) P.O. Box 85447, University Station, Seattle, WA 98145-1447 (NRF)
RAVECHE, ELIZABETH S. (Dr) 27 24th St., Troy, NY 12180-1914 (F)
RAVITSKY, CHARLES (Mr) 1505 Drexel St., Takoma Park, MD 20912 (EF)
182 1990 MEMBERSHIP DIRECTORY
RAY, JOSEPH W. (Dr) 2740 Vassar Place, Columbus, OH 43221 (F)
REDISH, EDWARD F. (Prof) 6820 Winterberry Lane, Bethesda, MD 20817 (F)
REED, WILLIAM DOYLE (Mr) Thomas House, 1330 Massachusetts Ave., NW, Apt. 624, Washington,
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REHDER, HARALD H. (Dr) 3900 Watson Place, NW, Washington, DC 20016 (F)
REINER, ALVIN (Mr) 11243 Bybee St., Silver Spring, MD 20902 (F)
REINHART, FRANK W. (Dr) 9918 Sutherland Rd., Silver Spring, MD 20901 (F)
REMMERS, GENE M. (Mr) 6928 Hector Rd., McLean, VA 22101 (M)
RESWICK, JAMES S. (Dr) 1003 Dead Run Dr., McLean, VA 22101 (F)
REYNOLDS, HORACE N., JR. (Dr) 9223 Woodland Dr., Silver Spring, MD 20910 (F)
RHYNE, JAMES J. (Dr) 14521 Pebble Hill Lane, Gaithersburg, MD 20878 (F)
RICE, ROBERT L. (Mr) 15504 Fellowship Way, Gaithersburg, MD 20878 (M)
RICE, SUE ANN (Ms) 6728 Fern Lane, Annandale, VA 22003 (M)
RICHMOND, ANNE T. (Mrs) 8833 Cold Spring Rd., Potomac, MD 20854 (F)
RIEL, GORDON K. (Dr) Naval Surface Weapons Center, White Oak Laboratory, Code R-41, Silver
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RITT, PAUL E. (Dr) 36 Sylvan Lane, Weston, MA 02193 (F)
RIVERA, ALVIN D. (Dr) 4302 Star Lane, Rockville, MD 20852 (M)
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ROBERTSON, RANDALL M. (Dr) 1404 Highland Circle, S.E., Blacksburg, VA 24060 (EF)
ROBSON, CLAYTON W. (Mr) 13307 Warburton Dr., Ft. Washington, MD 20744 (M)
RODNEY, WILLIAM S. (Dr) 10707 Muirfield Dr., Potomac, MD 20854 (F)
ROE, DONALD W. (Dr) 17316 Chiswell Rd., Poolesville, MD 20837 (M)
ROLLER, PAUL S. (Dr) 4201 Butterworth Place, NW, Apt. 451, Washington, DC 20016 (EF)
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ROSE, WILLIAM K. (Dr) Astronomy Program, University of Maryland, College Park, MD 20742 (F)
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ROSENTHAL, SANFORD M. (Dr) 12601 Greenbrier Rd., Potomac, MD 20854 (EF)
ROSS, FRANKLIN J. (Mr) 3830 N. Stafford St., Arlington, VA 22207-4513 (F)
ROSS, SHERMAN (Dr) 19715 Greenside Terrace, Gaithersburg, MD 20879 (EF)
ROSSI, PETER H. (Prof) 34 Stage Coach Rd., Amherst, MA 01003 (NRF)
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ROTHMAN, RICHARD B. (Dr) 1510 Flora Court, Silver Spring, MD 20910 (F)
ROTKIN, ISRAEL (Mr) 11504 Regnid Dr., Wheaton, MD 20902 (EF)
RUTNER, EMILE (Dr) 34 Columbia Ave., Takoma Park, MD 20912 (M)
SAENZ, ALBERT W. (Dr) Naval Research Laboratory, Code 6603-S, Washington, DC 20375-5000 (F)
SALISBURY, LLOYD L. (Mr) 10138 Crestwood Rd., Kensington, MD 20895 (M)
SALLET, DIRSE W. (Dr) 4205 Tuckerman St., University Park, MD 20782-2144 (M)
SAMUELSON, DOUGLAS A. (Mr) 1910 Wintergreen Court, Reston, VA 22091 (F)
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19909 MEMBERSHIP DIRECTORY 183
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SCHLAIN, DAVID (Dr) 2-A Gardenway, Greenbelt, MD 20770 (EF)
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SCHNEIDER, JEFFREY M. (Dr) 5238 Richardson Dr., Fairfax, VA 22032 (F)
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SCHOOLEY, JAMES F. (Dr) 13700 Darnestown Rd., Gaithersburg, MD 20878 (EF)
SCHUBAUER, GALEN B. (Dr) 10450 Lottsford Rd., Unit 1211, Mitchellville, MD 20716 (F)
SCHULMAN, FRED (Dr) 11115 Markwood Dr., Silver Spring, MD 20902 (F)
SCHULMAN, JAMES H. (Dr) 4615 North Park Ave., Apt. 1519, Chevy Chase, MD 20815 (EF)
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SHAPIRO, GUSTAVE (Mr) 3704 Munsey St., Silver Spring, MD 20906 (F)
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SIMHA, ROBERT (Dr) Department of Macromolecular Science, Case-Western Reserve University,
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SMITH, BLANCHARD D., JR. (Mr) 2509 Ryegate Lane, Alexandria, VA 22308 (F)
SMITH, MARCIA S. (Ms) 6015 N. Ninth St., Arlington, VA 22205 (LM)
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184 19909 MEMBERSHIP DIRECTORY
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STEERE, RUSSELL L. (Dr) 6207 Carrollton Terrace, Hyattsville, MD 20781 (EF)
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STIEF, LOUIS J. (Dr) Goddard Space Flight Center, Code 691, Greenbelt, MD 20771 (F)
STIEHLER, ROBERT D. (Dr) 3234 Quesada St., NW, Washington, DC 20015-1663 (EF)
STILL, JOSEPH W. (Dr) 1408 Edgecliff Lane, Pasadena, CA 91107 (EF)
STOETZEL, MANYA B. (Dr) Systematic Entomology Laboratory, Rm. 6, Bldg. 004, BARC WEST,
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TAYLOR, BARRY N. (Dr) 11908 Tallwood Court, Potomac, MD 20854 (F)
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TERMAN, MAURICE J. (Mr) 616 Poplar Dr., Falls Church, VA 22046 (EM)
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TOLL, JOHN S. (Dr) Universities Research Association, 1111 19th St., NW, Washington, DC, 20036 (F)
TOUSEY, RICHARD (Dr) 7725 Oxon Hill Rd., Oxon Hill, MD 20745 (EF)
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TOWNSEND, LEWIS RHODES (M.D.) 8906 Liberty Lane, Potomac, MD 20854 (M)
TOWNSEND, MARJORIE R. (Mrs) 3529 Tilden St., NW, Washington, DC 20008-3194 (LF)
TRAUB, ROBERT (Col. Ret.) 5702 Bradley Blvd., Bethesda, MD 20814 (EF)
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19909 MEMBERSHIP DIRECTORY 185
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WAGNER, A. JAMES (Mr) 7568 Cloud Court, Springfield, VA 22153 (F)
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WIGGINS, PETER F. (Dr) 1016 Harbor Dr., Annapolis, MD 21403 (F)
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WILMOTTE, RAYMOND M. (Dr) 2512 Que St., NW, Apt. 301, Washington, DC 20007 (LM)
WILSON, BRUCE L. (Mr) 423 Valentine St., Highland Park, NJ 08904 (EF)
WILSON, CHARLES L. (Dr) P.O. Box 1194, Shepherdstown, WV 25443 (F)
WILSON, WILLIAM K. (Mr) 1401 Kurtz Rd., McLean, VA 22101 (LF)
WISTORT, ROBERT L. (Mr) 11630 35th Place, Beltsville, MD 20705 (F)
WITTLER, RUTH G. (Dr) 2103 River Crescent Dr., Annapolis, MD 21401-7266 (EF)
186 19909 MEMBERSHIP DIRECTORY
WOLFF, EDWARD A. (Dr) 1021 Cresthaven Dr., Silver Spring, MD 20903 (F)
WOOD, LAWRENCE A. (Dr) National Institute of Standards and Technology, Room A-209, Polymers
Bldg, Gaithersburg, MD 20899 (EF)
WORKMAN, WILLIAM G. (Dr) Washington St., P.O. Box 7, Beallsville, OH 43716 (EF)
WYNN, HARVEY (Mr) 6625 Lee Highway, Arlington, VA 22205 (F)
WULF, OLIVER R. (Dr) 557 Berkeley Ave., San Marino, CA 91108 (EF)
YAPLEE, BENJAMIN S. (Mr) 8 Crestview Court, Rockville, MD 20854 (F)
YEKOVICH, FRANK S. (Dr) School of Education, Catholic University, Washington, DC 20064 (F)
YODER, HATTEN S., JR. (Dr) Geophysical Laboratory, 2801 Upton St., NW, Washington, DC 20008
(EF) |
YOUMAN, CHARLES E. (Mr) 4419 N. 18th St., Arlington, VA 22207 (M)
YOUNG, DAVID A., JR. (Dr) 612 Buck Jones Rd., Raleigh, NC 27606 (EF)
ZELENY, LAWRENCE (Dr) 4312 Van Buren St., University Park, MD 20782 (EF)
ZIEN, TSE-FOU (Dr) Naval Surface Warfare Center, White Oak Laboratory, Code R44, Silver Spring,
MD 20903-5000 (F)
ZOCH, RICHMOND T. (Mr) Route 1, Box 930, Shelby, AL 35143 (NRF)
Necrology
The following members of the Academy deceased since the last publication of the membership directory:
Dr. Arthur J. Ahearn Dr. Norman R. S. Hollies
Dr. Allen L. Alexander Dr. Woodrow C. Jacobs
Mr. Willard H. Bennett Dr. Garbis H. Keulegan
Dr. Herbert R. Bird Dr. Robert Marvin
Dr. Gerhard M. Brauer Dr. Archibald T. McPherson
Dr. F. G. Brickwedde Dr. Margaret D. Miller
Mr. Frank R. Caldwell Dr. Paul R. Miller
Mr. Stanley G. Cawelti Dr. Ralph D. Myers
Dr. Bernice E. Eddy Dr. Anthony M. Schwartz
Mr. Michael Goldberg Mr. Albert Lee Taylor
Mrs. Mary B. Harbeck
Membership Distribution
Member Category Geographic Location
N % N %
Fellow 334 48.3 Maryland 339 48.8
Emeritus Fellow 161 Pozi Virginia 133 19.2
Member 103 14.8 Other states 125 18.0
Life Fellow 44 6.3 District of Columbia 94 (eS)
Non-resident Fellow 34 4.9 Outside USA 3 0.4
Emeritus Member 13 1.9
Life Member 5 On
Totals 694 100.0 — 694 100.0
Journal of the Washington Academy of Sciences,
Volume 80, Number 4, Page 187, December 1990
Corrigenda
Corrigenda should be noted within the article: Gluckman, A. G. (1990). The
discovery of oscillatory current. Journal of the Washington Academy of Sci-
ence, 80(1), 16-25.
(a) pg. 21, Table III, line 1, change to . . .Henry’s 1838 Experimental Re-
sults...
(b) p. 24, line 4, change to . . .translated from his 19th century latinic . . .
(c) p. 25, Reference 16, line 2, change to. . .ADDITION au Mémoire de M.
Savary sur |’Aimanation” [““ADDITION to the Academy of Sciences in July
of 1826].
187
75 Years of Scientific Thought
The Washington Academy of Sciences, one of the oldest scientific organiza-
tions in the greater Washington, DC area, has published a book entitled “75
years of scientific thought” commemorating the first 75 years of the existence
of the Journal of the Academy.
This compilation, generally aimed at a broad-based scientific readership, con-
tains 25 of the most significant Journal articles, each being of truly enduring
value. Eight of those landmark papers were written by Nobel laureates in-
cluding such preeminent scientific giants as Hans Bethe, Percy Bridgman,
Harold Urey, and Selman Waksman.
This book is the product of an intensive two-year study conducted by a blue-
ribbon multidisciplinary Committee on Scholarly Activities which was chaired
by Dr. Simon W. Strauss, the Academy’s Distinguished Scholar in Residence.
The subject matter, which includes papers on topics such as Theories of Heat
and Radiation, Chemical Nature of Enzymes, High Pressure in Physics, Cul-
tural Implications of Scientific Research, and Separation of Isotopes, covers
a wide variety of scientific fields, including physics, chemistry, biology, an-
thropology, and general science. The 25 papers provide a classic portrayal of
scientific thought over the past three-quarters of a century. For a complete
listing send a self-addressed stamped envelope to the Academy address shown
below.
1987, 374 pp., author and chronological title indexes, softbound.
Price for Academy members is $15, and for non-members it is $30.
Send orders to the following address:
Washington Academy of Sciences
1101 N. Highland Street
Arlington, VA 22201
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